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HMP LOWDHAM GRANGE Prison Regime Info


Address

Old Epperstone Road Lowdham Nottingham NG14 7DA image of HMP LOWDHAM GRANGE prison

Phone No.

0115 966 9200

Governor / Director

Director: Patricia Mitchell

Category

Male Cat. B

Region

East Midlands

Operational Capacity

888

Cell Occupancy

Multiple

Listener Scheme

Yes

First Night Centre

Yes

IMB

Chair: Geoffrey Parkinson
Vice Chair: Christopher Archer

Visitor Info Page

HMP LOWDHAM GRANGE Visitor Info
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HMP Lowdham Grange is a long-term category B establishment for adult male prisoners.

 

HMP Lowdham Grange opened in 1998 and is operated and managed by Serco Ltd.

Accommodation

There are three houseblocks, two of which consist of four wings each, and the other two wings. The residential units have two tiers, with between 62 and 81 cells on each spur. E wing has an operational capacity of 81 and is the prison’s first night and induction centre. Prisoners are initially located in double cells, subject to a cell-sharing risk assessment, before being allocated a single cell on a rota basis. Houseblock 3 contains two cells that can accommodate disabled prisoners, with wheelchair access; as well as four observation cells for vulnerable prisoners.

Reception criteria

  • Category B. Determinate sentence of at least 4 years with at least 12 months left to serve.
  • Indeterminate sentence prisoners (IPP's)
  • Labour grade 1 and 2 (no in-patient health care facilities).

Facilities

  • Fridge - Freezer
  • Hobbies kits
  • In-cell power
  • Own bedding
  • Own clothes (all)
  • Playstation
  • Television (£1 per week)

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UNLOCKING TIMES


Mon: 07:15 - 13:00, 13:15 - 17:45 & 18:15 - 20:00
Tue: 07:15 - 13:00, 13:15 - 17:45 & 18:15 - 20:00
Wed: 07:15 - 13:00, 13:15 - 17:45 & 18:15 - 20:00
Thu: 07:15 - 13:00, 13:15 - 17:45 & 18:15 - 20:00
Fri: 07:15 - 13:00, 13:15 - 17:45 & 18:15 - 20:00
Sat: 08:15 - 17:45
Sun: 08:15 - 17:45
 


ASSOCIATION


Mon: 18:15 - 20:00
Tue: 18:15 - 20:00
Wed: 18:15 - 20:00
Thu: 18:15 - 20:00
Fri: 18:15 - 20:00
Sat: 08:15 - 17:45
Sun: 08:15 - 17:45
 


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HEALTH & SPORTS


Sports available include;

  • Badminton
  • Basketball
  • Circuit Training
  • Hockey
  • Light Circuit Training
  • Over 40s
  • Remedial
  • Soccer
  • Soft Tennis
  • Sports Field
  • Volleyball
  • Weight Loss Programme
  • Weight Training

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LIBRARY


Monday to Friday during regime day.


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FAITH


Every prison has a Chaplaincy department managed by a Co-ordinating Chaplain and supported by admin staff, other Chaplains and ‘Sessional Chaplains’ (faith leaders who visit for specific services or sessions). The Chaplaincy is considered an important part of the prison structure. When a prisoner arrives at a prison they are usually seen by a Chaplain within 24 hours and are invited to register as a specific religion (if they haven’t already done so) and can change their declared religion at any time.

The Chaplaincy does far more than just pastoral care; they often are able to lend radios, musical instruments and typewriters; they may take part in Sentence Planning and are available as a ‘listening ear’ and are able, sometimes, to help with domestic problems. Most Chaplaincies run various courses and activities which may or may not have a religious theme. Every prisoner has the right to follow their religious practices and attend Chapel for services pertaining to their declared faith (even when segregated).

The Chaplaincy are able to organise faith activities for all main religions (as recognised by the Prison Service; this does not, at present include Rastafarian as a specific religion) and contact faith representatives to visit individual or groups of prisoners for the purpose of religious activities. The chaplaincy can also intercede on matters of religious dress, diet and artefacts. A full list of permitted artefacts can be found in the Glossary Section under Religious Artefacts.

You can contact the Chaplaincy by letter or by telephoning the main prison number and asking to speak to the Chaplaincy. The Chaplaincy works as part of the prison and cannot, therefore, guarantee confidentiality (they can explain this to you in detail). Prisoners can contact the Chaplaincy in person or by Application.

