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HMP COLDINGLEY Prison Regime Info


Address

Shaftesbury Road Bisley Woking GU24 9EX image of HMP COLDINGLEY prison

Phone No.

01483 344 300

Governor / Director

Glen Knight

Category

Male Cat. C

Region

South Central

Operational Capacity

513

Cell Occupancy

Single and double

Listener Scheme

Yes

First Night Centre

No

IMB

Chair: Mr John Tilbury
Vice Chair: Mr Michael Sherley

Visitor Info Page

HMP COLDINGLEY Visitor Info
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Coldingley is a male category ‘C’ prison focused on resettlement. It holds mostly long term prisoners including lifers. The original four wings, A–D, hold 91 prisoners each, mainly in single cells. None of these cells have in-cell sanitation and prisoners gain access to toilets through an electronic unlocking system. In the enhanced and more open F wing, the 10 occupants are able to leave their double cells to use communal toilets.

 
Coldingley was opened in 1969 as a Category B training prison. In 1993 it was re-designated as Category C training prison. A new unit, E wing, was opened in 2009.

Coldingley is focused on the resettlement of prisoners. It provides a framework to support the achievement of realistic resettlement goals by offering opportunities to prisoners willing to work hard and accept responsibility for achieving those goals.

Accommodation
Majority single cells, with a small number of double cells. Standard and enhanced prisoners have access to in-cell TV.

The prison has a design capacity for 360 prisoners in single occupancy cells plus 10 prisoners in a special free association unit designed to help prisoners adjust to living in a community prior to release.

Some of the single cells, forming part of recent extensions to the end of the prison’s four wings, are larger than the others and with the current pressures on the prison population these cells are frequently used as double cells.

  • A–D wings, hold 91 prisoners each, mainly in single cells. None of these cells have incell sanitation and prisoners gain access to recesses through an electronic unlocking system.
  • E wing has 115 single and eight double cells with much better acommodation  including in-cell sanitation.
  • F wing was converted from the old health care inpatient facility and is the enhanced, wing. Tthe 10 occupants are able to leave their double cells to use communal toilets as needed.

Reception Criteria
Normal reception arrangements, all sentence lengths including life sentence prisoners.
Prisoners must:

  • 1: Be prepared to fully participate in the regime and work a full working week.
  • 2: Have a minimum of 24 months to NPD/CRD when applying (prisoners transferring to participate in the RAPt programme will be considered with less time if they can complete their course before their release date)
  • 3: Be willing to sign a Voluntary Drug Testing Compact

Regime
Each prisoner undergoes an induction period during which they are introduced to the prison and their resettlement needs identified. The induction period leads to an agreement with each individual prisoner setting out the elements of the regime they will regularly access. These can include full or part-time work, education, vocational training, drug treatment (RAPt) and recreational periods.
Links with employers through the STEPs resettlement project will ensure training is directed to achieving relevant skills and in many cases the aim will be to ensure needs are met, suitable skills are attained and an actual job interview has been arranged in time for their release. In some cases partnerships with employers will result in the learning of particular skills and leading to employment after release.

 


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UNLOCKING TIMES


Mon: 08:10
Tue: 08:10
Wed: 08:10
Thu: 08:10
Fri: 08:10
Sat: 08:40
Sun: 08:40
 


ASSOCIATION


Mon: 18:00 - 19:45
Tue: 18:00 - 19:45
Wed: 18:00 - 19:45
Thu: 18:00 - 19:45
Fri: 13:50 - 17:00
Sat: 08:40 - 12:30 & 13:50 - 17:15
Sun: 08:40 - 12:30 & 13:50 - 17:15
 


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HEALTH & SPORTS


Sports activities available include;

  • Badminton
  • Basketball
  • Circuit Training
  • Light Circuit Training
  • Remedial
  • Soccer
  • Soft Tennis
  • Sports Field (by end 2009)
  • Volleyball
  • Weight Loss Programme
  • Weight Training

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LIBRARY


Every evening, and afternoons at weekends, during Association.


