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HMP PENTONVILLE Visiting Information

Caledonian Road,
N7 8TT

Local public transport information is given below under Additional Information.

You can also access our page on General Public Transport Information for links to Rail, Buses etc.

For information about getting help with the cost of visiting (Assisted Prison Visits Scheme) we have prepared a factsheet with all the information you need. If you need a PDF reader, you can download adobe pdf reader for free.

View the HMP PENTONVILLE Regime Info page.

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City/Postcode of departure
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Online Library documents for HMP PENTONVILLE

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Navigate this page: Visiting Information | Visitors' Centre | Visit Room | Visit Times | Visiting frequency | Official Visits | Local Information | Additional Information & Travel


Booking Procedure

Visiting Order sent by prisoner

Booking Phone No.

020 7023 7251

Booking Opening Time

Mon - Fri: 08:15 Ė 16:45

Minimum Booking Notice

24 Hours

Booking Email Address

None supplied

Min Age Unaccompanied


Search Procedure

Rub down, metal detectors, passive drugs dogs

Visitors 1st Visit ID

Photo ID - Passport, Driving Licence etc

Subsequent Visit ID

None required

Visitor Adult Age

18 - Adult ID required

Child Visitor ID

Birth Certificate for each child

Disabled Facilities

Full access, lifts and toilets


Use local parking. 1 disabled space outside prison but additional arrangements can be made. Mention this when booking your visit

Hand In Money on Visit


Hand In Other Items


Book next visit on Visit


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Vending machines for hot & cold drinks and snacks


Disabled access and baby changing facilities

Disabled Facilities

Full access including toilets

Child Facilities

Play area supervised by volunteers

Refundable Locker Deposit


Email Booking:



You can book visits at the Booking Office whilst visiting the prison. Only 2 visits can be booked at a time in this way and can be arranged for up to ten days in advance.

Arriving at the Prison
Give yourself plenty of time to get to HMP Pentonville; aim to arrive at least half an hour before you visit is due to start. If you arrive after 10.30am or 3pm you will not be allowed to visit.

When more than one person is visiting, you must wait for the whole group to be present. If you enter the prison and a member of your party arrives late they will not be allowed in.

You will need to bring identification with you - please see 'Additional Information', below, for a list of appropriate ID. You will also need to bring a pound coin with you to use in the locker where your belongings will be kept while you are on the visit.

Visitor Centre:
This building is situated about half way along the front of the prison. The Centre aims to support families and friends of prisoners, they will advise you on visit times, property etc. The Centre provides information on prison systems, welfare rights, advice and support in confidence. It is run by the pact and is situated on the main driveway to the prison. It is open every day (except Sunday) from 9:00 to 16:15. For more information, call 020 7609 3860 or email pentonville@prisonadvice.org.uk

Facilities on offer at the Visitors' Centre

* information and advice about prison routines, visiting procedure, and the Prison Assisted Visits Scheme
* a coffee bar selling a range of drinks and snacks
* toys for children to play with
* information leaflets
* toilets and baby changing facilities
* pact staff and volunteers are always on hand to offer advice and a listening ear

The play area at HMP Pentonville is a cheerful area in the corner of the visits hall. There are pictures of children's paintings and wildlife on the walls, and children come and go through a bright plastic gate.

Play area opening hours
Monday: closed
Tuesday: 9.30am - 11.15am, 1.30pm - 3.45pm
Wednesday: 9.30am - 11.15am, 1.30pm - 3.45pm
Thursday: closed
Friday: 9.30am - 11.15am, 1.30pm - 3.45pm
Saturday: 9.30am - 11.15am, 1.30pm - 3.45pm
Sunday: closed

Facilities on offer
* an arts and crafts table
* puzzles and books
* trained playworkers and volunteers
* dressing up clothes
* soft toys
* bean bags
* games

For more information
Contact Carol Hayward, Play Co-ordinator
020 7609 3860

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Low tables with 3 visitor seats and 1 prisonerís seat


Hot & cold drinks, sandwiches and snacks plus vending machines


Disabled access and baby changing facilities

Child Facilities

Supervised play area

Cash Allowed In Room

Max £20 - Coins only

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09:15 - 11:15 & 14:00 - 16:00


09:15 - 11:15 & 14:00 - 16:00


09:15 - 11:15 & 14:00 - 16:00


09:15 - 11:15 & 14:00 - 16:00


09:15 - 11:15 & 14:00 - 16:00


09:15 - 11:15 & 14:00 - 16:00


14:00 -16:00

Partner Only Days:

Are provided on Monday and Thursday mornings only. Children are not allowed during these sessions.

