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Brabazon Road,
Eastchurch Isle of Sheppey,
ME12 4AX

Local public transport information is given below under Additional Information.

You can also access our page on General Public Transport Information for links to Rail, Buses etc.

For information about getting help with the cost of visiting (Assisted Prison Visits Scheme) we have prepared a factsheet with all the information you need. If you need a PDF reader, you can download adobe pdf reader for free.

View the HMP SHEPPEY CLUSTER - SWALESIDE Regime Info page.

Get Route Planning Directions

City/Postcode of departure
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SATNAV users can download POI files (Point of Interest) pre-loaded with all prison locations for TomTom and Garmin.

Online Library documents for HMP SHEPPEY CLUSTER - SWALESIDE

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Navigate this page: Visiting Information | Visitors' Centre | Visit Room | Visit Times | Visiting frequency | Official Visits | Local Information | Additional Information & Travel


Booking Procedure

Visiting Order sent by prisoner

Booking Phone No.

01795 804177 / 4187

Booking Opening Time

09:00 - 12:00 & 12:30 - 16:00

Minimum Booking Notice

Up to 11:00 the day before (11:00 Friday for weekend visits)

Booking Email Address

See below

Min Age Unaccompanied


Search Procedure

Rub down, metal detectors, passive drugs dogs

Visitors 1st Visit ID

Photo ID plus one other - showing your current address.

Subsequent Visit ID

ID required for every visit

Visitor Adult Age

18 - Adult ID required

Child Visitor ID

Not unless there is a query about age. Birth Certificate

Disabled Facilities

Full access, disabled parking and toilets


Yes, 200 yards from Visitors' Centre. Drop Off point at Visitors' Centre

Hand In Money on Visit


Hand In Other Items

Yes after application by prisoner for prior approval (see 'Additional Information' below)

Book next visit on Visit


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Opening Times

09:30 - 12:00 & 12;30 - 16:30


Cold drinks and snacks (vending machines)


Disabled access and baby changing facilities

Disabled Facilities

Full access including toilets

Child Facilities

Unsupervised play area

Refundable Locker Deposit


Visits may also be booked by email at: visitsbookingswaleside@hmps.gsi.gov.uk

On arrival you will be given a numbered tag and a locker key. Male visitors will have a number written on their hand. Visits are called by number. You hand in your tag and are given your Visiting Order back which you then take to the main gate for access.


The only items you may take to visits are your locker key, Visiting Order and money for refreshments.

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Fixed furniture with 3 grey visitor seats and a red one for prisoner


Hot & cold drinks and snacks


Disabled access and baby changing facilities

Child Facilities

Supervised play area

Cash Allowed In Room

Max £20 coins or notes

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14:00 - 16:00


14:00 - 16:00


14:00 - 16:00


14:00 - 16:00


14:00 - 16:00


14:00 - 16:00


14:00 - 16:00

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Convicted Basic

2 VOs per month

Convicted Standard

2 VOs + 1 PVO per month

Convicted Enhanced

2 VOs + 3 PVOs per month

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Booking Number

01795 804177 / 4187

Visiting Time

Mon - Fri; 14:00 - 16:00

Hand Items To prisoner

May be subject to search

Receive Items From Prisoner

May be subject to search

Visits can be booked on 01795 8041 77 or 01795 804 187. The booking line is open 09:00 - 12:00 & 12:30 - 16:00 seven days a week.

Visits may also be booked by fax on 01795 804 123, or email at: visitsbookingswaleside@hmps.gsi.gov.uk

Laptops and other equipment by prior arrangement only

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Sheppey Taxis Ltd
The Old Pilot Station, Sheerness Docks, Sheerness ME12 1RS
01795 580200

Royal Taxis
Unit 17, Duke of Clarence Trading Estate, High Street, Blue Town, Sheerness ME12 1RQ
01795 661111

Val’s Cars 1998 Ltd
133 High Street, Sheerness ME12 1UD
01795 661000


Shirley’s Guest House
11 Alma Road, Sheerness ME12 2NZ
01795 581004

Invicta Guest House Ltd
6 Marine Parade, Sheerness ME12 2AL
01795 661731

The Croft Guest House
89 Queenborough Road, Minster on Sea, Sheerness ME12 3DB
01795 662003

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Handing In or Collecting Property

All property transactions will be conducted in the Visitors Centre. All incoming property will be sealed in a bag and a receipt given to the visitor, recording the sealed bags own unique seal number. It is permissible for this receipt to be passed to the prisoner on the visit. Property will only be accepted if an application has been submitted by the prisoner to reception and the application has been granted.

All outgoing property will be collected by the visitor before the visit. The property will be sealed in a bag with a receipt attached for a signature by the recipient.


Travel Information

Take a Sheerness bound train and alight at Sheerness Station. The prison is 8 miles from the station. Bus and taxi services are available from here.

Facilities at Sheerness Station: Waiting room (in Booking Hall) and pay phone. The whole station is step free.
Click here for Networkrail information

ABBA Coaches provide a coach service from London Victoria to HMP Elmley. For details call 020 8692 6636.
Click here for an Isle of Sheppey Bus Map



When travelling to the prison by car the Visitors' Car park is about 200 yards from the Visitor's Centre. If you have elderly of infirm passengers there is a setdown area near the Visitors' Centre where you can drop your passengers before parking in the designated car park. The Visitors' Centre is the square red building near the main gate.

Prison main telephone numbers.
These numbers are not for booking visits but may be useful in emergencies or if you have problems booking a visit or enroute.
Tel: 01795 804100
Fax: 01795 804200



Updated: November 2013

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Information supplied by InsideTime - the national newspaper for prisoners, and a wholly owned subsidiary of The New Bridge Foundation, a charity founded in 1956. Charity Reg No:1103511.

Inside Time Limited provide the details of taxi companies and accommodation without recommendation. These are merely businesses within easy distance. Visitors are strongly advised to contact the business well in advance to check availability and pricing.


Inside Time Latest Issue

Issue : December 2014

Headlines | Mailbag | Poems
Book List | PSI Updates


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December 2014 Headlines
> Treat Prisoners as Human Beings, Not Criminals
> What are prisons for
> A search for any trace of the governmentís Rehabilitation Revolution
> Tell us why you did it?... You must be joking I didnít do it
> Care Act - what does it mean for prisoners
> Doctor Frankenstein and his monster
> Human Rights: truth and lies
> Scapegoating the undeserving poor
> Interview
> The first Miscarriage of Justice
> Month by Month - December 2014
> The 2014 Longford Trust Awards
> Is it all in the mind
> Time
> Learning in prison
> Take your first Steps to Success in 2015
> Spotlight Police and Crime Commissioners
> From over the wall
> Over-tariff IPPs: an appeal for your stories
> Paperwork is the key
> Adjudication - donít let those days count against you
> Insider Dealing
> Christmas Stories
> Christmas Messages
> Christmas Messages

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