Go Back

HMP THAMESIDE Visiting Information

Griffin Manor Way,
SE28 0FJ

Local public transport information is given below under Additional Information.

You can also access our page on General Public Transport Information for links to Rail, Buses etc.

For information about getting help with the cost of visiting (Assisted Prison Visits Scheme) we have prepared a factsheet with all the information you need. If you need a PDF reader, you can download adobe pdf reader for free.

View the HMP THAMESIDE Regime Info page.

Get Route Planning Directions

City/Postcode of departure
(from multimap.co.uk - opens in new tab/window)

SATNAV users can download POI files (Point of Interest) pre-loaded with all prison locations for TomTom and Garmin.

Online Library documents for HMP THAMESIDE

Search our Library for New Window/Tab

Navigate this page: Visiting Information | Visitors' Centre | Visit Room | Visit Times | Visiting frequency | Official Visits | Local Information | Additional Information & Travel


Booking Procedure

Prisoner books visit

Booking Phone No.

020 8317 9777 (Information only)

Booking Opening Time

09:00-11:45 & 13:45-15:30

Minimum Booking Notice

24 hours

Booking Email Address

Not available

Min Age Unaccompanied


Search Procedure

Rub down, Metal Detector, Ion Scan, Passive Drugs Dogs

Visitors 1st Visit ID

Photo ID and proof of address

Subsequent Visit ID

None (Biometric system)

Visitor Adult Age


Child Visitor ID

Birth Certificate, Passport or Red Book

Disabled Facilities

Full access (Ground level)


Yes with disabled parking outside Visitors' Centre

Hand In Money on Visit


Hand In Other Items

Weekday mornings on booked visits

Book next visit on Visit

Not applicable

Back to Top


Opening Times



Hot & cold drinks and sweets. Vending machines


Yes with disabled and baby changing facilities

Disabled Facilities

Full access (All visits are ground floor)

Child Facilities

Supervised Indoor & outdoor play areas

Refundable Locker Deposit


The Visitor Centre is located outside the prison and is an ideal place to recover from your journey and rest with a cup of tea before your visit.

Direct Number: 020 8317 9777



Booking the Visit

Prisoners at Thameside book their own visits internally using an electronic system. They then advise their visitors of when the visit is booked.

For information about booked visits you can telephone the Visit Centre directly.

A maximum of three visitors plus children is allowed.

Click Here to download Prison Service Instruction on visit booking services.

Arriving at Thameside

You should arrive at least 30 minutes before your visit and book in at the Visitors' Centre which is outside the prison. Make sure you go to Thameside; Belmarsh prison is nearby but both establishments are separate and have their own Visitors' Centre.

Visitors have access to lockers to store their valuables during their visit, there is a £1 coin refundable charge for this facility.


Moving to Visits

When it is time for your visit you will be sent to the main prison for the visit.



All visitors are required to take photographic ID (Passport or Driving Licence) plus proof of address (Current utility bills are acceptable (originals - not copied or printed from computer) for their first visit  subsequent visits are managed using our biometric system.

Children may be identified by ID such as a Birth Certificate.

Visitors are photographed for the biometric system (but children are not photographed). If you object to being photographed you should speak to staff.

Click Here to download Prison Service Instruction on Acceptable Identification for visitors.


All visitors are subject to searching before their visit. This is very similar to the searching done at domestic airports and consists of a 'rub-down' search and metal detector and drugs checks.

Visitors are normally searched by staff of the same gender but male visitors may be searched by female staff unless they object.

If children are searched this is done in a friendly way by female staff. Babies are not normally searched unless intelligence suggests they should be.

Religious headwear is checked with a metal detector; if this shows positive visitors may be asked to remove headwear. If this is the case you will be asked to remove it in private with only staff of the same gener present; and then given ample time to replace it.

Click Here for HMPS pictorial guides to searching


Children are welcome to visite Thameside and there are facilities for them in both the Visitors' Centre and the Visit Room where a playworker provides supervision.

Parents are responsible for their children's behaviour at all times and children must not be allowed to run about or disrupt others' visits.

Prams and buggies are not allowed into the Visit Room and must be left at the Visitors' Centre. A bottle of milk is permitted. There are baby changing facilities, including in the Visit Room, but you are not allowed to take spare nappies - the prison supplies them if required.

If you are a nursing mother and wish to breast feed you should speak to staff but provision is made in the toilet areas for feeding. You may not breast feed in the Visit Room.

Click Here to download: KIDS VIP "Children Visiting Prison Good Practice" (2005 – updated 2011).


Disabled Visitors

There is full access for disabled visitors including designated parking by the outside visitors centre and toilets both at the visitor centre and within the visits hall. The visits hall is designed so that chairs may be moved as required. All visit facilities are at ground level with no steps and there is a special table in the Visit Room to accommodate a wheelchair.

Visitors may remain in their own wheelchair but this will be subject to search.

Any visitor requiring to be in possession of medication should speak to staff.

It is a good idea, if a person with disabilities or special needs is visiting, to contact the Visitors' Centre and advise them prior to your visit. This will allow the prison to be aware and make any special arrangements.


Visits Room

The Visit Room has free standing furniture. You may only take your locker key and up to £15 in cash for refreshments.

