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HMP-YOI FOREST BANK Visiting Information

Address:
HMP-YOI FOREST BANK
Agecroft Road,
Pendlebury,
Manchester,
M27 8FB

Local public transport information is given below under Additional Information.

You can also access our page on General Public Transport Information for links to Rail, Buses etc.

For information about getting help with the cost of visiting (Assisted Prison Visits Scheme) we have prepared a factsheet with all the information you need. If you need a PDF reader, you can download adobe pdf reader for free.

View the HMP-YOI FOREST BANK Regime Info page.



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Navigate this page: Visiting Information | Visitors' Centre | Visit Room | Visit Times | Visiting frequency | Official Visits | Local Information | Additional Information & Travel



VISITING INFORMATION

Booking Procedure

Visiting Order sent by convicted prisoner

Booking Phone No.

0161 925 7030 or 0161 925 7029

Booking Opening Time

Mon - Fri; 08:30 - 16:30

Minimum Booking Notice

24 Hours

Booking Email Address

See below

Min Age Unaccompanied

18

Search Procedure

Rub down, metal detectors, passive drugs dogs, Ion Scanner

Visitors 1st Visit ID

Photo ID and proof of address

Subsequent Visit ID

ID required for every visit

Visitor Adult Age

18 - Adult ID required

Child Visitor ID

Birth Certificate or Pssport for each child

Disabled Facilities

Full access, designated tables for wheelchairs, disabled parking and toilets

Parking

Yes with 8 disabled spaces at the front of the building

Hand In Money on Visit

No

Hand In Other Items

Clothing, shoes and CDs with prior booking

Book next visit on Visit

Yes

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VISITING CENTRE

Opening Times

Tues - Fri; 11:30 - 19:30, Sat & Sun; 12:00 - 16:30

Refreshments

None

Toilets

Disabled access and baby changing facilities

Disabled Facilities

Full access including toilets

Child Facilities

No

Refundable Locker Deposit

£1

The visitors' centre at Forest Bank is run by pact, an independent charity who provide a friendly, welcoming, environment for people visiting the prison.

 

The Visitors' Centre is a good place to rest and freshen up before your visit. As there are no refreshments available in the Visitors' centre it would be a good idea to take some form of refreshment and snack with you.

The Visitors' Centre, HMP Forest Bank, Agecroft Road, Pendlebury, Manchester M27 8FB
0161 925 7000 extension 2134

 

Prodedures


Booking the Visit

When you get the Visiting order you should either telephone the booking line or Email to arrange your visit.

When booking a visit you will need to have the Visiting order to hand and know the full name, address and date of birth of all visitors.

You can book up to 3 adults and 3 children.

Click Here to download Prison Service Instruction on visit booking services.
 

Email Booking

Fbsocial.visits@sodexojusticeservices.com

To book a visit by Email you need to send an Email message to the above address with the name and prison number of the prisoner you wish to visit (Date of birth if you don't know their prison number). If you are visiting a convicted prisoner you will need to include the VO number. Tell them when you want to visit (it may be a good idea to provide an alternative date also). Include the full name, address and date of birth of all visitors.

You will get a confirmation back of your visit. Print this and take it with you for your visit.

 

Arriving at Forest Bank

When you arrive you should book in at the Visitors' Centre.

You should book in at least 30 minutes before your visit. If you are late you may be refused entry.

Make sure you have your proper ID and a VO if you are vsiting a convicted prisoner. Although the prison uses 'biometrics' and, in theory, you do not need further ID after the first viit, it is a good idea to always take full ID with you in case of breakdowns or errors.

Take as little as possible to the prison and store all excess items in the locker (£1 refundable deposit).

 

Identification

Forest Bank use a 'biometric' system therefore it is important that you have the correct ID with you on your first visit. You must be in possession of the following: birth certificate/passport/driving licence. You must also bring proof of address i.e. a recent utility bill or bank statement. Children require either a birth certificate or a passport to gain entry.