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FAITH


Every prison has a Chaplaincy department managed by a Co-ordinating Chaplain and supported by admin staff, other Chaplains and ‘Sessional Chaplains’ (faith leaders who visit for specific services or sessions). The Chaplaincy is considered an important part of the prison structure. When a prisoner arrives at a prison they are usually seen by a Chaplain within 24 hours and are invited to register as a specific religion (if they haven’t already done so) and can change their declared religion at any time.

The Chaplaincy does far more than just pastoral care; they often are able to lend radios, musical instruments and typewriters; they may take part in Sentence Planning and are available as a ‘listening ear’ and are able, sometimes, to help with domestic problems. Most Chaplaincies run various courses and activities which may or may not have a religious theme. Every prisoner has the right to follow their religious practices and attend Chapel for services pertaining to their declared faith (even when segregated).

The Chaplaincy are able to organise faith activities for all main religions (as recognised by the Prison Service; this does not, at present include Rastafarian as a specific religion) and contact faith representatives to visit individual or groups of prisoners for the purpose of religious activities. The chaplaincy can also intercede on matters of religious dress, diet and artefacts. A full list of permitted artefacts can be found in the Glossary Section under Religious Artefacts.

You can contact the Chaplaincy by letter or by telephoning the main prison number and asking to speak to the Chaplaincy. The Chaplaincy works as part of the prison and cannot, therefore, guarantee confidentiality (they can explain this to you in detail). Prisoners can contact the Chaplaincy in person or by Application.

Chaplaincy Statement of Purpose (HMPS)
The Chaplaincy is committed to serving the needs of prisoners, staff and religious traditions by engaging all human experience. We will work collaboratively, respecting the integrity of each tradition and discipline. We believe that faith and the search for meaning directs and inspires life, and are committed to providing sacred spaces and dedicated teams to deepen and enrich human experience. We contribute to the care of prisoners to enable them to lead law-abiding and useful lives in custody and after release.

The Co-ordinating Chaplain at Coldingley is: Zahid Bhatti

There are visiting Anglican, Catholic, Free Church and Muslim Chaplains.

All other faiths can be facilitated.


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HEALTHCARE


Prison Healthcare is now commissioned by NHS England:
NHS England, PO Box 16738, Redditch B97 9PT
Tel: 0300 311 22 33
Link: How to make a complaint:
Complaints about Healthcare should be made first through the formal internal complaints system
 
There are seven Commissioning Trusts for ‘Offender Health’
East Midlands
East of England
Kent & Medway
Lancashire
London
North East
South West
Thames Valley
Yorkshire & Humber
 
Healthcare at Coldingley is commissioned by:
Kent and Medway Health & Justice Commissioning
Primary Care Providers:
Cheam Family Practice
Studholme Medical Centre (GP Services)
Virgin – Primary Care Nursing
RaPT – Substance Misuse

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EDUCATION


EDUCATION PROVIDER
The Manchester College
The Manchester College, Offender Learning Directorate, Fielden Compus, Burlow Manor Road M1 3HB
Tel: 0800 068 8585

Career Information & Advice Services (CIAS)
Tribal Education Ltd
Head office: 87-91 Newman Street, London W1T 3EY
Tel: 020 7323 7100
 


Limited full-time education. Internal day and block releases are arranged for work related training opportunities. 

Classes include;

  • Art
  • Basic Education
  • Computer Studies
  • Crafts
  • English
  • Key Skills
  • Language
  • Life and Social Skills
  • Literacy
  • Maths
  • Numeracy
  • Open University

 


OFSTED INSPECTION

OFSTED inspect education establishments from schools to colleges to prisons. They inspect education facilities within prisons and have inspected Coldingley.

OFSTED NUMBER: 52264

To read their latest report click here


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VOCATIONAL TRAINING


Prison Workshops

Engineering
Laundry
Signs
 
Employment

Employment includes;

 

  • Catering
  • Double Glazing
  • Gardening
  • Horticulture
  • Industrial Cleaning
  • Laundry
  • Painting and Decorating
  • Sports Studies

 


