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HMP BUCKLEY HALL Prison Regime Info


Buckley Hall Road Rochdale OL12 9DP image of HMP BUCKLEY HALL prison

Phone No.

01706 514300

Governor / Director

Susan Kennedy


Male Cat. C


North West

Operational Capacity


Cell Occupancy

Single & double

Listener Scheme


First Night Centre



Chair: Kevin McKeogh
Vice Chair: Iain Carson

Visitor Info Page

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A category ‘C’ training prison holding adult male prisoners. It has four residential house blocks including a new block which has cells with their own toilet and shower. A new multi-faith building opened in 2011. It was managed by G4S but the contract was won back by the Prison Service five years later.


Buckley Hall was, at its reopening, the fourth contracted out prison in the UK, and the first privately managed Cat C establishment holding medium security prisoners. Group 4 Prison Services operated it but after a tendering process in June 2000 the establishment reverted to Prison Service control. The establishment is managed under a Service Level Agreement monitored by the Compliance Monitor, reporting to the Regional Offender Manager, CCU and the Area Manager. In November 2001 it was announced that the prison would re-role to a closed female training prison. The first female prisoners arrived in April 2002. As a result of population pressures in the male estate, it was decided to re-role the establishment back to a male category C prison in September 2005. The male prisoners began arriving on December 5th 2005.


3 units (2 of 132, 1 of 121) Care and Separation Unit for 10. No VPU. There is full integral sanitation, 

  • A wing: mainstream: half voluntary drug testing/integrated drug treatment system IDTS)
  • B wing: mainstream: half induction
  • C wing: mainstream prisoners
  • D wing: 60 bed enhanced wing with in-cell showers

Reception Criteria
Sentenced male category C prisoners, primarily from the Manchester area, who are willing to address offending behaviour and engage in programmes with a view to progression to category D status / HDC. Due to the residential units being on a 1:15 incline; we are unable to accept prisoners with mobility or heart problems. Prisoners must not be within 9 months of their Parole Eligibility Date.


  • Own clothes
  • Own bedding (enhanced)
  • PlayStation
  • Television (50p per week)

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Mon: 08:15 - 12:15, 13:35 - 17:15 & 18:00 - 19:45
Tue: 08:15 - 12:15, 13:35 - 17:15 & 18:00 - 19:45
Wed: 08:15 - 12:15, 13:35 - 17:15 & 18:00 - 19:45
Thu: 08:15 - 12:15, 13:35 - 17:15 & 18:00 - 19:45
Fri: 08:15 - 12:15 & 13:35 - 17:15
Sat: 08:30 - 12:15 & 13:35 - 17:15
Sun: 08:30 - 12:15 & 13:35 - 17:15


Mon: 18:00 - 19:45
Tue: 18:00 - 19:45
Wed: 18:00 - 19:45
Thu: 18:00 - 19:45
Fri: 13:35 - 17:15
Sat: 08:30 - 12:15 & 13:35 - 17:15
Sun: 08:30 - 12:15 & 13:35 - 17:15

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At HMP Buckley Hall there is a very active PE Department offering a wide range of sporting and physical training activities. Prisoners interested in participating in any of the activities provided must attend a Gym induction session that includes:

  • Manual Handling
  • Heartstart
  • Basic Weight Training methods
  • Introduction to cardio-vascular training
  • Health and Safety
  • Personal action plans

The establishment doctor must medically fit all prisoners attending the gym.The Healthcare staff will advise the PE staff as to the individuals grading and requirements.

The current programme consists of the following activities:

All Year Sports and Activities

  • 5 – a side Football;
  • Badminton;
  • Cardio-Vascular Training;
  • Circuit Training;
  • Core Stability Training;
  • Indoor Cricket;
  • Padder Tennis;
  • Volleyball;
  • Weight Training.


  • Alchohol Awareness;
  • Anger Management;
  • BWLA Weight Training;
  • CSLA level two;
  • ETS;
  • First Aid at Work;
  • Focus Gym Instructor level 1&2;
  • NVQ Sport and Recreation Level 2;
  • RIPH Health Trainer level 2.
  • Basic / Key Skills

Communication and application of number can be improved through sporting activities with the assistance of the education Department staff, enabling prisoners to gain basic and key skills accreditation.

