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New Road Featherstone WV10 7PU image of HMP FEATHERSTONE prison

Phone No.

01902 703000

Governor / Director

Deborah Butler


Male Cat. C


West Midlands

Operational Capacity


Cell Occupancy

Single and double

Listener Scheme


First Night Centre



Chair: Ian Marks
Vice Chair: Douglas Jinks

Visitor Info Page

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Online Library documents for HMP FEATHERSTONE

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Featherstone is an adult Cat C Closed Training Establishment. Originally built in 1976, another 3 blocks were built later. There are seven house blocks including ones for induction and IDTS. Some small single cells are still doubled up. A new regime schedule means that most prisoners should achieve 10 hours out-of-cell a day. There is good resettlement and pre-release work.


Featherstone was built in 1976 on land, originally owned by the Ministry of Defence, and occupies part of the same land complex as HMYOI Brinsford. House blocks 5, 6 and 7 were added later.


  • House block 1 Normal location
  • House block 2 Normal location
  • House block 3 Normal location
  • House block 4 Normal location
  • House block 5 Induction
  • House block 6 Enhanced
  • House block 7 Healthy lifestyle unit 

Reception criteria

All prisoners must be Category C Fit 1A and will be required to work as directed by the Labour Board.


  • Hobbies kits
  • In-cell power
  • Own bedding
  • Own clothes (House Units 6 & 7)
  • PlayStation (not Basic IEP)
  • Television (£1 per week - 50p in double cell: Not available for Basic IEP)
  • Toasters are available on all houseblocks

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Mon: 08:10 and 13:40
Tue: 08:10 and 13:40
Wed: 08:10 and 13:40
Thu: 08:10 and 13:40
Fri: 08:10 and 13:40
Sat: 08:35 and 13:40
Sun: 08:35 and 13:40


Mon: 17:50 -19:40
Tue: 17:50 -19:40
Wed: 17:50 -19:40
Thu: 17:50 -19:40
Fri: 13:40
Sat: 08:35 - 12:00 & 13:40 - 17:15
Sun: 08:35 - 12:00 & 13:40 - 17:15

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Sports available include;

  • Badminton
  • Basketball
  • Circuit Training
  • Indoor Bowls
  • Light Circuit Training
  • Over 40s
  • Over 50s
  • Remedial
  • Soccer
  • Soft Tennis
  • Sports Field
  • Volleyball
  • Weight Loss Programme
  • Weight Training

The Gym run the following courses;

  • Badminton - development / Table Official Award
  • Basketball – development – Level 1 Coaching Award
  • BICS Level 1 – integrated into courses
  • BWLA Leaders Award
  • CSLA – Volleyball Leaders Award
  • Exercise on Referral Programme – links with Healthcare
  • FA Safeguarding Children Course
  • FOCUS Gym Instructors course L2
  • Health Trainers Award
  • Introduction to PE tackling drug rehab through PE - CARAT team at HMP Featherstone.
  • Key Skills – integrated into courses.
  • Manual Handling
  • Rugby – development and coaching
  • St Johns First Aid at work
  • Team Building Work – integrated into ETS/ CALM /PASRO

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Weekdays - daytime, 4 evenings and Saturday morning.

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Every prison has a Chaplaincy department managed by a Co-ordinating Chaplain and supported by admin staff, other Chaplains and ‘Sessional Chaplains’ (faith leaders who visit for specific services or sessions). The Chaplaincy is considered an important part of the prison structure. When a prisoner arrives at a prison they are usually seen by a Chaplain within 24 hours and are invited to register as a specific religion (if they haven’t already done so) and can change their declared religion at any time.

The Chaplaincy does far more than just pastoral care; they often are able to lend radios, musical instruments and typewriters; they may take part in Sentence Planning and are available as a ‘listening ear’ and are able, sometimes, to help with domestic problems. Most Chaplaincies run various courses and activities which may or may not have a religious theme. Every prisoner has the right to follow their religious practices and attend Chapel for services pertaining to their declared faith (even when segregated).