Learning aims recorded for Skills Funding Agency OLASS
 
2D Computer Aided Design
Accounting and Book-keeping (QCF)
Adult Literacy
Adult Numeracy
Animation (QCF)
Book-Keeping and Accounts (QCF)
Certificate for IT Users (CLAiT Plus)
Computer Aided Design
Diploma for IT Users (CLAiT Plus)
ESOL Skills for Life (Speaking and Listening) (Entry 1)
ESOL Skills for Life (Speaking and Listening) (Entry 2)
ESOL Skills for Life (Speaking and Listening) (Entry 3)
Foundation Creative Craft
Functional Skills English (QCF)
Functional Skills Mathematics (QCF)
GCE AS Level in English Literature B
Intermediate Creative Craft
Key Skills in Application of Number - level 3
Non-externally certificated - Entry Level, Preparation for Life and Work (SSA 14), PW A
NQF - Level 1, Arts, Media and Publishing (SSA 9), PW C
NQF - Level 1, Information and Communication Technology (SSA 6), PW A
NQF - Level 2, Arts, Media and Publishing (SSA 9), PW C
NQF - Level 2, Information and Communication Technology (SSA 6), PW B
OCN Level 2, PW A, Preparation for Life and Work (SSA 14)
Photography
Photography (QCF)
QCF provision - Entry Level, Information and Communication Technology (SSA 6), PW A
QCF provision - Entry Level, Information and Communication Technology (SSA 6), PW B
QCF provision - Level 1, Arts, Media and Publishing (SSA 9), PW B
QCF provision - Level 1, Arts, Media and Publishing (SSA 9), PW C
QCF provision - Level 1, Business, Administration and Law (SSA 15), PW A
QCF provision - Level 1, Preparation for Life and Work (SSA 14), PW A
QCF provision - Level 2, Arts, Media and Publishing (SSA 9), PW B
QCF provision - Level 2, Arts, Media and Publishing (SSA 9), PW C
QCF provision - Level 2, Business, Administration and Law (SSA 15), PW A
QCF provision - Level 2, Preparation for Life and Work (SSA 14), PW A
QCF provision - Level 3, Arts, Media and Publishing (SSA 9), PW C
Radio Production
Video Production
Vocational study not leading to a recognised qualification, Information and Communication Technology (SSA 6)

Vocational study not leading to a recognised qualification, Preparation for Life and Work (SSA 14)

 


Current Wages

 

Employed: £13.00 - £15.00
Education: £16.00 - £18.00
Retired: £4.50
Long term sick: £4.50
 


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OFFENCE FOCUSED COURSES


Prisoners wishing move to Coldingley to complete RAPt (Rehabilitation of Addicted Prisoners Trust 12 step programme) will be assessed by the local CARATS worker. The assessment, together with the information listed below should be forwarded to Coldingley for final assessment as to their suitability.

  • Confirmation of a minimum of 6 months left to serve 
  • Willing to sign up to the Coldingley compact
  • Willing to undertake intensive drug programme 
  • Evidence of regular engagements with CARAT's and recommended by CARAT's
  • Completed RAPt application form
  • Acceptable behaviour as per normal transfer requirements
  • Evidence of commitment to stay drug free

Offending behaviour Courses include; 

  • Enhanced Thinking Skills (ETS)
  • Healthy Relationships Programme (HRP)
  • RAPt

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RESETTLEMENT


  • Job club
  • Job Centre+

FAMILY DAYS

Family Days Available

Yes

Guardian Has To Stay

Yes

Own Children

Yes

Grandchildren

Yes

Age Limits

Between 3 and 12

No of Visitors Permitted

3 adults and children who meet the criteria

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ADDITIONAL INFORMATION


PRISON PERFORMANCE
Ministry of Justice Performance Rating for this prison: 3
This is on a scale from 1 (serious concerns) to 4 (Exceptional) and is worked out by the Ministry of Justice taking into account 34 criteria such as overcrowding, purposeful activities etc. A score of 3 is considered a good performance. Published quarterly.

Average weekly hours of Purposeful Activity: 25.3 (2010)
This figure is supplied by each prison to the Prison Service. Actual hours are usually dependent on activities etc. and should be taken as the maximum time either in workshops or education over a whole week.
Both of these figures are published retrospectively by the MoJ and HMPS and may have changed since the figures were published but they give a simple comparison between prisons.

