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HMP MAIDSTONE Prison Regime Info


36 County Road Maidstone Kent ME14 1UZ image of HMP MAIDSTONE prison

Phone No.

01622 775 300

Governor / Director

Dave Atkinson


Male Cat. C


Kent and Sussex

Operational Capacity


Cell Occupancy

Singles (Doubles on Weald Wing)

Listener Scheme


First Night Centre



Chair: Penelope Spearman
Vice Chair: Alan Probert

Visitor Info Page

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Category C male training prison holding sex offenders and foreign national prisoners.


Maidstone prison is situated on the northern edge of the County Town of Kent. It was completed in 1819 and was constructed from local Kentish ragstone quarried from the site, to a design by architect Daniel Asher Alexander, and was the most advanced model of its time.

HMP Maidstone is a Category ‘C' Training Prison that works in partnership through a multi agency approach to provide a safe, decent and constructive regime that challenges offending behaviour, reduces re-offending and prevents further victims.

Regime activities including workshops, gymnasium, and education are integrated. HMP Maidstone is the Sex Offender Delivery Centre for Kent & Sussex and aims to Create a therapeutic environment that supports, embraces and empowers change with a primary focus on risk reduction and public protection. This Treatment Centre has been developed as part of an integrated approach to regime delivery. Maidstone is also a centre for Category C Foreign National Prisoners (FNP) with more than 18 months left to serve, and provides liaison & forums with the UK Border Agency.

During 2009 the prison’s population changed.

  • Medway and Thanet Houses is a specialist sex offender treatment resource for Kent and Sussex delivering Sex Offender Treatment Programmes (SOTP) and related courses.
  • Kent House houses Foreign National prisoners.
  • Weald House is an Induction House for prisoners new to the prison with an integrated population of Sex Offenders and Foreign Nationals with fully integrated regimes.

Reception criteria

  • Category C Sex Offenders and have at least 6 months left to serve, or Category C Foreign Nationals with a minimum of 18 Months to serve. Must have been off the E List for 1 year and be within Volumetric Control requirements as well as being suitable for Type 2C Healthcare.
  • There is no 24-hour Healthcare Facility at Maidstone. Diabetics, Epileptics and those with any form of Mental illness have to be stable on treatment for the last three months. Wheelchair users to be independent within their own limitations for the needs of daily living.
  • Maidstone will accept a maximum of 25 Category B Sex Offenders who are willing to engage in Offending Behaviour Treatment & have been assessed accordingly prior to transfer. Such offenders will be assessed on an individual basis and will be subject to a security risk assessment. The decision to accept will be made by the Maidstone Head of Security.
  • HMP Maidstone facilitates the Sex Offenders Treatment Programme and accommodates sex offenders. Maidstone is unable to accept prisoners who require VP status as it does not have a VP unit.


  • Full in-cell power
  • Own clothes
  • Own bedding (not Basic - must comply with fire regulations, enhanced may have some bedding handed in)
  • Pets: Budgies only
  • PlayStation or PlayStation2 (Enhanced: no 18 rated games)
  • Television (£1 per week)

Click Here to download Maidstone's Facilities List (Word Document - 1MB)

Before sending anything in from this list please check with the prisoner or prison to make sure it is still valid.

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Mon: 08:10 - 12:10, 13:45 - 17:15 & 18:05 - 19;45
Tue: 08:10 - 12:10, 13:45 - 17:15 & 18:05 - 19;45
Wed: 08:10 - 12:10, 13:45 - 17:15 & 18:05 - 19;45
Thu: 08:10 - 12:10, 13:45 - 17:15 & 18:05 - 19;45
Fri: 08:10 - 12:10 & 13:40 - 17:15
Sat: 08:40 - 12:10 & 13:40 - 17:15
Sun: 08:40 - 12:10 & 13:40 - 17:15


Mon: 18:05 - 19:45
Tue: 18:05 - 19:45
Wed: 18:05 - 19:45
Thu: 18:05 - 19:45
Fri: 13:40 - 19:45
Sat: 08:40 - 11:45 & 13:40 - 17:15
Sun: 08:40 - 11:45 & 13:40 - 17:15


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A purpose built Weights / Fitness room was opened in December 2004, which consists of free weights and fixed weight machines; also a range of Cardio Vascular equipment including cross trainers, treadmills, bikes and rowers. There is a generation 3 Astro-Turf Football Pitch. The gym hall provides circuits & badminton. CSLA & first aid courses are also provided.

