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HMP-YOI CHELMSFORD Visiting Information

200 Springfield Road,

Local public transport information is given below under Additional Information.

You can also access our page on General Public Transport Information for links to Rail, Buses etc.

For information about getting help with the cost of visiting (Assisted Prison Visits Scheme) we have prepared a factsheet with all the information you need. If you need a PDF reader, you can download adobe pdf reader for free.

View the HMP-YOI CHELMSFORD Regime Info page.

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Online Library documents for HMP-YOI CHELMSFORD

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Navigate this page: Visiting Information | Visitors' Centre | Visit Room | Visit Times | Visiting frequency | Official Visits | Local Information | Additional Information & Travel


Booking Procedure

On-line booking available

Booking Phone No.

01245 552240 or 01245 552265

Booking Opening Time

Mon to Fri 08:15-11:30 and 12:00-16:00

Minimum Booking Notice

24 Hours

Booking Email Address

See below

Min Age Unaccompanied


Search Procedure

Rub down, metal detectors, passive drugs dogs

Visitors 1st Visit ID

Photo ID

Subsequent Visit ID

ID required for every visit

Visitor Adult Age

16 - Adult ID required

Child Visitor ID

No ID is required for visitors under 16

Disabled Facilities

Full access, disabled parking and toilets. A lift is provided if needed.


No. Use car parks in the town. 2 disabled places outside the prison (not reserved)

Hand In Money on Visit


Hand In Other Items

Clothing (weekdays). prisoner places an Application first for authorisation

Book next visit on Visit

Visitors can book their next visit

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Opening Times

Mon – Thur: 12:00 – 16:30, Sat & Sun: 08:00 – 11:30 & 12:00 - 16:00


Hot & cold drinks and snacks (servery)


Disabled access and baby changing facilities

Disabled Facilities

Full access including toilets

Child Facilities


Refundable Locker Deposit


The Visitors' Centre is run by the Ormiston Trust and is a good place to have a rest and hot drink before moving to visits.


Direct Line to Visitors' Centre: 01245 552 452

Email: chelmsfordprisonvisitorscentre@hotmail.co.uk
The Visitors' Centre also has a website


Booking on-line
You can now book visits to this prison on-line without a Visiting Order (VO).
You will need the prisoner’s full name, date of birth, prison number and prison.
Provide three alternative visit slots and you will get a confirmation email within three days.
It is still be possible to book visits by phoning the booking line but the new system should do much to overcome the frustration and waiting on the phone for hours that is currently experienced although if you are looking to book at short notice it may still be better to telephone where possible.
For more information, or to book a visit, go to:

Click Here to download Prison Service Instruction on visit booking services.

Arrival at Chelmsford

You should arrive at least 30 minutes before your visit time and book in at the Visitors' Centre.

There are lockers where you can leave your property.

You should have your Visiting Order (if you have one) and proper identification.

The prison does not accept student ID cards or letters from benefits office, Solicitors, Police etc, as a form of ID.

Click Here to download Prison Service Instruction on Acceptable Identification for visitors.


Moving to the Visits Hall

When you arrive at the Visitors' Centre you will be given a number. Prison staff call visitors for their visit using that number.

You will not be allowed to wear excessive jewellery and, generally, you may take nothing to the Visit Room except £15.00 in coins for refreshments.



All visitors to Chelmsford are subject to searching which is similar to domestic airport searches.

Searching is done by staff of the same gender although men may be rubbed down by female staff unless they object. Staff are fully trained in searching children and this is always done by a female officer. The prison uses passive drugs dogs; if you have a child who is frightened of dogs let staff know. The dogs do not bark or jump up.

Should religious clothing need to be searched this is always done in private by staff of the same gender. Visitors may be asked to remove religious headwear but will be given time to replace it properly.



Chelmsford welcomes children of all ages. There are unsupervised facilities in the Visitors' Centre and there are facilities in the Visit Room which are supervised by Ormiston staff (when available). Parents are, however, responsible for their children's behaviour at all times and must not be allowed to run about.