 


PRISON BUDGET
Annual Budget: £13,100,000 (2011-12)*
Approx cost per prisoner place (2010): £43,121

*The annual budget allocated to the governor covers all major costs of running the prison but excludes most costs related to education and healthcare.
 


Parliamentary Information

CONSTITUENCY: Surrey Heath

MEMBER OF PARLIAMENT: Michael Gove (Conservative) - Secretary of State for Education, and Member of the Privy Council

Prisoners may write to either their ‘Home MP’ or the MP in whose constituency their current prison lies.
The address to write to is:
House of Commons, London SW1A 0AA

 

Local Authorities
Surrey County Council
Contact Centre, Floor 3, Conquest House, Wood Street, Kingston upon Thames, Surrey KT1 1AB
Tel: 03456 009 009
Click Here for link

Surrey Heath Borough Council
Surrey Heath House, Knoll Road, Camberley, Surrey GU15 3HD
Tel: 01276 707100
Click Here for link

You can contact the local authority on matters such as libraries, environmental health, trading standards, food hygiene, social services, education and electoral registration.

Trading Standards
The nearest Trading Standards department is at:
Surrey County Council, Trading Standards, East Surrey Area Office (A02), Omnibus Building, Lesbourne Road, Reigate, Surrey RH2 7JA
Tel: 01372 371717
Click Here for link

Trading Standards can help with problems with purchases such as weights and measures, ‘best by’ dates, pricing & faulty goods.

 


COMMUNICATIONS

Telephones
Most prisons now have PIN phones. Your relative or friend usually needs to apply to have your name and number on his/her telephone account. You will usually receive a call from the prison to check who you are and to ensure you are happy for them to call you. Prisoners cannot receive telephone calls.

There is no restriction on who prisoners can call except in the case of calls to journalists intended to be broadcast. In some cases child protection measures may mean extra checks on who they call.

Prisoners can normally make calls only during ‘association’ periods. Some prisons limit the length of time a call can last to avoid queues and people being disappointed. Prisoners’ telephone calls are very expensive; calls to landlines now cost 10p per minute and 37.5 p to mobiles (compared to 2p in a public phone box). In most prisons the phone calls can be listened to and/or recorded.

In general prisoners phone calls follow the same rules as for letters in as far as who can be contacted and what can be said. If the rules are broken the prison may terminate the call.

If a prisoner is newly convicted or transferred they should be offered an immediate ‘Reception’ phone call to tell you where they are. It may take a few days for numbers to be transferred or added.

Letters
When you write to a prisoner you must include your full name and address. In most prisons the letters are searched and can be read before being given to the prisoner.

You can write about anything but letters must not be obscene, name ‘victims’, or be a threat to discipline or security. Do not enclose any items with letters. Make sure you put sufficient postage to cover the costs (anything bigger than A5 counts as ‘large’). Prisoners can normally receive a ‘reasonable’ number of letters per week.

If you send greetings cards these should be of reasonable size and not padded or pouched. Do not send musical cards. If you are sending more than one card put them all inside one outer envelope, this saves postage. Remember to include your full details (you could put your details on a ‘Post-It’ note stuck to the card or include a letter which has your details).

Always put the prisoner’s full name and prison number. If the person has been moved their mail will be forwarded.

On conviction or transfer a prisoner should be given a ‘Reception’ letter to write to tell you where they are.
Prisoners are given a free letter each week to post out, they can send more, but at their own expense. Some prisons allow you to send in stamps.

You can send stamped address envelopes (address to yourself), for the prisoner to reply, to any prisoner in any prison.

Prisoners are not allowed to send you letters or information to be posted on social networking internet sites.

Remember all letters are opened and checked and may be read.

Full information about prisoners’ correspondence can be found in Prison Service Instruction 2011-006

Photographs
You can usually send in photographs but in some prisons these must not include any image of the prisoner. Child protection measures may mean that some prisoners may not receive pictures of children, unless they are their own and were not ‘victims’. If you send pictures of children include an explanatory note identifying who the children are and their relationship to the prisoner.