Chaplaincy Statement of Purpose (HMPS)
The Chaplaincy is committed to serving the needs of prisoners, staff and religious traditions by engaging all human experience. We will work collaboratively, respecting the integrity of each tradition and discipline. We believe that faith and the search for meaning directs and inspires life, and are committed to providing sacred spaces and dedicated teams to deepen and enrich human experience. We contribute to the care of prisoners to enable them to lead law-abiding and useful lives in custody and after release.

The Co-ordinating Chaplain at Lowdham Grange is: Chris Knight

Full time Anglican, Catholic and Muslim Chaplains.

The prison has multi-faith centres where there are facilities for all faiths.


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HEALTHCARE


Prison Healthcare is now commissioned by NHS England:
NHS England, PO Box 16738, Redditch B97 9PT
Tel: 0300 311 22 33
Link: How to make a complaint:
Complaints about Healthcare should be made first through the formal internal complaints system
 
There are seven Commissioning Trusts for ‘Offender Health’
East Midlands
East of England
Kent & Medway
Lancashire
London
North East
South West
Thames Valley
Yorkshire & Humber
 
Healthcare at this prison is commissioned by:
East Midlands Health & Justice Commissioning
(hosted by Derbyshire & Nottinghamshire Area Team)
Primary care Provider:
Serco Health
Serco Group plc, Serco House, 16 Bartley Wood Business Park, Bartley Way, Hook, Hampshire RG27 9UY
Tel: 01256 745 900
Fax: 01256 744 111
http://www.serco.com/
Provider of Physical Health Care
Serco Health
Provider of Mental Health Care
Serco Health - Primary Mental Health
Nottinghamshire Healthcare NHS Trust - Secondary Mental Health
Nottinghamshire Healthcare NHS Trust, Duncan Macmillan House, Porchester Road, Nottingham  NG3 6AA
Tel; 0115 969 1300


 


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EDUCATION


Classes available include;

  • Art
  • Basic Education
  • Clait
  • Computer Studies
  • Cookery
  • Crafts
  • Creative Writing
  • English
  • Key Skills
  • Language
  • Life and Social Skills
  • Literacy
  • Maths
  • Music
  • Numeracy
  • Open University

 


OFSTED INSPECTION

OFSTED inspect education establishments from schools to colleges to prisons. They inspect education facilities within prisons and have inspected Lowdham Grange.

OFSTED NUMBER: 52309
To read their latest report click here


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VOCATIONAL TRAINING


Employment and workshops include;

  • Bricklaying
  • Catering
  • Electrics
  • Gardening
  • Horticulture
  • Industrial Cleaning
  • Painting and Decorating
  • Plumbing
  • Sports Studies

 


Current Wages

Employed: 30p - £2.00 per session (depending upon Job and IEP)
Education: £1.40 per session
Retired: £7.20
Long term sick: £5.00
 


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OFFENCE FOCUSED COURSES


  • CALM - Controlling Anger and Learning to Manage it
  • TSP (Thinking Skills Programme)

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RESETTLEMENT


Lowdham Grange is a Training prison with low numbers of releases so there is no great emphasis on resettlement.


FAMILY DAYS

Family Days Available

Yes

Guardian Has To Stay

Yes

Own Children

Yes

Grandchildren

Yes

Age Limits

No limits

No of Visitors Permitted

No Limit

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ADDITIONAL INFORMATION


PRISON PERFORMANCE
Ministry of Justice Performance Rating for this prison: 4
This is on a scale from 1 (serious concerns) to 4 (Exceptional) and is worked out by the Ministry of Justice taking into account 34 criteria such as overcrowding, purposeful activities etc. A score of 3 is considered a good performance. Published quarterly.

Average weekly hours of Purposeful Activity: 28.8 (2010)
This figure is supplied by each prison to the Prison Service. Actual hours are usually dependent on activities etc. and should be taken as the maximum time either in workshops or education over a whole week.
Both of these figures are published retrospectively by the MoJ and HMPS and may have changed since the figures were published but they give a simple comparison between prisons.
 


Parliamentary Information
CONSTITUENCY: Newark
MEMBER OF PARLIAMENT: Patrick Mercer (Conservative)

Prisoners may write to either their ‘Home MP’ or the MP in whose constituency their current prison lies.
The address to write to is:
House of Commons, London SW1A 0AA

 


PRISON BUDGET
This prison is managed by a private company who will not provided details of prison budgets as these are classified as ‘commercially sensitive’.
 


