Go Back

HMP-YOI FOREST BANK Visiting Information

Agecroft Road,
M27 8FB

Local public transport information is given below under Additional Information.

You can also access our page on General Public Transport Information for links to Rail, Buses etc.

For information about getting help with the cost of visiting (Assisted Prison Visits Scheme) we have prepared a factsheet with all the information you need. If you need a PDF reader, you can download adobe pdf reader for free.

View the HMP-YOI FOREST BANK Regime Info page.

Get Route Planning Directions

City/Postcode of departure
(from multimap.co.uk - opens in new tab/window)

SATNAV users can download POI files (Point of Interest) pre-loaded with all prison locations for TomTom and Garmin.

Online Library documents for HMP-YOI FOREST BANK

Search our Library for New Window/Tab

Navigate this page: Visiting Information | Visitors' Centre | Visit Room | Visit Times | Visiting frequency | Official Visits | Local Information | Additional Information & Travel


Booking Procedure

Visiting Order sent by convicted prisoner

Booking Phone No.

0161 925 7030 or 0161 925 7029

Booking Opening Time

Mon - Fri; 08:30 - 16:30

Minimum Booking Notice

24 Hours

Booking Email Address

See below

Min Age Unaccompanied


Search Procedure

Rub down, metal detectors, passive drugs dogs, Ion Scanner

Visitors 1st Visit ID

Photo ID and proof of address

Subsequent Visit ID

ID required for every visit

Visitor Adult Age

18 - Adult ID required

Child Visitor ID

Birth Certificate or Pssport for each child

Disabled Facilities

Full access, designated tables for wheelchairs, disabled parking and toilets


Yes with 8 disabled spaces at the front of the building

Hand In Money on Visit


Hand In Other Items

Clothing, shoes and CDs with prior booking

Book next visit on Visit


Back to Top


Opening Times

Tues - Fri; 11:30 - 19:30, Sat & Sun; 12:00 - 16:30




Disabled access and baby changing facilities

Disabled Facilities

Full access including toilets

Child Facilities


Refundable Locker Deposit


The visitors' centre at Forest Bank is run by pact, an independent charity who provide a friendly, welcoming, environment for people visiting the prison.


The Visitors' Centre is a good place to rest and freshen up before your visit. As there are no refreshments available in the Visitors' centre it would be a good idea to take some form of refreshment and snack with you.

The Visitors' Centre, HMP Forest Bank, Agecroft Road, Pendlebury, Manchester M27 8FB
0161 925 7000 extension 2134



Booking the Visit

When you get the Visiting order you should either telephone the booking line or Email to arrange your visit.

When booking a visit you will need to have the Visiting order to hand and know the full name, address and date of birth of all visitors.

You can book up to 3 adults and 3 children.

Click Here to download Prison Service Instruction on visit booking services.

Email Booking


To book a visit by Email you need to send an Email message to the above address with the name and prison number of the prisoner you wish to visit (Date of birth if you don't know their prison number). If you are visiting a convicted prisoner you will need to include the VO number. Tell them when you want to visit (it may be a good idea to provide an alternative date also). Include the full name, address and date of birth of all visitors.

You will get a confirmation back of your visit. Print this and take it with you for your visit.


Arriving at Forest Bank

When you arrive you should book in at the Visitors' Centre.

You should book in at least 30 minutes before your visit. If you are late you may be refused entry.

Make sure you have your proper ID and a VO if you are vsiting a convicted prisoner. Although the prison uses 'biometrics' and, in theory, you do not need further ID after the first viit, it is a good idea to always take full ID with you in case of breakdowns or errors.

Take as little as possible to the prison and store all excess items in the locker (£1 refundable deposit).



Forest Bank use a 'biometric' system therefore it is important that you have the correct ID with you on your first visit. You must be in possession of the following: birth certificate/passport/driving licence. You must also bring proof of address i.e. a recent utility bill or bank statement. Children require either a birth certificate or a passport to gain entry.

Click Here to download Prison Service Instruction on Acceptable Identification for visitors.

Moving to Visit Room

When everything is ready visitors are called to the Visit Room.

On the way you will be subject to searching.



All visitors to Forest Bank are subject to search. This is very similar to searching at domestic airports.

Searching includes a 'pat-down' search, a metal detector, and passive drugs dogs. If you have children who are very scared of dogs you should inform staff - the dogs are trained not to bark or jump up.

Visitors are normally searched by staff of the same gender but female staff can search male visitors unless they object. Children are always searched by a female member of staff.

Forest Bank use a 'biometric' system and photograph all visitors including children.

Visitors are allowed to wear recognised religious clothing, however this is subject to searching. If headwear is required to be removed this will be done in private by staff of the same gender; this also applies to face veils.



Children of all ages are welcome at Forest Bank. Parents remain responsible for their control and behaviour at all times and they must not be allowed to wander or disrupt other visits. There is a supervised play area for children in the Visit Room.

All children and babies are subject to searching which is done by female staff in the presence of parent or guardian.

Baby changing facilities are provided in the Visit Room but all prams and buggies must be left in the Visitors' Centre (prams can be provided in the Visit Room).