Sports available include;

  • Badminton
  • Basketball
  • Circuit Training
  • Hockey
  • Light Circuit Training
  • Over 40s
  • Over 50s
  • Remedial
  • Soccer
  • Soft Tennis
  • Sports field
  • Volleyball
  • Weight Loss programme
  • Weight Training

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Daily and weekday evenings.

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Every prison has a Chaplaincy department managed by a Co-ordinating Chaplain and supported by admin staff, other Chaplains and ‘Sessional Chaplains’ (faith leaders who visit for specific services or sessions). The Chaplaincy is considered an important part of the prison structure. When a prisoner arrives at a prison they are usually seen by a Chaplain within 24 hours and are invited to register as a specific religion (if they haven’t already done so) and can change their declared religion at any time.

The Chaplaincy does far more than just pastoral care; they often are able to lend radios, musical instruments and typewriters; they may take part in Sentence Planning and are available as a ‘listening ear’ and are able, sometimes, to help with domestic problems. Most Chaplaincies run various courses and activities which may or may not have a religious theme. Every prisoner has the right to follow their religious practices and attend Chapel for services pertaining to their declared faith (even when segregated).

The Chaplaincy are able to organise faith activities for all main religions (as recognised by the Prison Service; this does not, at present include Rastafarian as a specific religion) and contact faith representatives to visit individual or groups of prisoners for the purpose of religious activities. The chaplaincy can also intercede on matters of religious dress, diet and artefacts. A full list of permitted artefacts can be found in the Glossary Section under Religious Artefacts.

You can contact the Chaplaincy by letter or by telephoning the main prison number and asking to speak to the Chaplaincy. The Chaplaincy works as part of the prison and cannot, therefore, guarantee confidentiality (they can explain this to you in detail). Prisoners can contact the Chaplaincy in person or by Application.

Chaplaincy Statement of Purpose (HMPS)
The Chaplaincy is committed to serving the needs of prisoners, staff and religious traditions by engaging all human experience. We will work collaboratively, respecting the integrity of each tradition and discipline. We believe that faith and the search for meaning directs and inspires life, and are committed to providing sacred spaces and dedicated teams to deepen and enrich human experience. We contribute to the care of prisoners to enable them to lead law-abiding and useful lives in custody and after release.

The Co-ordinating Chaplain at Maidstone is: Geoffrey Long

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Specialist Clinics

  • Acupuncture
  • CPN
  • Dentist
  • InReach
  • Optician
  • Physio
  • Podiatry
  • Stop Smoking

NHS Healthcare Information for Maidstone

Prison Healthcare Manager: Janet Hambleton
Tel: 01622 775300

PCT: West Kent Primary Care Trust
South East Coast Strategic Health Authority

Patient Advice and Liaison Service (PALS)
PALS is there to help when you need advice, or wish to make a complaint. As a patient, relative or carer PALS provide confidential advice and support, helping you to sort out any concerns that you may have about any aspect of your NHS care.

The service aims to:
• advise and support patients, their families and carers
• provide information on NHS services
• listen to your concerns, suggestions or queries
• help sort out problems quickly on your behalf

PALS acts independently when handling patient and family concerns, liaising with staff, managers and where appropriate, relevant organisations to negotiate prompt solutions. If necessary they can also refer patients and families to specific local or national-based support agencies.

Contact Information

Freephone: 0800-0850-850
Email: customerservices@wkpct.nhs.uk

NHS West Kent
Customer Services
Wharf House
Medway Wharf Road

There is also a Dental Helpline for ALL NHS dental enquiries: 01702 226668

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The Manchester College
The Manchester College, Offender Learning Directorate, Fielden Compus, Burlow Manor Road M1 3HB
Tel: 0800 068 8585

Career Information & Advice Services (CIAS)
Tribal Education Ltd
Head office: 87-91 Newman Street, London W1T 3EY
Tel: 020 7323 7100

Classes available include;

  • Art Crafts
  • Basic Education
  • Basic Skills
  • Computer Studies
  • Creative Writing
  • Drama
  • English
  • Key Skills
  • Languages
  • Life and Social Skills
  • Literacy
  • Maths
  • Numeracy
  • Open University



OFSTED inspect education establishments from schools to colleges to prisons. They inspect education facilities within prisons and have inspected HMP Maidstone.

Inspection judgements
Inspectors use a four-point scale to summarise their judgements about achievement and standards, the quality of provision, and leadership and management, which includes a grade for equality of opportunity.