The Physical Education Department has a large sports hall, weight room; we do not have a classroom all of which are well equipped and available to those attending the gymnasium.

Physical Education Programme
The programme is published and available on every wing, also in workshops and the education departments.

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Once a week.

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Every prison has a Chaplaincy department managed by a Co-ordinating Chaplain and supported by admin staff, other Chaplains and ‘Sessional Chaplains’ (faith leaders who visit for specific services or sessions). The Chaplaincy is considered an important part of the prison structure. When a prisoner arrives at a prison they are usually seen by a Chaplain within 24 hours and are invited to register as a specific religion (if they haven’t already done so) and can change their declared religion at any time.

The Chaplaincy does far more than just pastoral care; they often are able to lend radios, musical instruments and typewriters; they may take part in Sentence Planning and are available as a ‘listening ear’ and are able, sometimes, to help with domestic problems. Most Chaplaincies run various courses and activities which may or may not have a religious theme. Every prisoner has the right to follow their religious practices and attend Chapel for services pertaining to their declared faith (even when segregated).

The Chaplaincy are able to organise faith activities for all main religions (as recognised by the Prison Service; this does not, at present include Rastafarian as a specific religion) and contact faith representatives to visit individual or groups of prisoners for the purpose of religious activities. The chaplaincy can also intercede on matters of religious dress, diet and artefacts. A full list of permitted artefacts can be found in the Glossary Section under Religious Artefacts.

You can contact the Chaplaincy by letter or by telephoning the main prison number and asking to speak to the Chaplaincy. The Chaplaincy works as part of the prison and cannot, therefore, guarantee confidentiality (they can explain this to you in detail). Prisoners can contact the Chaplaincy in person or by Application.

Chaplaincy Statement of Purpose (HMPS)
The Chaplaincy is committed to serving the needs of prisoners, staff and religious traditions by engaging all human experience. We will work collaboratively, respecting the integrity of each tradition and discipline. We believe that faith and the search for meaning directs and inspires life, and are committed to providing sacred spaces and dedicated teams to deepen and enrich human experience. We contribute to the care of prisoners to enable them to lead law-abiding and useful lives in custody and after release.

The Co-ordinating Chaplain at Buckley Hall is: Mohammed Usman

Buckley Hall has a diverse chaplaincy team with one full time Chaplain and part-time Roman Catholic, Anglican, Buddhist, Free Church, and Muslim Chaplains.

Visiting ministers of other faiths/denominations as required.

Courses include;


  • Alpha
  • Freedom
  • The Lantern Project
  • Story Book Dads
  • Living with Loss
  • Resettlement Group - offered by volunteer Chaplains.

One to one counselling by qualified staff.

Faith Specific groups as required.

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The Healthcare services available for prisoners are:
GP Surgeries
The GP surgeries are complimented with the following clinics:

  • Asthma clinics (as required)
  • Counselling clinics (weekly)
  • Dental clinics (5 sessions weekly)
  • Diabetes clinics (as required)
  • Optometry (monthly / as required)
  • Physiotherapy (weekly)
  • Podiatry (monthly)
  • Sexual Health ( weekly / as required)
  • Smoking cessation ( twice weekly)
  • Virology clinics (weekly / as required)
  • Well man reception screening


NHS Healthcare Information for Buckley Hall

Prison Healthcare Manager: Heather Jackson
Tel: 01706 514442


Healthcare Complaints
Healthcare provision in public prisons has transferred to NHS England who will commission ‘Offender Health Services’. This means that the method of complaint has changed. Inside Time have published a factsheet explaining the new process for making a complaint about healthcare in public prisons.
Prisoners should still follow the internal complaints procedure before making an official complaint to NHS England. The PALS system will no longer operate.
Click Here to download our Factsheet

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The Manchester College
The Manchester College, Offender Learning Directorate, Fielden Compus, Burlow Manor Road M1 3HB
Tel: 0800 068 8585

Career Information & Advice Services (CIAS)
Working Links
Head office: Unicorn House, Bromley, Kent BR1 1NX
Tel: 020 8212 8255

Education is open all year round apart from bank holidays.