Click Here to download Prison Service Instruction on Acceptable Identification for visitors.
 

Moving to Visit Room

When everything is ready visitors are called to the Visit Room.

On the way you will be subject to searching.

 

Searching

All visitors to Forest Bank are subject to search. This is very similar to searching at domestic airports.

Searching includes a 'pat-down' search, a metal detector, and passive drugs dogs. If you have children who are very scared of dogs you should inform staff - the dogs are trained not to bark or jump up.

Visitors are normally searched by staff of the same gender but female staff can search male visitors unless they object. Children are always searched by a female member of staff.

Forest Bank use a 'biometric' system and photograph all visitors including children.

Visitors are allowed to wear recognised religious clothing, however this is subject to searching. If headwear is required to be removed this will be done in private by staff of the same gender; this also applies to face veils.

 

Children

Children of all ages are welcome at Forest Bank. Parents remain responsible for their control and behaviour at all times and they must not be allowed to wander or disrupt other visits. There is a supervised play area for children in the Visit Room.

All children and babies are subject to searching which is done by female staff in the presence of parent or guardian.

Baby changing facilities are provided in the Visit Room but all prams and buggies must be left in the Visitors' Centre (prams can be provided in the Visit Room).

You may take a baby feeding bottle but not spare nappies; these are provided in the Visit Room.

If you wish to breast feed your baby you are asked to do it in the baby changing facility.

Click Here to download: KIDS VIP "Children Visiting Prison Good Practice" (2005 – updated 2011).
 

Disabled Visitors

There is full access to all visit facilities for visitors with disabilities. Visitors may use their wheelchair but this will be subject to search.

The prison asks that you inform staff, when booking, if any visitor is disable, has special needs, or has a requirement to keep medication with them.

Forest Bank has a car park with 5 disbaled parking spaces at the entrance to the Visitors' Centre.

Tables and chairs in the Visit Room are all moveable, facilitating wheelchair access.

 

The Visits Room

The Visit Room has low level tables and moveable chairs.

Visitors can buy a range of refreshments and snacks from a servery.

The room has baby changing facilities and toilets with disabled access.

Visitors and prisoners can embrace at the beginning and end of the visit but must not act or dress inappropriately.

 

After the Visit

At the end of visits the staff call end to visits and visitors and prisoners leave by different doors through the biometric system.

 

WARNING
It is a criminal offence to be in possession of a mobile phone inside a prison. Do not forget to leave your phone in your car or in the locker provided for your property.


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VISIT ROOM

Seating

Table with one prisoner chair and three for visitors

Refreshments

Hot & cold drinks and snacks

Toilets

Disabled access and baby changing facilities

Child Facilities

Supervised play area

Cash Allowed In Room

Max £20 - Coins only

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VISITING TIMES

Tuesday

13:00 - 19:00

Wednesday

13:00 - 19:00

Thursday

13:00 - 19:00

Friday

13:00 - 19:00

Saturday

09:00-11:30 & 12:30-16:00

Sunday

09:00-11:30 & 12:30-16:00

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VISITING FREQUENCY

Remand Basic

1 per day (see below)

Remand Standard

1 per day (see below)

Remand Enhanced

1 per day (see below)

Convicted Basic

2 per month - 60 minutes

Convicted Standard

4 per month - 2 hours

Convicted Enhanced

5 per month - 2 hours

Remand Prisoners

Basic
1 visit per day of up to 30 minutes or 1 visit per week of up to 90 minutes
Standard and Enhanced
1 visit per day of up to 30 minutes before 16:30 or 1 2 hour visit per week


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OFFICIAL VISITS

Booking Number

0161 925 7031 (Fax)

Visiting Time

Mon-Fri: 08:00 -16:00

Hand Items To prisoner

No

Receive Items From Prisoner

No

Official Visits can be booked by Fax: 0161 925 7031

 

Email Booking

Fb.booked@sodexojusticeservices.com
You must state in the email: the prisoner’s name and DOB, a proposed date and time (including preference time) the name of the legal visitor that will be visiting the prisoner

(if this is a first time visit you must provide full address details).