The Chaplaincy are able to organise faith activities for all main religions (as recognised by the Prison Service; this does not, at present include Rastafarian as a specific religion) and contact faith representatives to visit individual or groups of prisoners for the purpose of religious activities. The chaplaincy can also intercede on matters of religious dress, diet and artefacts. A full list of permitted artefacts can be found in the Glossary Section under Religious Artefacts.

You can contact the Chaplaincy by letter or by telephoning the main prison number and asking to speak to the Chaplaincy. The Chaplaincy works as part of the prison and cannot, therefore, guarantee confidentiality (they can explain this to you in detail). Prisoners can contact the Chaplaincy in person or by Application.

Chaplaincy Statement of Purpose (HMPS)
The Chaplaincy is committed to serving the needs of prisoners, staff and religious traditions by engaging all human experience. We will work collaboratively, respecting the integrity of each tradition and discipline. We believe that faith and the search for meaning directs and inspires life, and are committed to providing sacred spaces and dedicated teams to deepen and enrich human experience. We contribute to the care of prisoners to enable them to lead law-abiding and useful lives in custody and after release.

The Co-ordinating Chaplain at Featherstone is: Abdus Usama

There are full-time Anglican and Muslim Chaplains plus a visiting Catholic Chaplain.

There are facilities for all other faiths.

The Chaplaincy run a number of courses including;

  • Bible Study
  • Listener Scheme Training
  • Muslim Study Group

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Visiting Specialists

  • CPN: 4 Sessions a week (work with InReach)
  • Dentist: Weekly
  • InReach: 4 Sessions a week (work with CP)
  • Optician: Monthly
  • Podiatry: Monthly
  • Stop Smoking: Weekly

NHS Healthcare Information for Featherstone

Prison Healthcare Manager: Teresa Gaskell
Tel: 01902 703000

PCT: South Staffordshire Primary Care Trust
West Midlands Strategic Health Authority

Patient Advice and Liaison Service (PALS)
PALS is there to help when you need advice, or wish to make a complaint. As a patient, relative or carer PALS provide confidential advice and support, helping you to sort out any concerns that you may have about any aspect of your NHS care.

The service aims to:
• advise and support patients, their families and carers
• provide information on NHS services
• listen to your concerns, suggestions or queries
• help sort out problems quickly on your behalf

PALS acts independently when handling patient and family concerns, liaising with staff, managers and where appropriate, relevant organisations to negotiate prompt solutions. If necessary they can also refer patients and families to specific local or national-based support agencies.

Contact Information

Tel: 01543 465106 or 01543 412929
Email: PALS@southstaffspct.nhs.uk

There is also a Dental Helpline for ALL NHS dental enquiries: 01702 226668

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The Manchester College
The Manchester College, Offender Learning Directorate, Fielden Compus, Burlow Manor Road M1 3HB
Tel: 0800 068 8585

Career Information & Advice Services (CIAS)
JHP Group Ltd
Sutherland House, Matlock Road, Foleshill, Coventry, West Midlands CV1 4JQ
Tel: 024 7666 7891

Courses include;

  • Award in Effective Thinking Levels 1-2
  • Award in Food Safety – Level 2
  • Award in Mentoring Level 2
  • Award in Personal Money Management – Level 1
  • Award in Retail Knowledge Level 1
  • Award in Supported Learning – Level 3
  • Award in Understanding Business Enterprise – Levels 1 -2
  • British Institute of Cleaning Science Certificate – Level 1
  • BTEC Level 2 Music
  • BTEC Levels 1,2 & 3 Art and Design
  • Certificate in Employability Level 1
  • Cycle Maintenance Level 2
  • Diploma in Barbering Level 2
  • Entry Level 3 Award in ICT
  • ESOL Entry Level – Level 2
  • Functional Skills in English Entry Level 1 – Level 2
  • Functional Skills in Mathematics Entry Level 1 – Level 2
  • Hard Landscaping Level 1
  • Parent- craft Entry Level – Level 2

Distance Learning Courses – Any area / Prisoners work in their cells.
To gain access to these courses they must have approximately four/six months left on their sentence and complete a referral form or be referred to the Resettlement Manager.