An extensive Vocational Training programme is offered including kitchen & Bathroom fitting, Industrial Cleaning, Groundwork, Painting & Decorating, Barbering and Site Carpentry. 290 part time places are on offer along with a number of full time courses, including ICT (up to Level 3), art (to A-Level standard), ESOL and Skills for Life.

A Business Ventures course is also on offer and prisoners completing this course also produce the quarterly prison magazine.

Every second Saturday a Family Learning event is held to encourage prisoners to rebuild relationships with their children.

The education department is sited in the purpose built Learning and Skills centre and has approximately 56 places for students each AM and PM period. These places are offered on a Full or part time basis. Education is provided for 4.5 days each week and the centre is open for 50 weeks a year.

Additionally there is an outreach provision that provides literacy and numeracy support in the workshops and other work areas and distance learning is provided for those who prefer in-cell work rather than formal education.

Education is provided for vulnerable prisoners. This is mainly literacy and numeracy support but a selection of other subjects is available via the distance learning provision.

Peripatetic support is offered to learners located in the Healthcare and Segregation Units.

Essential Skills
This addresses prisoners in need of help with one or more of the following skills:
Reading, Writing, Spelling, Handwriting, Maths, ESOL

In addition to existing opportunities in Education, Library, PE Department, workshops and work areas, several projects are offered.

Toe-by-Toe - a mentoring scheme where one person teaches another to read using a specially designed book.

Story Book Dads– Fathers reading project for prisoners with children under 12 years old. Prisoners are given the opportunity to send books home and record stories onto tape for their children. An additional family visit is also available subject to Security assessments.


OFSTED inspect education establishments from schools to colleges to prisons. They inspect education facilities within prisons and have inspected HMP Buckley Hall.

Inspection judgements
Inspectors use a four-point scale to summarise their judgements about achievement and standards, the quality of provision, and leadership and management, which includes a grade for equality of opportunity.

Key for inspection grades

  • Grade 1 Outstanding;
  • Grade 2 Good;
  • Grade 3 Satisfactory;
  • Grade 4 Inadequate.


Click Here for further information on how inspection judgements are made.


Scope of the inspection
In deciding the scope of the inspection, inspectors take account of the provider’s most recent self-assessment report and development plans, and comments from the local Learning and Skills Council (LSC) or other funding body. Where appropriate, inspectors also consider the previous inspection report , reports from the inspectorates’ monitoring visits, and data on learners and their achievements over the period since the previous inspection.


Last inspection: 30/04/2007


Summary of grades awarded

Effectiveness of provision: Grade 3
Capacity to improve: Grade 3
Achievement and standards: Grade 2
Employability training: Grade 3
Literacy, numeracy and ESOL: Grade 2
Personal development and social integration: Grade 2
Quality of provision: Grade 3
Personal development and social integration: Grade 3
Leadership and management: Grade 3
Equality of opportunity: Grade 3

To read their report click here.

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Provide a realistic working environment incorporating a range of employment and training in modern fully equipped workshops. Currently available are Contract Service Workshops assembling and packaging a range of products for local companies. They also offer vocational qualifications through Manchester City College in Industrial Cleaning, Painting and Decorating, Multi-Skills, Groundworks and Site Carpentry/Dry Lining. There are also internal contracts manufacturing aluminium windows and packing beverage packs.


A modern, fully equipped working kitchen with 18 full time employment places available. Responsible for the provision of catering needs of the other prisoners. Prisoners can achieve qualifications in Hospitality & Catering Level 1 + 2. All prisoners working in this area will be trained in Basic food Hygiene and Health & Safety. A further 6 prisoners who have met all requirements for the main kitchens are employed in the Staff Facilities; there they will provide a catering service to staff and visitors.

Only candidates on the Enhanced level of the IEP scheme, who have excellent personal hygiene and signed up to the VTU system are allocated to work in this area.
Candidates must be prepared to work evenings and weekends as and when necessary.

Prior to allocation to this party all successful applicants are required to be medically fitted by Health Care.


