Below, in alphabetical order, are some common questions received by insideinformation. This section only covers general questions and does not answer legal questions.
Answers are general and may not apply to all UK prisons; where there are exceptions we will try to flag them up. Answers are given in good faith but you should never act on answers without checking with appropriate authorities.
If you have a suggestion for a question please contact us.
Are prisoners allowed to smoke? View Answer
Bedding - Restrictions for sending in View Answer
Can a prisoner open a bank account? View Answer
Can a visitor be strip searched on a visit? View Answer
Can an ex-prisoner be called for jury service? View Answer
Can I book a social visit by Email? View Answer
Can I get help with the cost of visiting a prisoner? View Answer
Can I read an Inspector’s Report on a prison? View Answer
Can I read the prison reports on my son? View Answer
Can I send photographs to a prisoner? View Answer
Can I take a baby on a visit? View Answer
Can I telephone or email a prisoner? View Answer
Can my son be moved to a prison nearer home? View Answer
Can photographs be taken in a prison? View Answer
Does my son have to stay in a hostel on release? View Answer
Drugs Dogs - my child is scared of dogs View Answer
How do I complain about healthcare in prison? View Answer
How do I complain to a prison? View Answer
How do I contact a prison? View Answer
How do I contact a prisoner in an emergency? View Answer
How do I Email a prison? View Answer
How do I find a prisoner if I don’t know what prison they are in? View Answer
How do I get a copy of my criminal record? View Answer
How do I send money to a prisoner? View Answer
How do I write to a prisoner? View Answer
How does a prisoner write to an MP? View Answer
How does a prisoner's family or friend make a complaint? View Answer
I can't get through on the Visit Booking number! View Answer
I have a religious objection to being 'rubbed down' by a female View Answer
I have just been released from prison; how do I find a doctor or dentist? View Answer
I wish to visit but don’t have any ID View Answer
Is inaccurate information held on my DBS file (previously CRB). What can I do? View Answer
My son is being bullied in prison, what can I do? View Answer
Registering a birth if the father's in prison View Answer
What are your rights when arrested? View Answer
What can I send in to a prisoner? View Answer
What does a prison do with the photo/fingerprint they take when I visit? View Answer
What happens about medication when a person goes to prison? View Answer
What happens if a prisoner is ill? View Answer
What happens if a prisoner is pregnant? View Answer
What is a BOSS Chair? View Answer
What is a Suspended Sentence? View Answer
What is a VO? View Answer
What is Prison Video Link? View Answer
What is the definition of 'Close Relative'? View Answer
What items are excempt from Volumetric Control? View Answer
Which prisons have Mother & Baby Units? View Answer
Who can a prisoner write to under Confidential Access? View Answer
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