COMMUNICATIONS

Telephones
Most prisons now have PIN phones. Your relative or friend usually needs to apply to have your name and number on his/her telephone account. You will usually receive a call from the prison to check who you are and to ensure you are happy for them to call you. Prisoners cannot receive telephone calls.

There is no restriction on who prisoners can call except in the case of calls to journalists intended to be broadcast. In some cases child protection measures may mean extra checks on who they call.

Prisoners can normally make calls only during ‘association’ periods. Some prisons limit the length of time a call can last to avoid queues and people being disappointed. Prisoners’ telephone calls are very expensive; calls to landlines now cost 10p per minute and 37.5 p to mobiles (compared to 2p in a public phone box). In most prisons the phone calls can be listened to and/or recorded.

If a prisoner is newly convicted or transferred they should be offered an immediate ‘Reception’ phone call to tell you where they are. It may take a few days for numbers to be transferred or added.

Letters
When you write to a prisoner you must include your full name and address. In most prisons the letters are searched and can be read before being given to the prisoner.

You can write about anything but letters must not be obscene, name ‘victims’, or be a threat to discipline or security. Do not enclose any items with letters. Make sure you put sufficient postage to cover the costs (anything bigger than A5 counts as ‘large’). Prisoners can normally receive a ‘reasonable’ number of letters per week.

If you send greetings cards these should be of reasonable size and not padded or pouched. Do not send musical cards. If you are sending more than one card put them all inside one outer envelope, this saves postage. Remember to include your full details (you could put your details on a ‘Post-It’ note stuck to the card or include a letter which has your details).

Always put the prisoner’s full name and prison number. If the person has been moved their mail will be forwarded.

On conviction or transfer a prisoner should be given a ‘Reception’ letter to write to tell you where they are.

Prisoners are given a free letter each week to post out, they can send more, but at their own expense. Some prisons allow you to send in stamps.

Photographs
You can usually send in photographs but in some prisons these must not include any image of the prisoner. Child protection measures may mean that some prisoners may not receive pictures of children, unless they are their own and were not ‘victims’. If you send pictures of children include an explanatory note identifying who the children are and their relationship to the prisoner.

Money
It is not a good idea to send cash, this can get ‘lost’ in the prison. Prisons prefer Postal Orders, but you could send a cheque. Enclose a letter detailing who the PO/Cheuqe is for and who it is from.

  • Postal Orders; Make these payable to the prisoner's full name and number: Write your own name and address on the reverse.
  • Cheques: Make these payable to 'Serco Ltd'; and write the prisoner's full name and number on the reverse, plus your name and address.

Money you send is paid into the prisoner’s ‘Private Cash’ account and they get access to a certain amount (depending upon IEP) each week [currently £15.50 for Standard prisoners]. Include your full detail in an accompanying letter or note. It takes about a week for the money to be credited to the prisoner.

Visits
For full information about visits please refer to our ‘Visit Info’ section for this prison. Visits are very important to prisoners. At most prisons you may not give any item to the prisoner. Any items you wish to give them must usually be posted to the prison, and often after the prisoner has placed an ‘application’ for authorisation to have it sent in. The items which can be posted in are very limited. Check with the prisoner first and wait until they confirm that you can post it.

Emergencies
If there is a serious emergency - close family serious illness, death, or other reason you need to inform the prisoner immediately, you should telephone the main prison number and explain the problem to the operator who will transfer you to the appropriate person. If you are unhappy about their response redial and ask to speak to the Chaplaincy. Prison staff will not pass on general messages but only critical and very urgent messages. You should provide full details of the prisoner including their number.

Support and Advice
There are many very good charities and agencies who offer support and advice to people with family or friends in prison. We have a special section ‘Help/Support’ which has details and contact information for many of these. Do not hesitate or feel shy about calling any of these; they are there to offer support and advice.

EMAIL A PRISONER
This service operates at this prison. Email a Prisoner enables you to send messages to prisoners, in the UK and Irish prisons that operate the service, from any computer, without any of the hassles of writing and posting a letter, and it costs less than a second class stamp!

Your message is delivered to the prison within seconds so that it can be delivered to the prisoner by the prison staff in the next delivery.

It is free to sign up to Email a Prisoner and only takes a few seconds - all you need is an email address (EMaP can help you if you don't have an email address).

Once a member you will be able to send a message to any prisoner in the UK or Ireland, provided you know their prisoner number, from just 25 pence per message.