The Industrial Cleaning course offers the learner a recognised qualification in up to 20 different cleaning tasks which are relevant to outside employment. Successful candidates are awarded the Cleaning Operators Proficiency Certificate (COPC) issued by the British Institute for Cleaning Science (BICS). The course is divided into 2 units, Stage 1 & 2 which last about 2 – 4 weeks. Candidates will be expected to show respect for the equipment and act with due regard to health & safety at all times.
The course is open to prisoners on all levels of the IEP scheme.


At Buckley Hall there are various Orderly positions available. The work involves general cleaning tasks, some administrative duties and, in some positions, specialist skills will be required.

Hours of work vary with each different role and in some roles it may be necessary to work evenings and / or weekends, for example in the Library post.
The Orderly Positions available are:- 

  • Admissions
  • Carats Orderly
  • Chapel, Education
  • Gym
  • Housing Advice
  • Induction
  • Industrial Cleaning
  • Insider Orderly
  • Library
  • Programmes
  • Race Relations
  • Segregation
  • Stores

Prisoners will be on the enhanced level of the IEP scheme. Priority will be given to prisoners with BICs accreditation. Some knowledge or a general interest is advisable in most roles.


Production Workers, Quality Controllers, Stock Controller, Workshop Cleaner.

This workshop has up to 13 full or part time places.

Current contracts include the assembly of bulk head light fittings and the assembly of “screw packs” for the DIY trade.

All prisoners can earn up to £15.00 per week when weekly targets are met.

The workshop allows prisoners to gain a qualification at NVQ Level 1 + 2 in Performing Manufacturing Operations. Education provide outreach support in the workshop and are working towards embedding skills for life, key skills and wider key skills for when the workshop qualifications come on line.

Prisoners on all levels of the IEP scheme are eligible for this workshop. Willingness to work, a sense of humour and the ability to work as part of a team are requirements of this workshop.

Workshop hours
Monday to Thursday 08.45 – 11.45 and 13.45 – 16.45 hours
Friday from 08.45 hours until 11.45 hours.


Each residential unit provides employment for 18 prisoners; these include unit cleaners, servery workers, laundry workers, office orderly and waste management. 

  • Unit Cleaner – responsible for the cleaning of the communal areas on the unit.
  • Laundry Worker – responsible for providing a laundry service for prisoners own clothing.
  • Servery Worker - responsible for the serving of meals to prisoners on the unit, and the cleaning of the servery area.
  • Waste Management – responsible for the collection and segregation of all waste from the unit.

Prisoners on the standard and enhanced levels of the IEP scheme are eligible for this work. All applicants applying for these posts will be expected to either hold or be willing to undertake training in the following: BICS cleaning certificate, Basic Health and Hygiene and Basic Food Handling Certificates.


The gardens party employs 18 prisoners in the summer and 10 in the winter. Only prisoners on the Enhanced level of the IEP scheme are considered for employment. It requires prisoners who will work in all weathers and who will work hard. Prisoners will be responsible for the upkeep of the prison grounds which could include upkeep of the flower beds, keeping prison grounds free from rubbish, upkeep of all the trees and bushes, planting bulbs and seeds and certain aspects of landscaping. They are supervised by fully qualified staff at all times. A City and Guilds qualification in horticulture is to be introduced in the near future.


At Buckley Hall there are educational courses to suit everyone. They are all part-time courses except one which is barbering and this is a full time course which can last up to nine months. All educational courses have qualifications upon completion. The courses could help prisoners gain employment upon their release. All courses are run by qualified tutors. Education is open to all prisoners at Buckley Hall.
The various courses and qualifications are as follows:-

  • Information Technology – Level 1 + 2
  • Skills for working Life – E3+
  • Design & Key Skills (Art) – All levels
  • Pre release/Healthy Living – All levels
  • ESOL – Entry 1 - 3
  • Design & Print (Magazine)
  • Business Firm Start – Level 1, 2 + 3
  • Social & Life Skills – Level 1

This course provides the learner with the basic skills to carry out painting and decorating work for employment as well as their own needs.
Students on the course are expected to be keen and hard working and have Entry level 3 in Numeracy and Literacy prior to joining the course.
The course is full time and open to prisoners on all levels of the IEP scheme.

This workshop employs 12 full time prisoners. Prisoners are able to gain qualifications at Level 1 or 2. The course lasts for 16 weeks.


