Ministry of Justice Performance Rating for this prison: 3
This is on a scale from 1 (serious concerns) to 4 (Exceptional) and is worked out by the Ministry of Justice taking into account 34 criteria such as overcrowding, purposeful activities etc. A score of 3 is considered a good performance. Published quarterly.
Average weekly hours of Purposeful Activity: 30.2 (2010)
This figure is supplied by each prison to the Prison Service. Actual hours are usually dependent on activities etc. and should be taken as the maximum time either in workshops or education over a whole week.
Both of these figures are published retrospectively by the MoJ and HMPS and may have changed since the figures were published but they give a simple comparison between prisons.
MEMBER OF PARLIAMENT: Chris Heaton-Harris (Conservative)
Prisoners may write to either their ‘Home MP’ or the MP in whose constituency their current prison lies.
The address to write to is:
House of Commons, London SW1A 0AA
Most prisons now have PIN phones. Your relative or friend usually needs to apply to have your name and number on his/her telephone account. You will usually receive a call from the prison to check who you are and to ensure you are happy for them to call you. Prisoners cannot receive telephone calls.
There is no restriction on who prisoners can call except in the case of calls to journalists intended to be broadcast. In some cases child protection measures may mean extra checks on who they call.
Prisoners can normally make calls only during ‘association’ periods. Some prisons limit the length of time a call can last to avoid queues and people being disappointed. Prisoners’ telephone calls are very expensive; calls to landlines now cost 10p per minute and 37.5 p to mobiles (compared to 2p in a public phone box). In most prisons the phone calls can be listened to and/or recorded.
If a prisoner is newly convicted or transferred they should be offered an immediate ‘Reception’ phone call to tell you where they are. It may take a few days for numbers to be transferred or added.
When you write to a prisoner you must include your full name and address. In most prisons the letters are searched and can be read before being given to the prisoner.
You can write about anything but letters must not be obscene, name ‘victims’, or be a threat to discipline or security. Do not enclose any items with letters. Make sure you put sufficient postage to cover the costs (anything bigger than A5 counts as ‘large’). Prisoners can normally receive a ‘reasonable’ number of letters per week.
If you send greetings cards these should be of reasonable size and not padded or pouched. Do not send musical cards. If you are sending more than one card put them all inside one outer envelope, this saves postage. Remember to include your full details (you could put your details on a ‘Post-It’ note stuck to the card or include a letter which has your details).
Always put the prisoner’s full name and prison number. If the person has been moved their mail will be forwarded.
On conviction or transfer a prisoner should be given a ‘Reception’ letter to write to tell you where they are.
Prisoners are given a free letter each week to post out, they can send more, but at their own expense. Some prisons allow you to send in stamps.
You can usually send in photographs but in some prisons these must not include any image of the prisoner. Child protection measures may mean that some prisoners may not receive pictures of children, unless they are their own and were not ‘victims’. If you send pictures of children include an explanatory note identifying who the children are and their relationship to the prisoner.
It is not a good idea to send cash, this can get ‘lost’ in the prison. Prisons prefer Postal Orders, but you could send a cheque. Enclose a letter detailing who the PO/Cheque is for and who it is from.
Postal Orders; Make these payable to the prisoner's full name and number: Write your own name and address on the reverse.
Cheques: Make these payable to 'G4S' and write the prisoner's full name and number on the reverse, plus your name and address.
Money you send is paid into the prisoner’s ‘Private Cash’ account and they get access to a certain amount (depending upon IEP) each week [currently £15.50 for Standard prisoners]. Include your full detail in an accompanying letter or note. It takes about a week for the money to be credited to the prisoner.
For full information about visits please refer to our ‘Visit Info’ section for this prison. Visits are very important to prisoners. At most prisons you may not give any item to the prisoner. Any items you wish to give them must usually be posted to the prison, and often after the prisoner has placed an ‘application’ for authorisation to have it sent in. The items which can be posted in are very limited. Check with the prisoner first and wait until they confirm that you can post it.
If there is a serious emergency - close family serious illness, death, or other reason you need to inform the prisoner immediately, you should telephone the main prison number and explain the problem to the operator who will transfer you to the appropriate person. If you are unhappy about their response redial and ask to speak to the Chaplaincy. Prison staff will not pass on general messages but only critical and very urgent messages. You should provide full details of the prisoner including their number.
Support and Advice
There are many very good charities and agencies who offer support and advice to people with family or friends in prison. We have a special section ‘Help/Support’ which has details and contact information for many of these. Do not hesitate or feel shy about calling any of these; they are there to offer support and advice.
EMAIL A PRISONER
This service operates at this prison. Email a Prisoner enables you to send messages to prisoners, in the UK and Irish prisons that operate the service, from any computer, without any of the hassles of writing and posting a letter, and it costs less than a second class stamp!