If you wish to breast feed in the Visitors' Centre please speak to staff. It is not allowed in the visits room.

There are baby changing facilities in both Visitors' Centre and Visit Room. You may take a baby feeding bottle with you to your visit. Pushchairs and prams are not allowed.

Chelmsford uses 'biometrics' and photographs all visitors over 16 years old and take a right thumb print.


Disabled Visitors

Disabled visitors have full access to all facilities including disabled toilets in both Visitors' Centre and Visit Room. A lift is available to the Visit Room and all doors accommodate wheelchair access.

Visitors in wheelchairs are welcome but the prison asks that you mention this when booking so they can be ready to provide any assistance if necessary.


The Visits Room

The Visit Room has 40 fixed tables with four fixed seats. Excess children must sit on adults laps.

Visitors and prisoners are expected to dress and act in a decent manner but may embrace and kiss at the beginning and end of visits.

After the Visit

When the visit time is up the prisoners remain in their seats whilst the visitors leave.


It is a criminal offence to be in possession of a mobile phone inside a prison. Do not forget to leave your phone in your car or in the locker provided for your property.

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Fixed seating: three visitors and prisoner


Hot & cold drinks and snacks (servery)


Disabled access and baby changing facilities

Child Facilities

Children's play area supervised Mon-Thu

Cash Allowed In Room

Max £15 - Coins only

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09:30–11:00 and 14:30-15:45


09:30–11:00 and 14:30-15:45

Chelmsford has Family Visits on the first Tuesday of each month for a prisoners' own children and grand-children.

The prison also runs 'Story Time Learning' sessions in the Library for fathers to interact with their children. These are run at irregular intervals.

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Remand Basic

Daily - minimum 30 minutes

Remand Standard

Daily - minimum 60 minutes

Remand Enhanced

Daily - minimum 60 minutes

Convicted Basic

2 VOs per month - minimum 30 minutes

Convicted Standard

3 VOs per month - minumum 60 minutes

Convicted Enhanced

4 VOs per month - minumum 60 minutes

Remand Visits

If the prisoner is on remand he may have up to 1 visit per day (subject to availability). Visitors to remand prisoners do not require a Visiting Order to attend. Convicted and Judges remand visits are dependant on the privilege level of the prisoner.

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Booking Number

Book by Fax only: 01245 552263

Visiting Time

Mon-Thu: 09:15-11:00 & 14:15-16:00, Fri: 09:15-11:00

Hand Items To prisoner


Receive Items From Prisoner


Email Booking

Official visitors should email details of who they want to visit, when and why; with their own full details to  legalvisits.chelmsford@hmps.gsi.gov.uk


All bookings and alterations must be made no later than 12:00 one working day prior to the visit.


If you wish to take a laptop or other equipment this must be mentioned when booking and requires a Governor's authorisation.


All legal visitors must have normal photo ID plus a letter of introduction.


Police, Probation etc. will require their pass.


PVL - Prison Video Link - 01245 272000 ext 2242 


Acceptable Identification
Click Here to download Prison Service Instruction on Acceptable Identification for visitors.

Good Practice Guide
Click Here to download NOMS ‘Legal Visits – Good Practice Guide’


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Abbey Cars
21 Watchhouse Road, Chelmsford CM2 8PT
01245 611222

Airport Cars
25 Gordon Road, Chelmsford CM2 9LL
01245 320222


The Red Lion
249 Springfield Road, Chelmsford CM1 7RA
01245 352393

Manor Guest House
209 Broomfield Road, Chelmsford CM1 4HE
01245 355579

The Black Bull
244 Rainsford Road, Chelmsford CM1 2PN
01245 355922

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The Prison is 3/4 of a mile from Chelmsford Railway station.

Chelmsford is on the Liverpool Street line from London.

Facilities at Chelmsford Station: Waiting room, refreshments, toilets, baby changing facilities, pay phone and ATM. Step free with lifts to platforms.

Click Here for National Rail Enquiries

The prison is served by Eastern National Buses (routes 48,53,55,56,353).