OFSTED inspect education establishments from schools to colleges to prisons. They inspect education facilities within prisons and have inspected Featherstone.


To read their latest report click here

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Prison Workshops

Contract Services
Single Portion Packing

Employment includes;

  • Bricklaying
  • Construction Training
  • Contract Workshops
  • Engineering
  • Engineering
  • Enterprise Workshop
  • Gardening
  • Industrial Cleaning
  • Kitchen (with catering qualifications on offer)
  • Laundry (CES)
  • Light Manufacturing
  • Main Stores/Textile Stores
  • Motor Mechanics
  • Paint Spraying
  • Painting & Decorating
  • Plastering
  • Recycling
  • Textiles production
  • Tiling
  • Welding
  • Woodwork

The following accredited vocational qualifications are available;

  • Barber Shop / Training Salon
  • Barbering L2 - Stoke College
  • BICS L1 / L2 – HMP Featherstone
  • C V Preparation - Support from Library Staff
  • City & Guilds awards in the following:
  • Cleaning and Support Services Level 1 – Dudley College
  • Clothing Exchange Stores [CES]
  • Construction Award –Tiling – Stoke College
  • Construction Courses
  • Construction Diploma Level 1 Bricklaying – Stoke College
  • Construction Diploma Level 1 Plastering – Stoke College
  • Customer Services L1 / L2 – Dudley College
  • Customer Services L1 / L2 – Dudley College
  • Customer Services L1 /L2 – Stoke College
  • Customer Services Level 1 – Dudley College
  • Desk Top Publishing
  • Distance Learning - Support from Library Staff
  • Engineering Workshop
  • Enterprise Workshop [ Textiles ]
  • Exams on Demand
  • Food Preparation and Cooking L1 / L2 – Stoke College
  • Fork Lift Truck
  • Health Care
  • Hospitality L1 – Stoke College
  • I.T.Q. L 1 / L2 – Stoke College
  • Industrial Cleaning
  • Infection Control L2 – Mathew Bolton College
  • Infection Control L2 – Mathew Bolton College
  • Infection Control L2 – Mathew Bolton College
  • Infection Control L2 – Mathew Bolton College
  • Infection Control L2 – Mathew Bolton College
  • Infection Control L2 – Mathew Bolton College
  • Infection Control L2 – Mathew Bolton College
  • Infection Control L2 – Mathew Bolton College
  • Key Skills Communication L1 / L2 – Stoke College
  • Kitchens / Food Service (All Houses)
  • Laundry and Dry Cleaning L2 – Stoke College
  • Library / Toe by Toe
  • NOCN Painting and Decorating – L 1 – Stoke College
  • NOCN Woodwork – L1 – Stoke College
  • NVQ Cleaning Support Services L1 /L2 – Dudley College
  • NVQ Level 2 - Waste Management – QSP Training [ Shrewsbury College]
  • NVQ Level 2 Team Leaders Award – Training Partnership
  • Orderlies – All areas
  • Packaging L2 – Training Partnership
  • Packaging L2 – Training Partnership
  • Performing Engineering Operations. L1 / L2 – Dudley College
  • Performing Manufacturing Operations. L1 / L2 – Dudley College
  • Performing Manufacturing Operations. L1 / L2 – Stoke College
  • Performing Manufacturing Operations. L1 / L2 – Stoke College
  • Recycling
  • RTITB Reach and Counterbalance - HMP Featherstone. Engineering Dept.
  • Stores [ Main Stores, Textile Stores]
  • Storybook Dads
  • Theory Driving Test
  • Toe By Toe – 1 to 1 Reading Support
  • VRQ Retail Level 1 – Training Partnership
  • Warehouse & Distribution L2 – Stoke College
  • Warehouse and Distribution L1 / L2/ L3 – Stoke College

