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HMP BUCKLEY HALL Visiting Information

Buckley Hall Road,
OL12 9DP

Local public transport information is given below under Additional Information.

You can also access our page on General Public Transport Information for links to Rail, Buses etc.

For information about getting help with the cost of visiting (Assisted Prison Visits Scheme) we have prepared a factsheet with all the information you need. If you need a PDF reader, you can download adobe pdf reader for free.

View the HMP BUCKLEY HALL Regime Info page.

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Navigate this page: Visiting Information | Visitors' Centre | Visit Room | Visit Times | Visiting frequency | Official Visits | Local Information | Additional Information & Travel


Booking Procedure

Visiting Order sent by prisoner

Booking Phone No.

01706 514 350

Booking Opening Time

Mon-Fri: 09:30-11:30, Mon/Wed/Fri: 14:00-16:00

Minimum Booking Notice

24 Hours

Min Age Unaccompanied


Search Procedure

Rub down, metal detectors, passive drugs dogs

Visitors 1st Visit ID

Photo ID - Passport, Driving Licence etc (see 'Additional Information', below, for other acceptable ID)

Subsequent Visit ID

ID required for every visit

Visitor Adult Age


Child Visitor ID

None required unless prisoner is subject to PSO 4400; then photo ID is required

Disabled Facilities

Full access, disabled parking and toilets


Yes, with 3 disabled spaces: a further 4 spaces are situated outside the main gate

Hand In Money on Visit


Hand In Other Items


Book next visit on Visit


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Opening Times

09:00 - 12:00 & 13:00 - 16:45


Vending machines


Disabled access and baby changing facilities

Disabled Facilities

Full access including toilets (see below)

Refundable Locker Deposit


Booking on-line
You can now book visits to this prison on-line without a Visiting Order (VO).
You will need the prisoner’s full name, date of birth, prison number and prison.
Provide three alternative visit slots and you will get a confirmation email within three days.
It is still be possible to book visits by phoning the booking line but the new system should do much to overcome the frustration and waiting on the phone for hours that is currently experienced although if you are looking to book at short notice it may still be better to telephone where possible.
For more information, or to book a visit, go to:

The Visitors’ Centre is managed by 'Partners in Prison'  and is a good place to have a cup of tea and rest before moving on to the Visit Room.
Refreshments are available from vending machines so make sure you have some change with you.
POPs staff are very helpful and can answer questions, there are also information leaflets available.
Direct Line to Visitors’ Centre: 01706 514357
Buckley Hall produce a Visitors' Information Sheet.
Click Here to download.
Click Here to download Prison Service Instruction on visit booking services.
Arrival at Buckley Hall
Book in at the Visitors' Centre. You should arrive at least 30 minutes before your visit.
Leave all excess property in your car. There are free lockers, when you reach the Gate House, for any excess property you have.
Click Here to download Prison Service Instruction on Acceptable Identification for visitors.
Moving to Visit Room
When the visitor books in, the Visitors' Centre contacts the Gate House and the Gate House confirm that they are ready to receive the first lot of visitors. The visitors then make their way up to the prison gate and produce their Identification and receive a Rub Down Search prior to entry to the Visits Hall.
Ensure that you take Identification but leave this in a locker in the gate house. Only take into the visits hall money for refreshments; leave any other items in your car or the lockers provided. If you forget and are found with any item you will have to go back to the lockers which can take quite a long time.
All visitors to Buckley Hall are subject to a search. This is normally a simple rub down search and checking with a metal detector. Passive Drugs Dogs may be deployed. If you have children who are scared of dogs you should inform staff (the dogs do not bark or jump up).
Searching is done by staff of the same gender, although, if the visitor does not object, female staff can rub down male visitors. Children are given a rub down search in front of their parents; this is done in a friendly way by female staff.
All visitors' religious beliefs are respected and should religious headwear need to be removed this is done in a private area by staff of the same gender. Visitors remove their own headwear and are given time to replace it.
A biometric system is in operation and all visitors including children are photographed.
Buckley Hall welcomes children of all ages. There are no children's facilities in the Visitors' centre but the Visits Room has children's facilities supervised by 'Partners of Prisoners'.
Searching of children is done in a friendly way; young children are searched by female staff. You should be aware that all visitors including children are photographed.
Prams and pushchairs are allowed. A feeding bottle and spare nappies can be taken to visits. There are baby changing facilities in both Visitors' Centre and Visit Room.
Should a mother wish to breast feed there is a room available at the Visit Centre.
Breast feeding is not allowed in the Visit Room but mothers are welcome to use the baby changing room if required.
Click Here to download: KIDS VIP "Children Visiting Prison Good Practice" (2005 – updated 2011).
Disabled Visitors
There is disabled parking and full access to visits, including toilets. Wheelchairs are allowed into the Visit Room (but are subject to searching).
The prison is located on a very steep hill and should visitors need help / assistance, they should contact the prison in order that they can arrange to facilitate this. It is a good idea to mention any disabilities when booking the visit.
The Visits Room
The Visits Room accommodates up to twenty seven prisoners. There are two leather sofas that are allocated to enhanced prisoners at the discretion of the Senior Officer; however these are only given to prisoners who have young children, in order that the child can sit with the father.
Visitors and Prisoners are expected to respect the decency policy in the Visits Hall, i.e a brief embrace at the beginning of the visit and at the end of a visit is acceptable, anything else is not tolerated and can result in the visit being terminated.
After the visit
Prior to the visit finishing everybody is notified that they have five minutes, during which the visitors can then say their goodbyes. Once the five minutes are up, the prisoners remain seated whilst their visitors leave the visits hall.
All male visitors over 18 are given a wrist band, and this is checked prior to them leaving the visits hall and given the instruction not to remove this until they have reached the gate house.
Once the visits hall is cleared of visitors, the prisoners then go to the desk to get their identification prior to leaving the visits hall and being escorted back to the wings.