This workshop is for candidates who wish to be trained in all aspects of fitting Kitchens and Bathrooms. It is a full time course employing up to twelve prisoners, training will be given by a qualified instructor. The course lasts 3 months. All prisoners will have to have at least 6 months left of their sentence to serve. They must have a Literacy and Numeracy Entry 3 Level. The course is open to prisoners on all levels of the IEP scheme. Prisoners can gain qualification Level 1 or 2.


This course is for prisoners who have an interest in all sports and wish to be trained towards a qualification in Community Sports Leader Award (Level 2); it will run for a minimum of 8 weeks and will hold up to 16 prisoners per course. It is a part time course and it is not a roll on roll off course. It is for all levels of IEP system. The prisoners will be trained by fully qualified Gym Instructors; they will also gain qualifications in Heart start and First Aid at work. This course is not a weight lifting course. Prisoners must hold Level 1 in Literacy and Numeracy.



  • 1 Workshop Cleaner
  • 1 Store man
  • 2 QC Workers
  • 13 Packing Operatives

The work in workshop 6 consists of Beverage Packing. Once the beverage packs are completed they are delivered to our Kitchen and the main distribution centre. All prisoners can earn up to £15.00 per week when weekly targets are met.

Workshop 6 can employ up to 17 prisoners.

Prisoners are given an opportunity to gain an NVQ Level II in Packing Operations.

Workshop hours;

Monday to Thursday 08.45 – 11.45 and 13.45 – 16.45 hours
Friday from 08.45 hours until 11.45 hours.


Prisoners working in this area will be responsible for collecting all recyclable waste from around the establishment and taking it to the workshop and sorting through it. They will be managed at all times by a trained instructor. Qualification gained will be a Waste Awareness Certificate.

It employs eight full time prisoners and the hours of work are Monday to Thursday 08.45 – 11.45 and 13.30 – 16.45 and Friday 08.45 to 11.45 hours.



This workshop employs up to 22 prisoners on a full time basis. They produce Glass Supporting Fabrications and will be able to gain a NVQ Level 2 in Window Fabrication. All prisoners are supervised and trained by Instructional Officers. Prisoners on all levels of the IEP system are eligible for this area of work and they must be willing to work hard.


The Paint Party employs 8 prisoners; they must have some qualification/experience in this field of work. The work involves going around different areas of the prison. Prisoners should be on the Enhanced level of the IEP system, but Standard level will be considered if they have a clear security file. A trained Instructor supervises them whilst at work.


This workshop is for candidates who wish to be trained in all aspects of site carpentry and dry lining. It is a full time course employing up to twenty prisoners, training is given by qualified instructors. The course runs for one year and prisoners will be prioritised according to the length of sentence remaining in order to maximise employment chances. Learners need to be a minimum of Level 1 in both Literacy and Numeracy.

A Diploma in Site Carpentry at Level 2 and 3 can be gained on successful completion of this course.



This workshop is for those who wish to be trained in all aspects of groundwork.

Prisoners should be aware that this course involves working outside in all weathers. It is a full time course for 20 prisoners and lasts for 26 weeks. Training is given by a qualified instructor.

Learners will need to be a minimum of Level 1 in both Literacy and Numeracy. Candidates will be prioritised according to the length of sentence remaining in order to maximise employment chances.

A Diploma in General Construction at Level 2/3 can be gained on successful completion of this course.


Outside companies with contract to Prison Industries workshop (2009-2010)