You may take a baby feeding bottle but not spare nappies; these are provided in the Visit Room.

If you wish to breast feed your baby you are asked to do it in the baby changing facility.

Click Here to download: KIDS VIP "Children Visiting Prison Good Practice" (2005 – updated 2011).

Disabled Visitors

There is full access to all visit facilities for visitors with disabilities. Visitors may use their wheelchair but this will be subject to search.

The prison asks that you inform staff, when booking, if any visitor is disable, has special needs, or has a requirement to keep medication with them.

Forest Bank has a car park with 5 disbaled parking spaces at the entrance to the Visitors' Centre.

Tables and chairs in the Visit Room are all moveable, facilitating wheelchair access.


The Visits Room

The Visit Room has low level tables and moveable chairs.

Visitors can buy a range of refreshments and snacks from a servery.

The room has baby changing facilities and toilets with disabled access.

Visitors and prisoners can embrace at the beginning and end of the visit but must not act or dress inappropriately.


After the Visit

At the end of visits the staff call end to visits and visitors and prisoners leave by different doors through the biometric system.


It is a criminal offence to be in possession of a mobile phone inside a prison. Do not forget to leave your phone in your car or in the locker provided for your property.

Back to Top



Table with one prisoner chair and three for visitors


Hot & cold drinks and snacks


Disabled access and baby changing facilities

Child Facilities

Supervised play area

Cash Allowed In Room

Max £20 - Coins only

Back to Top



13:00 - 19:00


13:00 - 19:00


13:00 - 19:00


13:00 - 19:00


09:00-11:30 & 12:30-16:00


09:00-11:30 & 12:30-16:00

Back to Top


Remand Basic

1 per day (see below)

Remand Standard

1 per day (see below)

Remand Enhanced

1 per day (see below)

Convicted Basic

2 per month - 60 minutes

Convicted Standard

4 per month - 2 hours

Convicted Enhanced

5 per month - 2 hours

Remand Prisoners

1 visit per day of up to 30 minutes or 1 visit per week of up to 90 minutes
Standard and Enhanced
1 visit per day of up to 30 minutes before 16:30 or 1 2 hour visit per week

Back to Top


Booking Number

0161 925 7031 (Fax)

Visiting Time

Mon-Fri: 08:00 -16:00

Hand Items To prisoner


Receive Items From Prisoner


Official Visits can be booked by Fax: 0161 925 7031


Email Booking

You must state in the email: the prisoner’s name and DOB, a proposed date and time (including preference time) the name of the legal visitor that will be visiting the prisoner

(if this is a first time visit you must provide full address details).

If you need to take a lap top or other equipment to a visit you must request permission when booking the visit. You will then get confirmation back from the prison. You must allow at least 3 days for permission.

PVL - Prison Video Link - 0161 925 7000 ext 2047

Acceptable Identification
Click Here to download Prison Service Instruction on Acceptable Identification for visitors.

Good Practice Guide
Click Here to download NOMS ‘Legal Visits – Good Practice Guide’

Back to Top


Manchester Radio Cars
59 Whitworth Street West, Manchester M1 5WW
0161 236 8033

Kingsway Taxis
7a Lane End Road, Burnage, Manchester M22
0161 437 1100

27 - 29 Maine Road, Manchester, M14 4EF
0161 232 3333

0800 197 0717

Monroe’s Hotel
38 London Road, Manchester M1 2PF
0161 236 0564

Ivy Mount Guest House
33 – 35 Half Edge Lane, Eccles, Manchester M30 9AY
0161 789 1756

Broughton Oriental House
271 Great Cheetham Street East, Great Broughton, Salford M7 4UF
0161 792 9928

Back to Top



Forest Bank is on the A6044, 3 miles from the centre of Manchester and 1.5 miles from Junction 17 of the M60. 

From Manchester Victoria, take the train to Swinton and then pick up bus number 484 as below (this service does not run on a Sunday).

Facilities at Manchester Victoria Station: Waiting room (Women Only waiting room also), refreshments, toilets and pay phone. The station is step free with level access from the concourse direct to platforms 1, 2 & 3. Access to platforms 4 & 5 from platform 3 via an accessible lift or up 29 steps, across the footbridge (25 paces) and down by the accessible central lift or 29 steps to platform level. Access to platform 6 is also across the footbridge (37 paces) and down via accessible lift or 29 steps on to the platform.

Facilities at Swinton Station: Pay phone. No part of the station is step free. From Station Road, through the ticket office and down 31 steps onto the platform. Trains for Manchester leave on the left, trains for Wigan leave on the right.

Click Here for National Rail Enquiries

From Manchester City Centre take bus numbers 93 or 95 from Cannon Street to the Cusson Soap Works, walk up to the Mini Roundabout and turn left. HMP/YOI Forest Bank is approximately 100 metres on the right.
From Bolton, Moor Lane Bus Station, take bus numbers 8, 9 or 28 to the Henry Boddington Pub. On getting off the bus, turn back towards the traffic lights and turn right down Agecroft Road. HMP/YOI Forest Bank is approximately 1000 metres on the left. From Swinton Train Station, take bus number 484, which runs once an hour at 15 minutes to the hour. This bus stops outside HMP/YOI Forest Bank.