Click Here for link to Email a Prisoner website

 

Story Book Dads/Mums
Story Book Dads/Mums operates at this prison.
The imprisoned parent records a story and a message which is then edited and enhanced using digital audio software and editors remove mistakes and add sound effects and music. Finally a CD is made, a personalised cover created, and the finished disc sent to the child. The whole service is free.


Click Here
for more information
 


Her Majesty's Inspectorate of Prisons (HMIP)

Her Majesty's Inspectorate of Prisons for England and Wales (HMI Prisons) is an independent inspectorate which reports on conditions for, and treatment of, those in prisons, young offender institutions and immigration detention facilities. They provide independent scrutiny of the conditions for and treatment of prisoners and other detainees, promoting the concept of 'healthy prisons' in which staff work effectively to support prisoners and detainees to reduce reoffending or achieve other agreed outcomes.

HM Chief Inspector of Prisons (HMCIP) is appointed from outside the Prison Service, for a term of five years. The Chief Inspector reports to Ministers on the treatment of prisoners and conditions in prisons in England and Wales.

The Inspectorate’s programme of inspection is based on a mixture of chronology and risk assessment. Full inspections run on a five or three year cycle; all unannounced follow-up inspections run on a risk-assessed basis.

Full inspections
Prison establishments holding adults and young adults are inspected once every five years. Establishments holding juveniles are inspected every three years. This type of inspection lasts for at least one week. The Inspectorate collects information from many sources, including the people who work there, the people who are imprisoned or detained there, and visitors or others with an interest in the establishment. Inspection findings are reported back to the establishment’s managers. Reports are published within 16 weeks of inspection. The establishment is then expected to produce an action plan, based on the recommendations made within the report, within a short period following publication.

Full follow-up inspections
Follow-up inspections are unannounced and proportionate to risk. In full follow-up inspections inspectors assess progress made and undertake in-depth analysis of areas of serious concern identified in the previous full inspection, particularly on safety and respect.

Short follow-up inspections
Short follow-up inspections are also unannounced and conducted where the previous full inspection and their intelligence systems suggest that there are comparatively fewer concerns.

Escort inspections
Three escort inspections are conducted every year.

Pre-inspection visit
One month prior to each full announced inspection, an inspector will visit the establishment to plan the inspection and request a range of preliminary information. In addition, researchers will attend to conduct a confidential survey of a representative proportion of the prisoner population. Results from the prisoner survey are provided for inspectors prior to the inspection and constitute an important source of evidence.

The inspection
All inspections are conducted against the Inspectorate's published inspection criteria, 'Expectations'. Expectations' are based on international human rights standards, as well as Prison Service Orders and Standards, and over all issues considered essential to the safe, respectful and purposeful treatment of prisoners in custody and their effective resettlement.
'Expectations' is the document which sets out the detailed criteria HMI Prisons uses to appraise and inspect prisons. These criteria are used to examine every area of prison life, from reception to resettlement, including;

• safer custody
• health services
• good order
• work
• diversity
• resettlement

The concept of a healthy prison is one that was first set out by the World Health Organisation, but it has been developed by this Inspectorate, and is now widely accepted as a definition of what ought to be provided in any custodial environment. It rests upon four key tests:

• safety: prisoners, even the most vulnerable, are held safely
• respect: prisoners are treated with respect for their human dignity
• purposeful activity: prisoners are able, and expected, to engage in activity that is likely to benefit them
• resettlement: prisoners are prepared for release into the community, and helped to reduce the likelihood of reoffending

Post-inspection action
Inspection reports are published within 16 weeks of the inspection. Prior to publication, the Prison Service (or whoever is responsible for the establishment) is invited to correct any factual inaccuracies within the report. The establishment is then expected to produce an action plan, based on the recommendations made in the report, within two months of publication. A progress report on the action plain is produced after a further 12 months.

 

HMCIP REPORT
Last Inspection by HMCIP: 14 – 18 March 2011 - announced inspection
Report Dated: May 2011
Published: July 28th 2011

They said:
“Lowdham Grange is a privately managed category B training prison run by Serco. We have previously commended the prison and it is pleasing to be able to do so again. Indeed, this positive report is all the more creditable because although the prison had expanded significantly since our last visit and had taken a large number of potentially challenging prisoners serving indeterminate sentences for public protection, it was an impressively safe and decent place, with plenty of activity and a sound focus on resettlement.

