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HMP MAIDSTONE Visiting Information

36 County Road,
ME14 1UZ

Local public transport information is given below under Additional Information.

You can also access our page on General Public Transport Information for links to Rail, Buses etc.

For information about getting help with the cost of visiting (Assisted Prison Visits Scheme) we have prepared a factsheet with all the information you need. If you need a PDF reader, you can download adobe pdf reader for free.

View the HMP MAIDSTONE Regime Info page.

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City/Postcode of departure
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Navigate this page: Visiting Information | Visitors' Centre | Visit Room | Visit Times | Visiting frequency | Official Visits | Local Information | Additional Information & Travel


Booking Procedure

On-line booking now available

Booking Phone No.

01622 775619

Booking Opening Time

Mon - Fri; 09:30Ė16:30

Minimum Booking Notice

24 Hours (Weekdays only - Weekend visits must be booked by 12:30 on the Friday before)

Min Age Unaccompanied


Search Procedure

Rub down

Visitors 1st Visit ID

Photo ID (Passport/Driving Licence etc)

Subsequent Visit ID

ID Vrequired for every visit

Visitor Adult Age


Child Visitor ID

Birth Certificate, Passport or Red Book

Disabled Facilities

Full access with ramps and disabled access toilets


None; there are some disabled spaces around the prison wall

Hand In Money on Visit


Hand In Other Items

Yes - dependent on IEP: Check with prison for full information

Book next visit on Visit


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Opening Times

12:30 - 14:15




Disabled access and baby changing facilities

Disabled Facilities

Full access including toilets

Child Facilities

Unsupervised play area

Refundable Locker Deposit


Booking on-line
You can now book visits to this prison on-line without a Visiting Order (VO).
You will need the prisoner’s full name, date of birth, prison number and prison.
Provide three alternative visit slots and you will get a confirmation email within three days.
It is still be possible to book visits by phoning the booking line but the new system should do much to overcome the frustration and waiting on the phone for hours that is currently experienced although if you are looking to book at short notice it may still be better to telephone where possible.
For more information, or to book a visit, go to:


On arrival
Monday to Friday:

Book in at the Dinsmore Centre (this is located in County Road next to the main prison entrance) from 12:30. This centre is equipped with toilets, and baby changing facilities. You can book a visit at the Centre between 1pm and 2pm on Monday, Wednesday, Thursday and Friday.


pact have a Family Support Worker who is often in the Visitors' Centre; if she is not here and you would like a chat there is an application form for you to book a chat with her.

Saturday, Sunday and Bank Holidays:

Book in at Prison Visit Centre.


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Discreet tables and chairs


Cold drinks and snacks


No toilets in Visit Room

Child Facilities

Small unsupervised play area

Cash Allowed In Room

£15 - coins only

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14:00 - 16:25


14:00 - 16:25


14:00 - 16:25


14:00 - 16:25


14:00 - 16:25


14:00 - 16:25

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Convicted Basic

2 per month

Convicted Standard

3 per month

Convicted Enhanced

4 per month

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Booking Number

Fax to 01622 775660

Visiting Time

Mon - Fri: 08:45 - 09:45 & 09:45 - 10:45

Hand Items To prisoner

May be subject to search

Receive Items From Prisoner

No (unless authorised by the Governor)

Probation visits between 08:45 - 10:45, Mon-Fri only. No afternoon visits.


Laptops etc. need prior approval from the Governor.

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Wheelchair Friendly Taxis
3 Lombardy Drive, Maidstone ME14 5TA
07963 962546

Upper Stone Street, Maidstone ME15 6EX
01622 766400

62 Bell Road, Maidstone ME15 9HP
01622 206098


11 College Road, Maidstone ME15 6YH
01622 762381


79 Lower Boxley Road, Maidstone ME14 2UU
01622 673969

Guest House
25 Holland Road, Maidstone ME14 1UN
01622 678606

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The Prison is a short walk away from Maidstone East Railway Station which has direct links from London Victoria (2 trains per hour). A hourly service also runs from Cannon St. & Charing Cross/Waterloo East (all via London Bridge). For further information call National Rail Enquiries on 08457 48 49 50.

On leaving the station, County Road is directly in front of you with County Hall on the left, approx. 100 yards along this road is the Prison Visitors' Centre and the main prison gate.
Facilities at Maidstone East Station: Waiting room, refreshments, toilets and pay phone. The station is partially step free. Platform 1 step free, Platform 2/3 is accessed by road bridge. Ticket Office not step free, car park step free.

Click here for NetworkRail information


Prison main telephone numbers
These numbers are not for booking visits but may be useful in emergencies or if you have problems booking a visit or enroute.
Tel: 01622 775 300
Fax: 01622 775 301


Information about Visiting is primarily supplied by the prison. This is supplemented with information from the various prison service websites, charities working within Visit Centres, IMB and HMCIP reports.

The ‘Updated’ date shows when information was last changed. The information is checked regularly; however, if you have further information, or believe our data to be incorrect, please use the ‘Contact’ link below.


Updated: July 2014

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Information supplied by InsideTime - the national newspaper for prisoners, and a wholly owned subsidiary of The New Bridge Foundation, a charity founded in 1956. Charity Reg No:1103511.

Inside Time Limited provide the details of taxi companies and accommodation without recommendation. These are merely businesses within easy distance. Visitors are strongly advised to contact the business well in advance to check availability and pricing.


Inside Time Latest Issue

Issue : December 2014

Headlines | Mailbag | Poems
Book List | PSI Updates


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December 2014 Headlines
> Treat Prisoners as Human Beings, Not Criminals
> What are prisons for
> A search for any trace of the governmentís Rehabilitation Revolution
> Tell us why you did it?... You must be joking I didnít do it
> Care Act - what does it mean for prisoners
> Doctor Frankenstein and his monster
> Human Rights: truth and lies
> Scapegoating the undeserving poor
> Interview
> The first Miscarriage of Justice
> Month by Month - December 2014
> The 2014 Longford Trust Awards
> Is it all in the mind
> Time
> Learning in prison
> Take your first Steps to Success in 2015
> Spotlight Police and Crime Commissioners
> From over the wall
> Over-tariff IPPs: an appeal for your stories
> Paperwork is the key
> Adjudication - donít let those days count against you
> Insider Dealing
> Christmas Stories
> Christmas Messages
> Christmas Messages

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