Your message is delivered to the prison within seconds so that it can be delivered to the prisoner by the prison staff in the next delivery.
It is free to sign up to Email a Prisoner and only takes a few seconds - all you need is an email address (EMaP can help you if you don't have an email address).
Once a member you will be able to send a message to any prisoner in the UK or Ireland, provided you know their prisoner number, from just 25 pence per message.
Click Here for link to Email a Prisoner website
Her Majesty's Inspectorate of Prisons (HMIP)
Her Majesty's Inspectorate of Prisons for England and Wales (HMI Prisons) is an independent inspectorate which reports on conditions for, and treatment of, those in prisons, young offender institutions and immigration detention facilities. They provide independent scrutiny of the conditions for and treatment of prisoners and other detainees, promoting the concept of 'healthy prisons' in which staff work effectively to support prisoners and detainees to reduce reoffending or achieve other agreed outcomes.
HM Chief Inspector of Prisons (HMCIP) is appointed from outside the Prison Service, for a term of five years. The Chief Inspector reports to Ministers on the treatment of prisoners and conditions in prisons in England and Wales.
The Inspectorate’s programme of inspection is based on a mixture of chronology and risk assessment. Full inspections run on a five or three year cycle; all unannounced follow-up inspections run on a risk-assessed basis.
Prison establishments holding adults and young adults are inspected once every five years. Establishments holding juveniles are inspected every three years. This type of inspection lasts for at least one week. The Inspectorate collects information from many sources, including the people who work there, the people who are imprisoned or detained there, and visitors or others with an interest in the establishment. Inspection findings are reported back to the establishment’s managers. Reports are published within 16 weeks of inspection. The establishment is then expected to produce an action plan, based on the recommendations made within the report, within a short period following publication.
Full follow-up inspections
Follow-up inspections are unannounced and proportionate to risk. In full follow-up inspections inspectors assess progress made and undertake in-depth analysis of areas of serious concern identified in the previous full inspection, particularly on safety and respect.
Short follow-up inspections
Short follow-up inspections are also unannounced and conducted where the previous full inspection and their intelligence systems suggest that there are comparatively fewer concerns.
Three escort inspections are conducted every year.
One month prior to each full announced inspection, an inspector will visit the establishment to plan the inspection and request a range of preliminary information. In addition, researchers will attend to conduct a confidential survey of a representative proportion of the prisoner population. Results from the prisoner survey are provided for inspectors prior to the inspection and constitute an important source of evidence.
All inspections are conducted against the Inspectorate's published inspection criteria, 'Expectations'. Expectations' are based on international human rights standards, as well as Prison Service Orders and Standards, and over all issues considered essential to the safe, respectful and purposeful treatment of prisoners in custody and their effective resettlement.
'Expectations' is the document which sets out the detailed criteria HMI Prisons uses to appraise and inspect prisons. These criteria are used to examine every area of prison life, from reception to resettlement, including;
• safer custody
• health services
• good order
The concept of a healthy prison is one that was first set out by the World Health Organisation, but it has been developed by this Inspectorate, and is now widely accepted as a definition of what ought to be provided in any custodial environment. It rests upon four key tests:
• safety: prisoners, even the most vulnerable, are held safely
• respect: prisoners are treated with respect for their human dignity
• purposeful activity: prisoners are able, and expected, to engage in activity that is likely to benefit them
• resettlement: prisoners are prepared for release into the community, and helped to reduce the likelihood of reoffending
Inspection reports are published within 16 weeks of the inspection. Prior to publication, the Prison Service (or whoever is responsible for the establishment) is invited to correct any factual inaccuracies within the report. The establishment is then expected to produce an action plan, based on the recommendations made in the report, within two months of publication. A progress report on the action plain is produced after a further 12 months.
Last Inspection by HMCIP: 13–17 June 2011 - Announced inspection
Published: December 2011
Generally a safe place but force was not always used as a last resort
“Rye Hill is a category B training prison operated by G4S Care and Justice Services. At the time of this inspection it held 612 prisoners, most of whom were serving sentences of four years or more.
“ The prison was generally a safe place and prisoners’ perceptions of safety had improved since our last inspection. Reception, first night and induction arrangements were generally sound, although some administrative arrangements needed to be strengthened. An effective safer custody team proactively managed bullying and violence reduction issues and took a generally caring approach to those at risk of suicide and self-harm. The prison held more high-security prisoners than at the time of the last inspection and security was well managed. There had been good progress in tackling the supply of illicit drugs coming into the prison. The segregation unit was generally well managed but the regime was limited, particularly for those who were there for their own protection.
“ Use of force records and recording of pre-planned incidents demonstrated that force was not always used as a last resort and some opportunities to de-escalate incidents had not been taken. There was evidence of unprofessional behaviour and disorganisation in some incidents.