AI – Assessor AwardsAvailable from both Stoke College and Dudley College providers


Learning aims recorded for Skills Funding Agency OLASS
Adult Literacy
Adult Numeracy
Certificate for IT Users (CLAiT Plus)
Certificate for IT Users (New CLAiT)
Diploma for IT Users (CLAiT Plus)
Diploma for IT Users (New CLAiT)
IT User Skills (ITQ) (QCF)
Key Skills in Communication - level 1
Key Skills in Communication - level 2
NQF - Level 1, Arts, Media and Publishing (SSA 9), PW C
NQF - Level 1, Information and Communication Technology (SSA 6), PW A
NVQ in Food Processing and Cooking
Practical skills/crafts, Preparation for Life and Work (SSA 14)
QCF provision - Entry Level, Information and Communication Technology (SSA 6), PW A
QCF provision - Level 1, Information and Communication Technology (SSA 6), PW B
QCF provision - Level 1, Preparation for Life and Work (SSA 14), PW A
QCF provision - Level 2, Business, Administration and Law (SSA 15), PW A
QCF provision - Level 2, Preparation for Life and Work (SSA 14), PW A
Self Employment and Enterprise (QCF)
Unitisation (approved external qualification) Entry Level, Preparation for Life and Work (SSA 14) - ESOL


Current Wages


Employed: £2.50 - £16.00
Education: £7.40, £10.10 or £12.80 depending on IEP
Retired: £5.50
Long term sick: £6.50


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  • Alcohol Awareness [Psychology & Programmes]
  • Anger Management [Psychology & Programmes]
  • CALM [Offending Behaviour Team]
  • Cognitive Skills Booster Programme [Area Psychology Team]
  • Coping Skills programme [ Offender Behaviour Team]
  • Drug Awareness/ Communicable Diseases [CARAT Team]
  • ETS Enhanced Thinking Skills [Offender Behaviour Team]
  • GEESE Re-connect [Psychology & Programmes]
  • PASRO [Offending Behaviour Team]
  • Relapse Prevention [CARAT Team]
  • TRIP - The Relationship Improvement Programme for prisoners who have relationship needs.

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Resettlement Clinic – Last Thursday in every month.

Monthly resettlement clinic takes place whereby all prisoner due for release in the forthcoming months can attend a “job fare” type event to discuss all there resettlement needs under one roof.

  • Citizens Advice Bureau: Debt Adviser (weekly)
  • Employment education/welfare adviser
  • Family Liaison Officer
  • Housing & Resettlement Advice Centre with peer support
  • Housing specialist adviser from D-Paul.UK


Job Club – A full day of activities to help prisoners prepare for release - every Wednesday.

Job point – job search faculty – for current job vacancies available in the Library.

Information and Guidance is also available and there is a team working in the prison that can prisoners who are undecided about what training to do.
Accommodation, resettlement and access to Citizen Advice Bureau is available. Referrals to Ms. Sonia Petford.

IAG offered and beginning, mid and end of time at Featherstone and advice on continuing studies or gaining employment offered by trained advisors.
Joint initiative under reconstruction project with local businesses, housing, mentoring and training scheme to assist prisoners returning to the construction industry.

Enhanced family visits days offered every 6 weeks for prisoner who have undertaking parenting craft courses. Offered in conjunction with family support services. Homework club in place for Dads to help their children with homework that they may have been set.


Family Days Available


Guardian Has To Stay


Own Children




Age Limits

Birth to 18 yrs

No of Visitors Permitted

1 adult, no limit on children

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Ministry of Justice Performance Rating for this prison: 3
This is on a scale from 1 (serious concerns) to 4 (Exceptional) and is worked out by the Ministry of Justice taking into account 34 criteria such as overcrowding, purposeful activities etc. A score of 3 is considered a good performance. Published quarterly.