“ Despite a growing population of serious offenders, prisoners reported feeling safe at Lowdham Grange. Early days were generally well managed and violence reduction arrangements were robust, although there was scope to further improve work with vulnerable prisoners and some mentally ill prisoners spent too long in the segregation unit. Those at risk of self-harm were well cared for – although, tragically, during the week of the inspection the prison suffered what appeared to be its first self-inflicted death in six years. Security was effective and proportionate, use of force had declined and drugs were less of a problem than at many similar jails.

“ Staff prisoner relationships were good, supported by an improving personal officer scheme. Staff appeared more confident and settled, and the level of turnover had fallen significantly. Accommodation was generally excellent, particularly the newest wings, and the prison benefitted from some impressive innovations such as ‘ATMs’, which automated many mundane administrative tasks, giving an appropriate degree of autonomy to prisoners and freeing up staff time.

“ We had some concerns about the fairness of the ‘zero tolerance’ approach to misbehaviour, but outcomes in terms of safety and good order appeared to vindicate the approach. While diversity was generally well managed, work with the large number of foreign nationals and the smaller number of prisoners with disabilities was underdeveloped. The most significant concern, however, was health care which required investment commensurate with the growth in the population.

“ Prisoners spent plenty of time out of cell. There was a sufficient quantity of work and education, but there was scope to improve quality and some waiting lists were too long. Overall, there was too little vocational activity for a training prison, although what there was offered impressive and marketable skills. The library was reasonable and PE provision was very good.

“ Resettlement had improved, although it was still not informed by a comprehensive needs analysis. Sentence planning was satisfactory. Work along the resettlement pathways varied, with little support for accommodation, finance and education, training and employment, but good support for health and family issues. Only basic substance misuse services were available and an intensive accredited programme was badly needed.

“ It is commendable that Lowdham Grange continues to improve, develop and innovate. It has done so despite a significant growth in population and an increase in the numbers of potentially very challenging prisoners. There are, of course, a number of areas where further improvement is required, but overall this inspection found Lowdham Grange to be not only a safe and decent place, but also among the most impressive category B training prisons in the system.”

Nick Hardwick May 2011
HM Chief Inspector of Prisons

Click Here to read the full report


Independent Monitoring Board

By law every prison and immigration removal centre must have an Independent Monitoring Board. IMBs in prisons derive their responsibilities from the Prison Act 1952 (Section 6). Prison Rules dealing with IMBs are numbers; 74 to 80

IMBs were known as ‘Boards of Visitors’ and are still referred to in the legislation under their old titles, although this is likely to change in the near future.

The Independent Monitoring Board for each establishment is made up of independent and unpaid volunteers from the local area. They monitor the day-to-day life in the establishment and ensure that proper standards of care and decency are maintained. Members have unrestricted access to all areas of the prison at all times and can talk to any prisoner they wish, out of sight and hearing of a members of staff. They visit all areas such as; kitchens, workshops, accommodation blocks, recreation areas, healthcare centre and chaplaincy.

If a prisoner or detainee has an issue that they have been unable to resolve through the usual internal channels, they can place a confidential request to see a member of the IMB. Problems might include concerns over lost property, visits from family or friends, special religious or cultural requirements, or even serious allegations such as bullying. In addition, if something serious happens at the prison, for example a riot or a death in custody, IMB members may be called in to attend and observe the way in which it is handled.

IMB members sample food, can attend adjudications and should visit people held in the segregation unit. They must also be kept informed on such issues as the use of restraints.

The IMB meets regularly, usually once per month, and has an elected Chair and Vice Chair. Members work together as a team to raise any matters of concern and to keep an independent eye on the prison.

 

CLICK HERE - to read the latest IMB reports for any prison.
Click on the year and then select the prison.
 

INFORMATION
 
Information in this section has been kindly provided by the individual prison and the Ministry of Justice. This is supplemented with information from various government websites, Inspectorates and IMB reports and specialist departments within the Prison Service, government, and regional assemblies/parliaments.
 
Some of the data is published retrospectively: IMBs/Visiting Committees publish their reports up to 6 months after the end of the reporting period and at different times throughout the year, HMCIP publish their reports up to 6 months after the inspection. Population and performance figures are the latest published but can be considerably out of date.
 
Please Note: Information is constantly changing: The information on our website is regularly checked but if you have additional information, or if you believe that any of our information is incorrect or any links appear to fail please click on ‘Contact’, below.
 
Before acting upon any information you are advised to contact the prison directly to ensure there have been no recent changes.
 

Last Update: January 2014
 



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