“ Relationships between staff and prisoners were generally good and residential units and cells were clean and in a good state of repair. However, toilets in shared cells were inadequately screened and some of the cells were too small for two prisoners. There was senior level commitment to diversity. Black and minority ethnic prisoners generally reported positively, although they had worse perceptions of their relationships with staff than the population as a whole. Other diversity strands were of greater concern. Provision for foreign national prisoners was poor. Interpreting services were insufficiently used and, as a result, some prisoners told us that they had very little contact with staff and did not understand their sentence or what would happen to them once it had ended. Prisoners with disabilities reported poor experiences in the prison and our own observations confirmed that some staff had an inadequate understanding of their needs. Faith provision was good.
“ Heath care had recently improved from a standard that had previously raised concerns, and it is important that this progress is sustained. However, a poor health care environment sometimes compromised professional patient care. We were pleased to see that all new arrivals were screened for a learning disability.
“ Most prisoners had a decent amount of time out of cell but those who were unable to work spent too long locked behind cell doors. Those who could work were not always kept fully occupied. Planning for the development of learning and skills needed improvement and more education opportunities needed to be provided outside working hours for prisoners who were involved in full-time work. The overall quality of learning and teaching was satisfactory. We were disappointed that the number of vocational training places had dropped from around 250 at the time of the last inspection to fewer than 25 on this occasion.
“ The strategic management of resettlement had improved but there was no integrated whole prison approach to reducing reoffending. Most offender management services were good but input from offender supervisors was too reactive. The management of indeterminate sentenced prisoners was good and public protection arrangements were generally sound. Some useful work was being carried out on the accommodation and education, training and employment pathways, but the counselling, assessment, referral, advice and throughcare (CARAT) service was underdeveloped and there was particularly inadequate support for alcohol users. Visits facilities had deteriorated and provision for children was poor. The quality of delivery on the two accredited offending behaviour programmes was good.
“ For prisoners serving their sentence at Rye Hill, many of whom have committed serious offences, the prison gets some of the basics right. It provides a decent, safe and secure environment, and some important areas such as health care continue to improve. However, the prison needs to do more than that and its work to help men prepare to live productive and law abiding lives once they are released needs improvement. Opportunities to help men acquire the skills, habits and experience they need to get and hold down a job on release need development. The prison needs a greater focus on tackling the men’s offending behaviour, managing the risks they pose to others and ensuring those with drug and alcohol problems get the interventions they need.”
Nick Hardwick September 2011
HM Chief Inspector of Prisons
Click Here to read the full report
Independent Monitoring Board
By law every prison and immigration removal centre must have an Independent Monitoring Board. IMBs in prisons derive their responsibilities from the Prison Act 1952 (Section 6). Prison Rules dealing with IMDs are numbers; 74 to 80
IMBs were known as ‘Boards of Visitors’ and are still referred to in the legislation under their old titles, although this is likely to change in the near future.
The Independent Monitoring Board for each establishment is made up of independent and unpaid volunteers from the local area. They monitor the day-to-day life in the establishment and ensure that proper standards of care and decency are maintained. Members have unrestricted access to all areas of the prison at all times and can talk to any prisoner they wish, out of sight and hearing of a members of staff. They visit all areas such as; kitchens, workshops, accommodation blocks, recreation areas, healthcare centre and chaplaincy.
If a prisoner or detainee has an issue that they have been unable to resolve through the usual internal channels, they can place a confidential request to see a member of the IMB. Problems might include concerns over lost property, visits from family or friends, special religious or cultural requirements, or even serious allegations such as bullying. In addition, if something serious happens at the prison, for example a riot or a death in custody, IMB members may be called in to attend and observe the way in which it is handled.
IMB members sample food, can attend adjudications and should visit people held in the segregation unit. They must also be kept informed on such issues as the use of restraints.
The IMB meets regularly, usually once per month, and has an elected Chair and Vice Chair. Members work together as a team to raise any matters of concern and to keep an independent eye on the prison.
CLICK HERE - to read the latest IMB reports for any prison.
Click on the year and then select the prison.
Information in this section has been kindly provided by the individual prison and the Ministry of Justice. This is supplemented with information from various government websites, Inspectorates and IMB reports and specialist departments within the Prison Service, government, and regional assemblies/parliaments.
Some of the data is published retrospectively: IMBs/Visiting Committees publish their reports up to 6 months after the end of the reporting period and at different times throughout the year, HMCIP publish their reports up to 6 months after the inspection. Population and performance figures are the latest published but can be considerably out of date.
Please Note: Information is constantly changing: The information on our website is regularly checked but if you have additional information, or if you believe that any of our information is incorrect or any links appear to fail please click on ‘Contact’, below.
Before acting upon any information you are advised to contact the prison directly to ensure there have been no recent changes.
Last Update: January 2014