Average weekly hours of Purposeful Activity: 27.3 (2010)
This figure is supplied by each prison to the Prison Service. Actual hours are usually dependent on activities etc. and should be taken as the maximum time either in workshops or education over a whole week.
Both of these figures are published retrospectively by the MoJ and HMPS and may have changed since the figures were published but they give a simple comparison between prisons.


Annual Budget: £13,700,000 (2011-12)*
Approx cost per prisoner place (2010): £33,796
*The annual budget allocated to the governor covers all major costs of running the prison but excludes most costs related to education and healthcare.

Parliamentary Information
CONSTITUENCY: Staffordshire South
MEMBER OF PARLIAMENT: Gavin Williamson (Conservative)

Prisoners may write to either their ‘Home MP’ or the MP in whose constituency their current prison lies.
The address to write to is:
House of Commons, London SW1A 0AA



Most prisons now have PIN phones. Your relative or friend usually needs to apply to have your name and number on his/her telephone account. You will usually receive a call from the prison to check who you are and to ensure you are happy for them to call you. Prisoners cannot receive telephone calls.

There is no restriction on who prisoners can call except in the case of calls to journalists intended to be broadcast. In some cases child protection measures may mean extra checks on who they call.

Prisoners can normally make calls only during ‘association’ periods. Some prisons limit the length of time a call can last to avoid queues and people being disappointed. Prisoners’ telephone calls are very expensive; calls to landlines now cost 10p per minute and 37.5 p to mobiles (compared to 2p in a public phone box). In most prisons the phone calls can be listened to and/or recorded.

If a prisoner is newly convicted or transferred they should be offered an immediate ‘Reception’ phone call to tell you where they are. It may take a few days for numbers to be transferred or added.

When you write to a prisoner you must include your full name and address. In most prisons the letters are searched and can be read before being given to the prisoner.

You can write about anything but letters must not be obscene, name ‘victims’, or be a threat to discipline or security. Do not enclose any items with letters. Make sure you put sufficient postage to cover the costs (anything bigger than A5 counts as ‘large’). Prisoners can normally receive a ‘reasonable’ number of letters per week.

If you send greetings cards these should be of reasonable size and not padded or pouched. Do not send musical cards. If you are sending more than one card put them all inside one outer envelope, this saves postage. Remember to include your full details (you could put your details on a ‘Post-It’ note stuck to the card or include a letter which has your details).

Always put the prisoner’s full name and prison number. If the person has been moved their mail will be forwarded.

On conviction or transfer a prisoner should be given a ‘Reception’ letter to write to tell you where they are.

Prisoners are given a free letter each week to post out, they can send more, but at their own expense. Some prisons allow you to send in stamps.

You can usually send in photographs but in some prisons these must not include any image of the prisoner. Child protection measures may mean that some prisoners may not receive pictures of children, unless they are their own and were not ‘victims’. If you send pictures of children include an explanatory note identifying who the children are and their relationship to the prisoner.

It is not a good idea to send cash, this can get ‘lost’ in the prison. Prisons prefer postal orders, but you could send a cheque. Make these payable to ‘H M Prison Service’, write your name on the back and also the prisoner’s full name and prison number. Any money sent which is deemed to be ‘anonymous’ can be stopped.
Money you send is paid into the prisoner’s ‘Private Cash’ account and they get access to a certain amount (depending upon IEP) each week [currently £15.50 for Standard prisoners].

For full information about visits please refer to our ‘Visit Info’ section for this prison. Visits are very important to prisoners. At most prisons you may not give any item to the prisoner. Any items you wish to give them must usually be posted to the prison, and often after the prisoner has placed an ‘application’ for authorisation to have it sent in. The items which can be posted in are very limited. Check with the prisoner first and wait until they confirm that you can post it.