Key for inspection grades

  • Grade 1 Outstanding;
  • Grade 2 Good;
  • Grade 3 Satisfactory;
  • Grade 4 Inadequate.

Click Here for further information on how inspection judgements are made.

Scope of the inspection
In deciding the scope of the inspection, inspectors take account of the provider’s most recent self-assessment report and development plans, and comments from the local Learning and Skills Council (LSC) or other funding body. Where appropriate, inspectors also consider the previous inspection report , reports from the inspectorates’ monitoring visits, and data on learners and their achievements over the period since the previous inspection.

Last Inspection Date: 02/02/2007


Summary of grades awarded

Achievement and standards and the quality of provision: 3
Employability and vocational training: 3
Equality of opportunity: 2
Leadership and management: 3
Literacy, numeracy and language support: 3

To read their report click here

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Prison Workshops

Contract Services
Printing x3

Employment includes;

  • Bricklaying
  • Gardening
  • Horticulture
  • Industrial Cleaning
  • Laundry
  • Sports Studies

Maidstone Volunteer Bureau have links for prisoners externally regarding employment opportunities, Maidstone Prison is also a member of the local Chamber of Commerce, who can provide self employment advice/ sessions for prisoners on release. Maidstone has an SLA with Coppermill & London Metals to provide prisoners employment on release.

Learning aims recorded for Skills Funding Agency OLASS
Adult Literacy
Adult Numeracy
Basic Construction Skills
Business Enterprise (QCF)
Certificate for IT Users (CLAiT Advanced)
Certificate for IT Users (CLAiT Plus)
Certificate for IT Users (New CLAiT)
Construction Skills Certification Scheme
Customer Service
Diploma for IT Users (CLAiT Plus)
Diploma for IT Users (New CLAiT)
ESOL for Work
ESOL for Work (Entry 3)
ESOL Skills for Life
Financial Literacy
ICT Skills for Life
Key Skills in Application of Number - level 1
Key Skills in Application of Number - level 2
Key Skills in Communication - level 1
Key Skills in Communication - level 2
Key Skills in Communication - level 3
Key Skills in Improving Own Learning and Performance
Key Skills in Information and Communication Technology - Level 1
Key Skills in Information and Communication Technology - Level 2
Key Skills in Problem Solving
Key Skills in Working with Others
Non-externally certificated - Entry Level, Preparation for Life and Work (SSA 14), PW A
NQF - Level 1, Arts, Media and Publishing (SSA 9), PW C
NQF - Level 1, Information and Communication Technology (SSA 6), PW A
NQF - Level 1, Preparation for Life and Work (SSA 14), PW A
NQF - Level 2, Arts, Media and Publishing (SSA 9), PW C
NQF - Level 2, Information and Communication Technology (SSA 6), PW B
NQF - Level 3, Information and Communication Technology (SSA 6), PW B
Practical skills/crafts, Preparation for Life and Work (SSA 14)
QCF provision - Entry Level, Preparation for Life and Work (SSA 14), PW A
QCF provision - Level 1, Agriculture, Horticulture and Animal Care (SSA 3), PW E
QCF provision - Level 1, Construction, Planning and the Built Environment (SSA 5), PW C
QCF provision - Level 1, Health, Public Services and Care (SSA 1), PW A
QCF provision - Level 1, Leisure, Travel and Tourism (SSA 8), PW B
QCF provision - Level 1, Preparation for Life and Work (SSA 14), PW A
QCF provision - Level 2, Preparation for Life and Work (SSA 14), PW A
Understanding Business Enterprise Activities (QCF)

Vocational study not leading to a recognised qualification, Preparation for Life and Work (SSA 14)


Current Wages


Employed: £0.50 - £1.15 per session (maximum 9 sessions)
Education: £1.00 per session
Retired: £0.75 per day
Long term sick: £0.75 per day

Click Here to download Maidstone's Prisoners' Pay Policy 2010

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This Accredited Offending behaviour Programme consists of 20 sessions. Although it doesn't directly address offending, however, it does attempt to develop skills which will enable prisoners to think and behave in a pro-social manner inside prison and upon release. The programme employs methods such as role-play, debates and games to develop individuals' social skills, problem solving strategies, perspective taking and addressing impulsivity.


There are currently three types of SOTP programme run at Maidstone. We aim to run the extended programme from 2010 onwards.