If you need to take a lap top or other equipment to a visit you must request permission when booking the visit. You will then get confirmation back from the prison. You must allow at least 3 days for permission.

PVL - Prison Video Link - 0161 925 7000 ext 2047


Acceptable Identification
Click Here to download Prison Service Instruction on Acceptable Identification for visitors.

Good Practice Guide
Click Here to download NOMS ‘Legal Visits – Good Practice Guide’
 


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LOCAL INFORMATION


Taxis
Manchester Radio Cars
59 Whitworth Street West, Manchester M1 5WW
0161 236 8033

Kingsway Taxis
7a Lane End Road, Burnage, Manchester M22
0161 437 1100

Taxifone
27 - 29 Maine Road, Manchester, M14 4EF
0161 232 3333

0800 197 0717

Accommodation
Monroe’s Hotel
38 London Road, Manchester M1 2PF
0161 236 0564

Ivy Mount Guest House
33 – 35 Half Edge Lane, Eccles, Manchester M30 9AY
0161 789 1756

Broughton Oriental House
271 Great Cheetham Street East, Great Broughton, Salford M7 4UF
0161 792 9928


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ADDITIONAL INFORMATION


TRAVEL INFORMATION

Forest Bank is on the A6044, 3 miles from the centre of Manchester and 1.5 miles from Junction 17 of the M60. 

Train:
From Manchester Victoria, take the train to Swinton and then pick up bus number 484 as below (this service does not run on a Sunday).

Facilities at Manchester Victoria Station: Waiting room (Women Only waiting room also), refreshments, toilets and pay phone. The station is step free with level access from the concourse direct to platforms 1, 2 & 3. Access to platforms 4 & 5 from platform 3 via an accessible lift or up 29 steps, across the footbridge (25 paces) and down by the accessible central lift or 29 steps to platform level. Access to platform 6 is also across the footbridge (37 paces) and down via accessible lift or 29 steps on to the platform.

Facilities at Swinton Station: Pay phone. No part of the station is step free. From Station Road, through the ticket office and down 31 steps onto the platform. Trains for Manchester leave on the left, trains for Wigan leave on the right.

Click Here for National Rail Enquiries

Bus:
From Manchester City Centre take bus numbers 93 or 95 from Cannon Street to the Cusson Soap Works, walk up to the Mini Roundabout and turn left. HMP/YOI Forest Bank is approximately 100 metres on the right.
From Bolton, Moor Lane Bus Station, take bus numbers 8, 9 or 28 to the Henry Boddington Pub. On getting off the bus, turn back towards the traffic lights and turn right down Agecroft Road. HMP/YOI Forest Bank is approximately 1000 metres on the left. From Swinton Train Station, take bus number 484, which runs once an hour at 15 minutes to the hour. This bus stops outside HMP/YOI Forest Bank.

 

Click here for bus and coach information

 

Download SatNav POI file for all UK prisons


Prison main telephone numbers
These numbers are not for booking visits but may be useful in emergencies or if you have problems booking a visit or enroute.
Tel: 0161 925 7000
Fax: 0161 925 7001

 


Information about visits has been kindly supplied by the prison with additional information from the Ministry of Justice and, where applicable, from the organisation who runs the Visitors’ Centre.


Information is given in good faith but is subject to change. It is a good idea to check visiting and travel arrangements before organising your visit.


If you find any information has changed or have any comments or suggestions that may assist other visitors please let us know.


Updated: November 2013


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Information supplied by InsideTime - the national newspaper for prisoners, and a wholly owned subsidiary of The New Bridge Foundation, a charity founded in 1956. Charity Reg No:1103511.

Inside Time Limited provide the details of taxi companies and accommodation without recommendation. These are merely businesses within easy distance. Visitors are strongly advised to contact the business well in advance to check availability and pricing.



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