It is a criminal offence to be in possession of a mobile phone inside a prison.
Do not forget to leave your phone in your car or in the locker provided for your property.

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Table & 4 chairs (not fixed)


Hot & cold drinks, snacks, sandwiches and sweets


Disabled access and baby changing facilities

Child Facilities

Supervised by POPS

Cash Allowed In Room

Max £20 - coins preferable

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09:30-11:30 & 14:00-16:00






09:30-11:30 & 14:00-16:00


09:30-11:30 & 14:00-16:00

Please note that some of these sessions are for enhanced prisoners only - please ask the booking clerk at time of booking for more information.

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Convicted Basic

2 per month (2 hours)

Convicted Standard

4 per month (2 hours)

Convicted Enhanced

6 per month (2 hours)

Family Visits

Buckley Hall have twice yearly Family Visits for enhanced prisoners who have been security and public protection cleared.


Up to 3 adults and 3 children or grand-children can attend.


The visits hall provides a relaxed atmosphere for all prisoners and their visitors, there are comfortable seats and prisoners can sit next to their family and socialise properly.

There is food provided and games to entertain the children.

In the nice weather, the prisoners and their families can walk around the gardens.


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Booking Number

01706 514 350

Visiting Time

See below

Hand Items To prisoner


Receive Items From Prisoner


Email Booking

Email address for booking: legalvisits.buckleyhall@hmps.gsi.gov.uk

The visitor emails the booking line and requests a visit, if there is availability, this is then confirmed, however if there is no availability the booking clerk then either telephones or emails the visitor with an alternative day.


Visit Times

Mon: 14:00-16:00
Tue: 14:00-16:00
Wed: 09:30-11:30 & 14:00-16:00
Thu: 14:00-16:00
Fri: 14:00-16:00

No laptops. Recording equipment by prior application.


Acceptable Identification
Click Here to download Prison Service Instruction on Acceptable Identification for visitors.


Good Practice Guide
Click Here to download NOMS ‘Legal Visits – Good Practice Guide’


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Cozy Cars
95 Halifax Road, Rochdale OL12 9BA
01706 644222

Tiger Taxis
Holland Street, Rochdale OL12 6TH
01706 641114

Globe Taxis Ltd
33a Whitworth Road, Rochdale OL12 0RA
01706 355553


Hindle Pastures
Highgate Lane, Rochdale OL12 0TS
01706 643310

Dick Whittington’s Guest House
31 Oldham Road, Rochdale OL16 1UA
01706 759647

Fernhill Barn Bed and Breakfast
Fern Hill Lane, Rochdale OL12 6BW
01706 355671

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By train to Rochdale Station then bus or taxi to the prison.

Facilities at Rochdale Station: Toilets and pay phone. The station is step free: from the station entrance, level access through the subway then to the ticket hall via the lift located opposite the steps in the subway. Turn right from the ticket hall or from the lift for platform 3 for trains to Manchester and turn left for platform 1 for trains to Oldham, Bradford and Leeds. Some Oldham trains start from platform 2 : From the ticket hall turn left for platform 1 and then turn right along the platform (46 paces) to platform 2, or from the lift turn left for platform 1 and then right to reach platform 2.
Click here for networkrail information

The prison is located on a good bus route, not far from the town centre. Information on how to get to the prison is given to every prisoner when they arrive at HMP Buckley Hall.

There is no direct bus to the prison: from Rochdale Bus Station take any of the following: 449, 450, 454, 55, 56, 57, 58, 527, 528, 589, 590, 700. Get off at Hamer Post Office and follow signs for prison, approx. 10 min. walk from bus stop. 
Click here for bus information


Exit the M62 Junction 21 signed 'Milnrow and Shaw'. From slip-road follow signs for Milnrow and Rochdale, leading onto the A640 -Elizabethan Way (Please note: From here HMP Buckley Hall is sign posted). At the first major junction turn right into the A664 Albert Royd Street signed Littleborough. Take a left at the next roundabout onto the Halifax Road signed Rochdale Town Centre. Take a second right again into Buckley Road. Do not go up the hill, but turn right opposite Park Road. Carry on down Buckley Road, and take the second exit at the roundabout. The prison is first left along this road.
A car park is available for the use of both visitors and staff.  



53°37’56.75 N
02°08’35.41 W




Prison main telephone numbers

These numbers are not for booking visits but may be useful in emergencies or if you have problems booking a visit or enroute.

Prison Switchboard: 01706 514 300

Prison Fax: 01706 514 399

Visitors' Centre: 01706 514 357



Information about visits has been kindly supplied by the prison with additional information from the Ministry of Justice and, where applicable, from the organisation who runs the Visitors’ Centre.
Information is given in good faith but is subject to change. It is a good idea to check visiting and travel arrangements before organising your visit.
If you find any information has changed or have any comments or suggestions that may assist other visitors please let us know.
Updated: July 2014

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Information supplied by InsideTime - the national newspaper for prisoners, and a wholly owned subsidiary of The New Bridge Foundation, a charity founded in 1956. Charity Reg No:1103511.

Inside Time Limited provide the details of taxi companies and accommodation without recommendation. These are merely businesses within easy distance. Visitors are strongly advised to contact the business well in advance to check availability and pricing.


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