BCB International Ltd - Assembly of electrical components

Learning aims recorded for Skills Funding Agency OLASS
Adult Literacy
Adult Numeracy
Art and Design
Basic Construction Skills
Certificate for IT Users (New CLAiT)
Cleaning Operators' Proficiency Certificate
Diploma in Carpentry and Joinery (QCF)
Diploma in Construction Operations - General Construction (QCF)
Diploma in Painting and Decorating (QCF)
Diploma in Site Carpentry (QCF)
ESOL Skills for Life (Entry 1)
ESOL Skills for Life (Entry 3)
Introductory Basic Construction Skills
Key Skills in Application of Number - level 1
Key Skills in Application of Number - level 2
Key Skills in Communication - level 1
Key Skills in Communication - level 2
Key Skills in Communication - level 3
Key Skills in Working with Others
NQF - Level 1, Arts, Media and Publishing (SSA 9), PW C
NQF - Level 1, Information and Communication Technology (SSA 6), PW A
NQF - Level 1, Information and Communication Technology (SSA 6), PW B
NQF - Level 2, Business, Administration and Law (SSA 15), PW A
NQF - Level 2, Information and Communication Technology (SSA 6), PW B
NQF - Level 3, Business, Administration and Law (SSA 15), PW A
NQF - Level 3, Information and Communication Technology (SSA 6), PW B
NVQ in Professional Cookery
OCN Level 1, PW A, Preparation for Life and Work (SSA 14)
Practical skills/crafts, Preparation for Life and Work (SSA 14)
Progression (QCF)

QCF provision - Level 2, Construction, Planning and the Built Environment (SSA 5), PW C


Current Wages

Employed: Maximum £15.00

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  • ETS

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  • Housing Advice
  • Sure Start
  • Work Out opportunities

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Ministry of Justice Performance Rating for this prison: 3
This is on a scale from 1 (serious concerns) to 4 (Exceptional) and is worked out by the Ministry of Justice taking into account 34 criteria such as overcrowding, purposeful activities etc. A score of 3 is considered a good performance. Published quarterly.

Average weekly hours of Purposeful Activity: 26.1 (2010)
This figure is supplied by each prison to the Prison Service. Actual hours are usually dependent on activities etc. and should be taken as the maximum time either in workshops or education over a whole week.

Both of these figures are published retrospectively by the MoJ and HMPS and may have changed since the figures were published but they give a simple comparison between prisons.


Annual Budget: £9,000,000 (2011-12)*
Approx cost per prisoner place (2010): £39,227

*The annual budget allocated to the governor covers all major costs of running the prison but excludes most costs related to education and healthcare.

Parliamentary Information
MEMBER OF PARLIAMENT: Simon Danczuk (Labour)

Prisoners may write to either their ‘Home MP’ or the MP in whose constituency their current prison lies.
The address to write to is:
House of Commons, London SW1A 0AA


Local Authority
Rochdale Borough Council
PO Box 39, Municipal Offices, Smith Street, Rochdale OL16 1LQ.
Tel: 01706 924404
Click Here for link

You can contact the local authority on matters such as libraries, environmental health, trading standards, food hygiene, social services, education and electoral registration.

Trading Standards
The nearest Trading Standards department is at:
Rochdale Metropolitan Borough Council, Trading Standards Service, PO Box 32, Telegraph House, Baillie Street, Rochdale, Lancashire OL16 1JH
Tel: 08454 040506
Click Here for link

Trading Standards can help with problems with purchases such as weights and measures, ‘best by’ dates, pricing & faulty goods.



Most prisons now have PIN phones. Your relative or friend usually needs to apply to have your name and number on his/her telephone account. You will usually receive a call from the prison to check who you are and to ensure you are happy for them to call you. Prisoners cannot receive telephone calls.

There is no restriction on who prisoners can call except in the case of calls to journalists intended to be broadcast. In some cases child protection measures may mean extra checks on who they call.

Prisoners can normally make calls only during ‘association’ periods. Some prisons limit the length of time a call can last to avoid queues and people being disappointed. Prisoners’ telephone calls are very expensive; calls to landlines now cost 10p per minute and 37.5 p to mobiles (compared to 2p in a public phone box). In most prisons the phone calls can be listened to and/or recorded.

In general prisoners phone calls follow the same rules as for letters in as far as who can be contacted and what can be said. If the rules are broken the prison may terminate the call.

If a prisoner is newly convicted or transferred they should be offered an immediate ‘Reception’ phone call to tell you where they are. It may take a few days for numbers to be transferred or added.

When you write to a prisoner you must include your full name and address. In most prisons the letters are searched and can be read before being given to the prisoner.

You can write about anything but letters must not be obscene, name ‘victims’, or be a threat to discipline or security. Do not enclose any items with letters. Make sure you put sufficient postage to cover the costs (anything bigger than A5 counts as ‘large’). Prisoners can normally receive a ‘reasonable’ number of letters per week.