The Core Programme – This is for Medium to High-risk sexual offenders. It consists of approximately 86 sessions which are delivered at 5 sessions per week with up to 9 offenders on each group. The Core programme is designed to target belief systems that may be associated with sexual offending, help prisoners develop a greater awareness of the harm caused to victims of sexual abuse and help them plan for fulfilling an offence free life.

The Rolling Programme is targeted at male low risk prisoners. The programme covers the same topics as the Core SOTP but provides a milder level of treatment with more emphasis on relationship skills and attachment style deficits. It lasts for 45 to 60 sessions of 2 to 2.5 hours.

The Extended Programme is for High risk prisoners who have completed the Core Programme although they still have outstanding treatment needs in the areas of dysfunctional patterns of thinking, poor emotional regulation, intimacy skills and relapse prevention. This programme is approximately 70 sessions long and is delivered up to 4 sessions per week.

The Better Lives Booster - This programme is for sexual offenders who have successfully completed one or more of the initial SOTP Programmes, including Core, Extended, or Adapted Programmes. The aim of the programme is to refresh, maintain and enhance learning from these previous programmes. There are two versions of the programme available; a high intensity version delivered at three sessions per week for men within 12 months of release, and a low intensity version delivered at 1 session per week for men who have completed the initial SOTP Courses early in their sentence although they still have over 2 years left to serve.

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Housing agencies such as Shelter has surgeries in Maidstone.

Maidstone uses ROTL for job interviews & employment opportunities.


Family Days Available


Guardian Has To Stay


Own Children




Age Limits

Up to 16

No of Visitors Permitted

3 adults and 3 children

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Ministry of Justice Performance Rating for this prison: 3
This is on a scale from 1 (serious concerns) to 4 (Exceptional) and is worked out by the Ministry of Justice taking into account 34 criteria such as overcrowding, purposeful activities etc. A score of 3 is considered a good performance. Published quarterly.

Average weekly hours of Purposeful Activity: 26.0 (2010)
This figure is supplied by each prison to the Prison Service. Actual hours are usually dependent on activities etc. and should be taken as the maximum time either in workshops or education over a whole week.
Both of these figures are published retrospectively by the MoJ and HMPS and may have changed since the figures were published but they give a simple comparison between prisons.

Annual Budget: £11,000,000 (2011-12)*
Approx cost per prisoner place (2010): £33,345

*The annual budget allocated to the governor covers all major costs of running the prison but excludes most costs related to education and healthcare.

Parliamentary Information
CONSTITUENCY: Maidstone and the Weald
MEMBER OF PARLIAMENT: Helen Grant (Conservative)

Prisoners may write to either their ‘Home MP’ or the MP in whose constituency their current prison lies.
The address to write to is:
House of Commons, London SW1A 0AA



Click Here for our factsheet about communicating with prisoners


This service operates at this prison. Email a Prisoner enables you to send messages to prisoners, in the UK and Irish prisons that operate the service, from any computer, without any of the hassles of writing and posting a letter, and it costs less than a second class stamp!

Click Here for link to Email a Prisoner website

Her Majesty's Inspectorate of Prisons (HMIP)

Click Here for our factsheet about how prison inspections are carried out


Last Inspection by HMCIP: 19–23 September 2011 - Announced inspection
Published: February 2012

Prisoners reported high levels of victimisation from other prisoners

They said:
“Built in 1819, HMP Maidstone is one of the oldest prisons in the country. It is now a category C training prison holding almost 600 men, four out of five of whom are sex offenders and one in three of whom are foreign national prisoners. Little now remains of the old prison apart from the outer walls and within the new internal environment the prison was successfully attempting a number of innovative initiatives.

“ The prison ran a fully integrated regime. Prisoners were not kept apart on the basis of their offence and foreign national prisoners and sex offenders were accommodated on the same wings and took part in the same activities. This had been done safely and enhanced the ability of all prisoners to benefit from the opportunities provided by the prison.

“ Prisoners were effectively consulted through a prisoners’ council facilitated by User Voice. Prisoners could vote for representatives from parties who focused on different aspects of the prison’s regime, such as resettlement and environment. Meaningful consultation of this kind contributed to dynamic security and encouraged prisoners to maintain responsible behaviour. The prison had also worked hard to develop the ‘working prison model’, and the print workshop in particular provided prisoners with a realistic working day. These were all bold initiatives which were working well and enhanced the strong foundations the prison had developed in other areas.