Click here for bus and coach information


Download SatNav POI file for all UK prisons

Prison main telephone numbers
These numbers are not for booking visits but may be useful in emergencies or if you have problems booking a visit or enroute.
Tel: 0161 925 7000
Fax: 0161 925 7001


Information about visits has been kindly supplied by the prison with additional information from the Ministry of Justice and, where applicable, from the organisation who runs the Visitors’ Centre.

Information is given in good faith but is subject to change. It is a good idea to check visiting and travel arrangements before organising your visit.

If you find any information has changed or have any comments or suggestions that may assist other visitors please let us know.

Updated: November 2013

Back to Top

Information supplied by InsideTime - the national newspaper for prisoners, and a wholly owned subsidiary of The New Bridge Foundation, a charity founded in 1956. Charity Reg No:1103511.

Inside Time Limited provide the details of taxi companies and accommodation without recommendation. These are merely businesses within easy distance. Visitors are strongly advised to contact the business well in advance to check availability and pricing.


Inside Time Latest Issue

Issue : December 2014

Headlines | Mailbag | Poems
Book List | PSI Updates


Back Issues

Back Issues

View backissues and extras

Browse and Search Tools

View headlines by category
Search headlines | All headlines
Search mailbag | All mailbag
Search poems | All poems

December 2014 Headlines
> Treat Prisoners as Human Beings, Not Criminals
> What are prisons for
> A search for any trace of the governmentís Rehabilitation Revolution
> Tell us why you did it?... You must be joking I didnít do it
> Care Act - what does it mean for prisoners
> Doctor Frankenstein and his monster
> Human Rights: truth and lies
> Scapegoating the undeserving poor
> Interview
> The first Miscarriage of Justice
> Month by Month - December 2014
> The 2014 Longford Trust Awards
> Is it all in the mind
> Time
> Learning in prison
> Take your first Steps to Success in 2015
> Spotlight Police and Crime Commissioners
> From over the wall
> Over-tariff IPPs: an appeal for your stories
> Paperwork is the key
> Adjudication - donít let those days count against you
> Insider Dealing
> Christmas Stories
> Christmas Messages
> Christmas Messages

About Us

About insidetime
Editorial Team

InsidePoetry Book

insidepoetry book New! Volume 5 of
insidepoetry book
is now available!

A collection of poems by prisoners of all backgrounds.

Availabe to buy from this site! Volume 1,2,3 and 4 are also still available and you can SAVE by purchasing bundles!

USP Service

USP from Inside Time

The Useful Services for Prisoners scheme from insidetime provides discounts, vouchers and other benefits from USP Group Members for Prisoners, their families and legal advisors. Click the image above to read more about it.


You can subscribe to insidetime Newspaper and get the paper each month delivered to your door!


Advertise your business or solicitors office to a highly defined target audience.

Other Publications

Inside Time has produced a number of books and publications you can purchase online.


Contact Us

All contact info for the Operations office and the Editorial Team.

Site Map

Our site map page contains links to all pages on the insidetime site.

External Links

We have a number of external websites which you may be interested on our Links Page.

Social Networking


Inside Information


Everything you need to know about visiting people in prison; procedures, opening times, directions etc.

Comprehensive information about each prison regime; lock down times, facilities, healthcare etc.

*NEW* Detailed information about IRC - Immigration Removal Centres.

insideinformation Book

insideinformation book
The insideinformation book

A comprehensive guide to prisons and prison related services, designed and compiled by former prisoners.


Help and Support

Various pages of information for help and support organisations and networks for those in custody as well as recently released. Also information for friends and family.

Grants and Funding

This grants and funding pdf document aims to meet the need of prisoners and ex-offenders for accurate, up to date information on the supplementary funding available to prisoners.

Rules and Regulations

Information on rules & regulations used throughout the prison service.

Glossary of Terms

The Glossary of Prison Related Terms explains what all the acronyms and terms stand for with prison related matters. Includes links to external sites to further explain things.

Fact Sheets

We have produced many Prison Related Fact Sheets inc. Legal Fact Sheets, Parole Fact Sheets and Other related information.


Find a Solicitor

You can search our solicitor database for listings of solicitors in your area that provide the services you require.

Find a Barrister

You can search our barrister database for listings of barristers in your area that provide the services you require.

Address Finder

You can search our address database in many ways to retrieve contact information for all those elusive addresses you need in a hurry.

Prison Law pdf

This document provides details of leading training providers who offer sound professional training.

Other Publications

Inside Information has produced a number of books and publications you can purchase online.

Site Map

Our site map page contains links to all pages on the insideinformation site.

Contact Us

Use the Contact Us Feedback form to send us suggestions, plus our address and phone numbers.



Inside Justice

insidejustice was launched in July 2010 to investigate alleged miscarriages of justice.

Full introduction is on the insidejustice homepage

insidejustice Cases

insidejustice Articles & Reviews

insidejustice Advisory Panel Members

insidejustice Sponsors page

insidejusticecontact details