Routes 54 and 56 run directly from Chelmsford Railway Station.

Click here for bus and coach information



There is no car parking at the prison, the nearest car park is Riverside Ice and Leisure which is a five minute walk from the prison.

Via the M11 Junction 7:

At junction 7 take A414 Harlow and follow through to Chelmsford. At Widford roundabout (church on your left) take first left exit. Take 2nd exit at next roundabout (Supabowl on left) Take 2nd exit at next roundabout Princes Road at Army & Navy roundabout (with flyover) go straight over- Colchester/Harwich A138. Straight over next small roundabout. At traffic lights take left hand slip road into Sandford Road. Follow road to the end turn left at traffic lights into Springfield Road – Prison entrance is almost immediately on your left.

Via the M25-A12 from London:

From M25 take A12 to Chelmsford. Do not take the first Chelmsford slip road off the A12 but continue on to the 2nd slip road (Southend A130). Follow Chelmsford signs to Army & Navy roundabout take 4th exit A138 Colchester/Harwich. Then continue as above.

Via the A12 from Colchester:

From Colchester take A12 London bound – take the first Chelmsford slip road off the A12 (Chelmsford/Boreham). Keep in right hand lane of slip road and take 3rd exit off roundabout. You will immediately join another roundabout, take 1st exit A138. Go straight over the next roundabout and take the 1st exit at the following roundabout. At the next roundabout take the 3rd exit UNDER THE BRIDGE. Follow this road (Springfield Road) straight over a small roundabout and just after the 2nd set of traffic lights the Prison is immediately on your left.

M11 Junction 8:

From junction 8 take A120 towards Great Dunmow/Chelmsford. When nearing North Springfield you will travel along Essex Regiment Way – with a series of small roundabouts. At the roundabout at North Springfield (Council tip to your right) take left hand road A138 towards Boreham. Go straight over the next 2 roundabouts – at the 3rd roundabout (Sainsbury's to your left) turn right on to the A1137 Chelmsford. Go straight over the first small roundabout and at the next roundabout take the 3rd exit UNDER the bridge. Follow this road straight over a small roundabout and just after the 2nd set of traffic lights the Prison is immediately on your left.


Download SatNav POI file for all UK prisons

Prison main telephone numbers
These numbers are not for booking visits but may be useful in emergencies or if you have problems booking a visit or enroute.
Tel: 01245 552000
Fax: 01245 552001



Information about visits has been kindly supplied by the prison with additional information from the Ministry of Justice and, where applicable, from the organisation who runs the Visitors’ Centre.
Information is given in good faith but is subject to change. It is a good idea to check visiting and travel arrangements before organising your visit.

If you find any information has changed or have any comments or suggestions that may assist other visitors please let us know.


Updated: July 2014

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Information supplied by InsideTime - the national newspaper for prisoners, and a wholly owned subsidiary of The New Bridge Foundation, a charity founded in 1956. Charity Reg No:1103511.

Inside Time Limited provide the details of taxi companies and accommodation without recommendation. These are merely businesses within easy distance. Visitors are strongly advised to contact the business well in advance to check availability and pricing.


Inside Time Latest Issue

Issue : December 2014

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December 2014 Headlines
> Treat Prisoners as Human Beings, Not Criminals
> What are prisons for
> A search for any trace of the government’s Rehabilitation Revolution
> Tell us why you did it?... You must be joking I didn’t do it
> Care Act - what does it mean for prisoners
> Doctor Frankenstein and his monster
> Human Rights: truth and lies
> Scapegoating the undeserving poor
> Interview
> The first Miscarriage of Justice
> Month by Month - December 2014
> The 2014 Longford Trust Awards
> Is it all in the mind
> Time
> Learning in prison
> Take your first Steps to Success in 2015
> Spotlight Police and Crime Commissioners
> From over the wall
> Over-tariff IPPs: an appeal for your stories
> Paperwork is the key
> Adjudication - don’t let those days count against you
> Insider Dealing
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