“ Relationships between staff and prisoners were generally good and there was an effective personal officer scheme, although this needed to be better linked to sentence planning. The environment was good. Cells, communal areas and grounds were clean and well kept. Some cells, however, were very small, dark and bare with inadequately screened toilets. Drug use was very low and health care was good. There was good support for the significant number of older prisoners and those with disabilities aided by an effective paid ‘buddy’ scheme. Half the population were assessed as posing a risk of serious harm and these risks were well managed.

“ There were, however, some significant weaknesses the prison needed to address. Prisoners in our survey reported high levels of victimisation from other prisoners, although this was not borne out by the prisoners we spoke to individually and in groups. Nevertheless, we were clear that arrangements for tackling and reducing incidents of bullying and victimisation needed to be improved.

“ The prison was designated to hold foreign national prisoners but this was an area that needed significant improvement. Foreign national prisoners complained vigorously to us that they were treated less favourably than British national prisoners and the prison could not produce monitoring evidence to refute this. There was no dedicated foreign national coordinator and there was a striking lack of even essential translated material.

“ Despite the good work and training opportunities available for some (the bricklaying workshop I saw was excellent), there were simply too few meaningful work and training opportunities available for a training prison. A significant number of prisoners were underemployed in lowskilled wing jobs and were too often bored with nothing to do. This was not helped by overrestrictive processes for allocating prisoners to work.

“ Although the risks posed by some of the prisoners were well managed they were not effectively reduced. There were insufficient places available on sex offender programmes to meet the needs of the population. This meant that too many prisoners were released back into the community without their behaviour being effectively challenged. Although sex offender programmes are not a panacea, they do at least reduce the risk that an individual will reoffend, and this shortage was a significant concern.

“ Maidstone delivers reasonably good outcomes for most prisoners in most areas. Some of the work it does is excellent and innovative. Nevertheless, there are some significant gaps – particularly around the amount of good quality work and training available, meeting the needs of foreign national prisoners and providing the programmes necessary to comprehensively address the offending behaviour of its sex offender population. The good work it has done in other areas suggests these shortcomings can be addressed as well, if tackled with the same vigour.”

Nick Hardwick December 2011
HM Chief Inspector of Prisons

Click Here to read the full report

Independent Monitoring Board

By law every prison and immigration removal centre must have an Independent Monitoring Board. IMBs in prisons derive their responsibilities from the Prison Act 1952 (Section 6). Prison Rules dealing with IMBs are numbers; 74 to 80

IMBs were known as ‘Boards of Visitors’ and are still referred to in the legislation under their old titles, although this is likely to change in the near future.

The Independent Monitoring Board for each establishment is made up of independent and unpaid volunteers from the local area. They monitor the day-to-day life in the establishment and ensure that proper standards of care and decency are maintained. Members have unrestricted access to all areas of the prison at all times and can talk to any prisoner they wish, out of sight and hearing of a members of staff. They visit all areas such as; kitchens, workshops, accommodation blocks, recreation areas, healthcare centre and chaplaincy.

If a prisoner or detainee has an issue that they have been unable to resolve through the usual internal channels, they can place a confidential request to see a member of the IMB. Problems might include concerns over lost property, visits from family or friends, special religious or cultural requirements, or even serious allegations such as bullying. In addition, if something serious happens at the prison, for example a riot or a death in custody, IMB members may be called in to attend and observe the way in which it is handled.

IMB members sample food, can attend adjudications and should visit people held in the segregation unit. They must also be kept informed on such issues as the use of restraints.

The IMB meets regularly, usually once per month, and has an elected Chair and Vice Chair. Members work together as a team to raise any matters of concern and to keep an independent eye on the prison.


CLICK HERE - to read the latest IMB reports for any prison.
Click on the year and then select the prison.

Information in this section has been kindly provided by the individual prison and the Ministry of Justice. This is supplemented with information from various government websites, Inspectorates and IMB reports and specialist departments within the Prison Service, government, and regional assemblies/parliaments.
Some of the data is published retrospectively: IMBs/Visiting Committees publish their reports up to 6 months after the end of the reporting period and at different times throughout the year, HMCIP publish their reports up to 6 months after the inspection. Population and performance figures are the latest published but can be considerably out of date.
Please Note: Information is constantly changing: The information on our website is regularly checked but if you have additional information, or if you believe that any of our information is incorrect or any links appear to fail please click on ‘Contact’, below.
Before acting upon any information you are advised to contact the prison directly to ensure there have been no recent changes.

Last Update: March 2012

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