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Remand Basic

2 per week

Remand Standard

2 per week

Remand Enhanced

2 per week

Convicted Basic

2 per month

Convicted Standard

2 per month

Convicted Enhanced

3 per month

Extended 'Family Day' visits
These take place three or four times a year - for example, at Christmas and around Father's Day. During family days, prisoners and their families can move around the visits hall freely and there are activities such as face-painting, a treasure hunt, and storytelling.


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Booking Number

Fax: 020 7023 7003

Hand Items To prisoner

May be subject to search

Receive Items From Prisoner

May be subject to search

Legal visits can be booked by email: legalvisits.pentonville@hmps.gsi.gov.uk
No visits Friday afternoon or weekends


Official Visiting times
Mon-Thu: 09:30-10:30, 10:45-11:45, 13:45-14:45, 15:00-16:00, 16:15-17:15 & 18:15-19:15
Fri: 09:30-10:30, 10:45-11:45

Legal visits can also be accommodated in a separate section of the Social Visits Hall

One hour sessions are held in interview rooms. Two hour sessions are held in the Visits Overflow. Overflow visits are not private: if you are going to discuss things that are of a sensitive nature please request an interview room at the time of booking your visit.


PVL - Prison Video Link - 020 7023 7000 ext 7334 


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Mann & Overton
52 Holloway Road, London N7 8JL
020 7700 0888

Archway Taxis
195 Holloway Road, London N7 8DJ
020 7272 2290

Kwik Cars
83 Holloway Road, London N7 8LT
020 7607 1111


185 – 187 Isledon Road, London N7 7JR
020 7607 3083

Queens Hotel
33 Anson Road, London N7 0RB
020 7607 4725

Five Kings Hotel
59 Anson Road, London N7 0AR
020 7607 3996

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 and other useful information
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All visitors who are over 18 must provide ID in order to gain entrance to the prison. If, in the opinion of a member of staff, you or someone you are with looks 18 years or older, identification may be required to confirm your age.

Bring one of the following forms of ID with you:

* a passport. This can include foreign passports, and time-expired passports where the photograph is still recognizable
* driving licence
* EC identity card, home office ID, letter or photo ID from immigration
* annual public transport season ticket with photo card
* benefits book or card
* Freedom Pass
* employer's or student ID card, but only if this clearly shows the name of the visitor and the employer or educational establishment and has a photograph or signature which can be compared with the visitor's appearance or signature and if the employer or educational establishment are known to exist

If you are unable to produce one of the above forms of ID, staff may accept combinations of two or more of the following:

* birth certificate
* marriage certificate
* rail or bus pass with photo card
* cheque book or credit/debit card
* young person's proof of age card
* trade union or National Students Union membership card
* library card, if it has a signature which can be compared with the visitor's signature
* rent book or card
* foreign identity or resident's card
* expired documents from the above lists that appear satisfactory in other ways

If you are refused entrance to the prison and you need assistance, please speak to a senior member of staff at the Visitors' Centre.



If you are travelling to London by train, Kings Cross is the nearest main line station. You can then catch the northbound tube on the Piccadilly Line to Caledonian Road.

Caledonian and Barnsbury British Rail Station is on the Richmond and Stratford line. When you leave the station, turn right and Pentonville is about 5 minutes walk on the same side of the road.

There are bus stops on both sides of the road outside Pentonville. Routes 17, 19, 259 and 274 all stop here.

Click here for Networkrail information
Click here for London Underground standard Tube Map
Click here for map of Rail and Tube connections
Click here for NW London Bus Map
Click here for Central London Bus Map (covers Pentonville)
Click here for Docklands Light Railway Map
Click here for London Overground Rail Map

Prison main telephone numbers.
These numbers are not for booking visits but may be useful in emergencies or if you have problems booking a visit or enroute.
Tel: 020 7023 7000
Fax: 020 7023 7001

Information about Visiting is primarily supplied by the prison. This is supplemented with information from the various prison service websites, charities working within Visit Centres, IMB and HMCIP reports.

The ‘Updated’ date shows when information was last changed. The information is checked regularly; however, if you have further information, or believe our data to be incorrect, please use the ‘Contact’ link below.

Updated: November 2013

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Information supplied by InsideTime - the national newspaper for prisoners, and a wholly owned subsidiary of The New Bridge Foundation, a charity founded in 1956. Charity Reg No:1103511.

Inside Time Limited provide the details of taxi companies and accommodation without recommendation. These are merely businesses within easy distance. Visitors are strongly advised to contact the business well in advance to check availability and pricing.


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