If there is a serious emergency - close family serious illness, death, or other reason you need to inform the prisoner immediately, you should telephone the main prison number and explain the problem to the operator who will transfer you to the appropriate person. If you are unhappy about their response redial and ask to speak to the Chaplaincy. Prison staff will not pass on general messages but only critical and very urgent messages. You should provide full details of the prisoner including their number.

Support and Advice
There are many very good charities and agencies who offer support and advice to people with family or friends in prison. We have a special section ‘Help/Support’ which has details and contact information for many of these. Do not hesitate or feel shy about calling any of these; they are there to offer support and advice.

This service operates at this prison. Email a Prisoner enables you to send messages to prisoners, in the UK and Irish prisons that operate the service, from any computer, without any of the hassles of writing and posting a letter, and it costs less than a second class stamp!

Your message is delivered to the prison within seconds so that it can be delivered to the prisoner by the prison staff in the next delivery.

It is free to sign up to Email a Prisoner and only takes a few seconds - all you need is an email address (EMaP can help you if you don't have an email address).

Once a member you will be able to send a message to any prisoner in the UK or Ireland, provided you know their prisoner number, from just 25 pence per message.

Click Here for link to Email a Prisoner website


Story Book Dads/Mums
Story Book Dads/Mums operates at this prison.
The imprisoned parent records a story and a message which is then edited and enhanced using digital audio software and editors remove mistakes and add sound effects and music. Finally a CD is made, a personalised cover created, and the finished disc sent to the child. The whole service is free.

Click Here for more information

Monitoring and Inspection
Prisons Inspectorate
Her Majesty’s Inspectorate of Prisons (HMIP) regularly inspects prisons and produces a report of their inspection with recommendations for improvements.
Click Here  to download a guide to inspections
Click Here  to visit our Library Section where you can download the latest inspection reports for all prisons
Independent Monitoring Board
Each prison has an Independent Monitoring Board made up of local people who visit the prison regularly to check on the treatment of prisoners. They produce an Annual Report.
Click Here  to visit our Library Section where you can download current and earlier IMB annual reports
Click Here  to download the IMB’s information leaflet; explaining who they are and what they do.
OFSTED, who check on teaching standards in schools also visit prisons and publish a report of their findings.
Click Here  to visit our Library Section where you can download OFSTED reports for all prisons
Monitoring & Inspection
Our on-line Library has a special section containing information, reports and publications about the monitoring of prisons and related services.
Click Here  to visit the ‘Monitoring and Inspection’ section of our on-line Library
Information in this section has been kindly provided by the individual prison and the Ministry of Justice. This is supplemented with information from various government websites, Inspectorates and IMB reports and specialist departments within the Prison Service, government, and regional assemblies/parliaments.
Some of the data is published retrospectively: IMBs/Visiting Committees publish their reports up to 6 months after the end of the reporting period and at different times throughout the year, HMCIP publish their reports up to 6 months after the inspection. Population and performance figures are the latest published but can be considerably out of date.
Please Note: Information is constantly changing: The information on our website is regularly checked but if you have additional information, or if you believe that any of our information is incorrect or any links appear to fail please click on ‘Contact’, below.
Before acting upon any information you are advised to contact the prison directly to ensure there have been no recent changes.

Last Update: June 2013


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December 2014 Headlines
> Treat Prisoners as Human Beings, Not Criminals
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> Tell us why you did it?... You must be joking I didnít do it
> Care Act - what does it mean for prisoners
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> Month by Month - December 2014
> The 2014 Longford Trust Awards
> Is it all in the mind
> Time
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> Take your first Steps to Success in 2015
> Spotlight Police and Crime Commissioners
> From over the wall
> Over-tariff IPPs: an appeal for your stories
> Paperwork is the key
> Adjudication - donít let those days count against you
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