Money
It is not a good idea to send cash, this can get ‘lost’ in the prison. Prisons prefer Postal Orders, but you could send a cheque. Make these payable to ‘H M Prison Service’, write your name on the back and also the prisoner’s full name and prison number. Any money sent which is deemed to be ‘anonymous’ can be stopped.
Money you send is paid into the prisoner’s ‘Private Cash’ account and they get access to a certain amount (depending upon IEP) each week [currently £15.50 for Standard prisoners]. Include your full detail in an accompanying letter or note. It takes about a week for the money to be credited to the prisoner.

Visits
For full information about visits please refer to our ‘Visit Info’ section for this prison. Visits are very important to prisoners. At most prisons you may not give any item to the prisoner. Any items you wish to give them must usually be posted to the prison, and often after the prisoner has placed an ‘application’ for authorisation to have it sent in. The items which can be posted in are very limited. Check with the prisoner first and wait until they confirm that you can post it.

Emergencies
If there is a serious emergency - close family serious illness, death, or other reason you need to inform the prisoner immediately, you should telephone the main prison number and explain the problem to the operator who will transfer you to the appropriate person. If you are unhappy about their response redial and ask to speak to the Chaplaincy. Prison staff will not pass on general messages but only critical and very urgent messages. You should provide full details of the prisoner including their number.

Support and Advice
There are many very good charities and agencies who offer support and advice to people with family or friends in prison. We have a special section ‘Help/Support’ which has details and contact information for many of these. Do not hesitate or feel shy about calling any of these; they are there to offer support and advice.
 

EMAIL A PRISONER
This service operates at this prison. Email a Prisoner enables you to send messages to prisoners, in the UK and Irish prisons that operate the service, from any computer, without any of the hassles of writing and posting a letter, and it costs less than a second class stamp!

Your message is delivered to the prison within seconds so that it can be delivered to the prisoner by the prison staff in the next delivery.

It is free to sign up to Email a Prisoner and only takes a few seconds - all you need is an email address (EMaP can help you if you don't have an email address).

Once a member you will be able to send a message to any prisoner in the UK or Ireland, provided you know their prisoner number, from just 25 pence per message.

Click Here for link to Email a Prisoner website

 

Story Book Dads/Mums
Story Book Dads/Mums operates at this prison.
The imprisoned parent records a story and a message which is then edited and enhanced using digital audio software and editors remove mistakes and add sound effects and music. Finally a CD is made, a personalised cover created, and the finished disc sent to the child. The whole service is free.


Click Here for more information
 


Monitoring and Inspection
Prisons Inspectorate
Her Majesty’s Inspectorate of Prisons (HMIP) regularly inspects prisons and produces a report of their inspection with recommendations for improvements.
Click Here  to download a guide to inspections
Click Here  to visit our Library Section where you can download the latest inspection reports for all prisons
Independent Monitoring Board
Each prison has an Independent Monitoring Board made up of local people who visit the prison regularly to check on the treatment of prisoners. They produce an Annual Report.
Click Here  to visit our Library Section where you can download current and earlier IMB annual reports
Click Here  to download the IMB’s information leaflet; explaining who they are and what they do.
OFSTED
OFSTED, who check on teaching standards in schools also visit prisons and publish a report of their findings.
Click Here  to visit our Library Section where you can download OFSTED reports for all prisons
Monitoring & Inspection
Our on-line Library has a special section containing information, reports and publications about the monitoring of prisons and related services.
Click Here  to visit the ‘Monitoring and Inspection’ section of our on-line Library
  

INFORMATION
 
Information in this section has been kindly provided by the individual prison and the Ministry of Justice. This is supplemented with information from various government websites, Inspectorates and IMB reports and specialist departments within the Prison Service, government, and regional assemblies/parliaments.
 
Some of the data is published retrospectively: IMBs/Visiting Committees publish their reports up to 6 months after the end of the reporting period and at different times throughout the year, HMCIP publish their reports up to 6 months after the inspection. Population and performance figures are the latest published but can be considerably out of date.
 
Please Note: Information is constantly changing: The information on our website is regularly checked but if you have additional information, or if you believe that any of our information is incorrect or any links appear to fail please click on ‘Contact’, below.
 
Before acting upon any information you are advised to contact the prison directly to ensure there have been no recent changes.
 

Last Update: January 2014

 



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