If you send greetings cards these should be of reasonable size and not padded or pouched. Do not send musical cards. If you are sending more than one card put them all inside one outer envelope, this saves postage. Remember to include your full details (you could put your details on a ‘Post-It’ note stuck to the card or include a letter which has your details).

Always put the prisoner’s full name and prison number. If the person has been moved their mail will be forwarded.

On conviction or transfer a prisoner should be given a ‘Reception’ letter to write to tell you where they are.
Prisoners are given a free letter each week to post out, they can send more, but at their own expense. Some prisons allow you to send in stamps.

You can send stamped address envelopes (address to yourself), for the prisoner to reply, to any prisoner in any prison.

Prisoners are not allowed to send you letters or information to be posted on social networking internet sites.

Remember all letters are opened and checked and may be read.

Full information about prisoners’ correspondence can be found in Prison Service Instruction 2011-006

You can usually send in photographs but in some prisons these must not include any image of the prisoner. Child protection measures may mean that some prisoners may not receive pictures of children, unless they are their own and were not ‘victims’. If you send pictures of children include an explanatory note identifying who the children are and their relationship to the prisoner.

It is not a good idea to send cash, this can get ‘lost’ in the prison. Prisons prefer Postal Orders, but you could send a cheque. Make these payable to ‘H M Prison Service’, write your name on the back and also the prisoner’s full name and prison number. Any money sent which is deemed to be ‘anonymous’ can be stopped.
Money you send is paid into the prisoner’s ‘Private Cash’ account and they get access to a certain amount (depending upon IEP) each week [currently £15.50 for Standard prisoners]. Include your full detail in an accompanying letter or note. It takes about a week for the money to be credited to the prisoner.

For full information about visits please refer to our ‘Visit Info’ section for this prison. Visits are very important to prisoners. At most prisons you may not give any item to the prisoner. Any items you wish to give them must usually be posted to the prison, and often after the prisoner has placed an ‘application’ for authorisation to have it sent in. The items which can be posted in are very limited. Check with the prisoner first and wait until they confirm that you can post it.

If there is a serious emergency - close family serious illness, death, or other reason you need to inform the prisoner immediately, you should telephone the main prison number and explain the problem to the operator who will transfer you to the appropriate person. If you are unhappy about their response redial and ask to speak to the Chaplaincy. Prison staff will not pass on general messages but only critical and very urgent messages. You should provide full details of the prisoner including their number.

Support and Advice
There are many very good charities and agencies who offer support and advice to people with family or friends in prison. We have a special section ‘Help/Support’ which has details and contact information for many of these. Do not hesitate or feel shy about calling any of these; they are there to offer support and advice.

Drug Strategy

Buckley Hall operates a pro-active Drug Strategy team which meets monthly to promote the strategy and weekly to promote supply reduction. The Integrated Drug Treatment System (IDTS) will be introduced into the establishment in April 2009 and will provide 60 prisoners with a range of treatments.

Prisoners who are engaged in IDTS will reside on 'A Wing' and will receive clinical and/or psychosocial support from the Substance Misuse Team and the Carat Team, interventions include: 

  • Symptomatic relief;
  • Detoxification;
  • Substitute maintenance;
  • One to One sessions;
  • Group-work : Peer led support surrounding relapse prevention, overdose and motivation & commitment;
  • Through-care: Prison and Community Rehabilitation Centres, Therapeutic centres and contact with external agencies.


Monitoring and Inspection
Prisons Inspectorate
Her Majesty’s Inspectorate of Prisons (HMIP) regularly inspects prisons and produces a report of their inspection with recommendations for improvements.
Click Here  to download a guide to inspections
Click Here  to visit our Library Section where you can download the latest inspection reports for all prisons
Independent Monitoring Board
Each prison has an Independent Monitoring Board made up of local people who visit the prison regularly to check on the treatment of prisoners. They produce an Annual Report.
Click Here  to visit our Library Section where you can download current and earlier IMB annual reports
Click Here  to download the IMB’s information leaflet; explaining who they are and what they do.
OFSTED, who check on teaching standards in schools also visit prisons and publish a report of their findings.
Click Here  to visit our Library Section where you can download OFSTED reports for all prisons
Monitoring & Inspection
Our on-line Library has a special section containing information, reports and publications about the monitoring of prisons and related services.
Click Here  to visit the ‘Monitoring and Inspection’ section of our on-line Library

Information in this section has been kindly provided by the individual prison and the Ministry of Justice. This is supplemented with information from various government websites, Inspectorates and IMB reports and specialist departments within the Prison Service, government, and regional assemblies/parliaments.
Some of the data is published retrospectively: IMBs/Visiting Committees publish their reports up to 6 months after the end of the reporting period and at different times throughout the year, HMCIP publish their reports up to 6 months after the inspection. Population and performance figures are the latest published but can be considerably out of date.
Please Note: Information is constantly changing: The information on our website is regularly checked but if you have additional information, or if you believe that any of our information is incorrect or any links appear to fail please click on ‘Contact’, below.
Before acting upon any information you are advised to contact the prison directly to ensure there have been no recent changes.

Last Update: June 2013


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Issue : December 2014

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December 2014 Headlines
> Treat Prisoners as Human Beings, Not Criminals
> What are prisons for
> A search for any trace of the governmentís Rehabilitation Revolution
> Tell us why you did it?... You must be joking I didnít do it
> Care Act - what does it mean for prisoners
> Doctor Frankenstein and his monster
> Human Rights: truth and lies
> Scapegoating the undeserving poor
> Interview
> The first Miscarriage of Justice
> Month by Month - December 2014
> The 2014 Longford Trust Awards
> Is it all in the mind
> Time
> Learning in prison
> Take your first Steps to Success in 2015
> Spotlight Police and Crime Commissioners
> From over the wall
> Over-tariff IPPs: an appeal for your stories
> Paperwork is the key
> Adjudication - donít let those days count against you
> Insider Dealing
> Christmas Stories
> Christmas Messages
> Christmas Messages

About Us

About insidetime
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InsidePoetry Book

insidepoetry book New! Volume 5 of
insidepoetry book
is now available!

A collection of poems by prisoners of all backgrounds.

Availabe to buy from this site! Volume 1,2,3 and 4 are also still available and you can SAVE by purchasing bundles!

USP Service

USP from Inside Time

The Useful Services for Prisoners scheme from insidetime provides discounts, vouchers and other benefits from USP Group Members for Prisoners, their families and legal advisors. Click the image above to read more about it.


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Other Publications

Inside Time has produced a number of books and publications you can purchase online.


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Site Map

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Inside Information


Everything you need to know about visiting people in prison; procedures, opening times, directions etc.

Comprehensive information about each prison regime; lock down times, facilities, healthcare etc.

*NEW* Detailed information about IRC - Immigration Removal Centres.

insideinformation Book

insideinformation book
The insideinformation book

A comprehensive guide to prisons and prison related services, designed and compiled by former prisoners.


Help and Support

Various pages of information for help and support organisations and networks for those in custody as well as recently released. Also information for friends and family.

Grants and Funding

This grants and funding pdf document aims to meet the need of prisoners and ex-offenders for accurate, up to date information on the supplementary funding available to prisoners.

Rules and Regulations

Information on rules & regulations used throughout the prison service.

Glossary of Terms

The Glossary of Prison Related Terms explains what all the acronyms and terms stand for with prison related matters. Includes links to external sites to further explain things.

Fact Sheets

We have produced many Prison Related Fact Sheets inc. Legal Fact Sheets, Parole Fact Sheets and Other related information.


Find a Solicitor

You can search our solicitor database for listings of solicitors in your area that provide the services you require.

Find a Barrister

You can search our barrister database for listings of barristers in your area that provide the services you require.

Address Finder

You can search our address database in many ways to retrieve contact information for all those elusive addresses you need in a hurry.

Prison Law pdf

This document provides details of leading training providers who offer sound professional training.

Other Publications

Inside Information has produced a number of books and publications you can purchase online.

Site Map

Our site map page contains links to all pages on the insideinformation site.

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Inside Justice

insidejustice was launched in July 2010 to investigate alleged miscarriages of justice.

Full introduction is on the insidejustice homepage

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