You are allowed to embrace at the beginning and end of the visit but the prisoner must remain in his seat throughout the visit. Visitors can buy refreshments from the tea bar, there is also a vending machine. Prisoners are not allowed to take anything away from the Visit Room so all snacks must be consumed there (or taken away by the visitor).


After the Visit

When the visit time is over you will be informed by staff. You are asked to finish your visit promply so as not to delay subsequent visits. The visitors leave first and when they are accounted for the prisoners leave.


It is a criminal offence to be in possession of a mobile phone inside a prison. Do not forget to leave your phone in your car or in the locker provided for your property.


Back to Top



Moveable furniture


Hot & cold refreshments from tea bar


Yes with disabled and baby changing facilities

Child Facilities

Supervised Indoor & outdoor play areas

Cash Allowed In Room

£15 - coins only

Back to Top



08:45-11:45 & 13:45-16:45


08:45-11:45 & 13:45-16:45


08:45-11:45 & 13:45-16:45


08:45-11:45 & 13:45-16:45


08:45-11:45 & 13:45-16:45


10:00-11:15 & 13:45-16:45


10:00-11:15 & 13:45-16:45

There are 2 separate visits in the morning and 2 in the afternoon, each lasting 1 hour 15 minutes, with the exception of the weekends when there is only one morning session and two in the afternoon.

Back to Top


Remand Basic

3 per week (75 minutes)

Remand Standard

3 per week (75 minutes)

Remand Enhanced

4 per week (75 minutes)

Convicted Basic

2 per month (75 minutes)

Convicted Standard

3 per month (75 minutes)

Convicted Enhanced

4 per month (75 minutes)

Back to Top


Booking Number

Book by Email

Visiting Time

Weekdays as Social Visits

Hand Items To prisoner


Receive Items From Prisoner


Email Booking


Staff will respond by telephone or by Email.


Visit Times

Weekdays, as Social Visits

30 minute slots - no block booking



Photographic ID will be required along with confirmation of visitor's name on company headed paper. (This must include the name of the prisoner who they are visiting). The name on the letter must match the name and correct spelling on the visitor's ID.


Acceptable Identification
Click Here to download Prison Service Instruction on Acceptable Identification for visitors.


Good Practice Guide
Click Here to download NOMS ‘Legal Visits – Good Practice Guide’

Video Link

Booked by Email, as above

  • This can be used for:
  • Adjudication Hearings
  • Bail Applications
  • Court of Appeal
  • Drug Intervention Programme (DIP) Reports
  • Inter-prison visits (subject to a criteria)
  • Parole Hearings
  • Pre-case Management Hearings
  • Pre-sentence Reports
  • Sentencing
  • UKBA immigration interviews

Back to Top


Data Cars
17 Anglesea Road, Woolwich SE18 6EG
020 8854 0000

11 Greens End, Woolwich SE18 6HX
020 8854 7777

JS Minicabs‎
25-27 Herbert Road, Woolwich SE18 3TB
020 8317 2000

The Old Rectory
80 Maryon Road, London SE7 8DL
020 8317 9694

Blackheath Bed and Breakfast
41 Eastcombe Avenue, Charlton, SE7 7JD
020 8305 0621

One Six Two
162 Westcombe Hill, Greenwich SE3 7DH
020 8465 5444

Back to Top


For warnings of updates, changes to information and other useful information

‘Follow’ us on: Twitter.com/insidetimeuk

‘Like’ us on Facebook: Facebook.com/insidetime

Travel Information

From London Victoria

Take the London Underground (District or Circle Line) to Cannon Street Station then the over-ground rail to Plumstead Station, this journey will take approximately 50 minutes. On arrival at Plumstead the prison is a 7 minute walk.


From Kings Cross/St Pancras

Take the London Underground (Northern Line) to Bank then the DLR (Docklands Light Railway) to Woolwich Arsenal, this journey will take approximately 40 minutes. On arrival at Woolwich Arsenal you can take a taxi (approximate cost £6) or the prison is a 15 minute walk away.


Woolwich Arsenal has good disabled access Plumstead does not.
Click Here for Network Rail information

From Woolwich Arsenal Station catch the 244/380 bus to the prison. The bus stops are situated directly outside the exit from the railway station.

Click Here for Route 244 timetable use HMP Belmarsh and follow directions

Click Here for Route 380 timetable use HMP Belmarsh and follow directions

Click here for bus and coach information


From north of the River Thames go to the Queen Elizabeth II crossing at Dartford and follow the A206 south of the river North towards Erith/London.

Follow the A206 until you get to the A2016. Continue along the A2016 on the Bronze Age Way, Eastern Way and then Western Way turning off at the side road at Griffin Manor Way turning left and then the prison is directly in front of you.

Download SatNav POI file for all UK prisons

Use the directions for Belmarsh then follow local signposting.

Information about visits has been kindly supplied by the prison with additional information from the Ministry of Justice and, where applicable, from the organisation who runs the Visitors’ Centre.

Information is given in good faith but is subject to change. It is a good idea to check visiting and travel arrangements before organising your visit.

If you find any information has changed or have any comments or suggestions that may assist other visitors please let us know. You can use the contact button below,


Updated: November 2012

Back to Top

Information supplied by InsideTime - the national newspaper for prisoners, and a wholly owned subsidiary of The New Bridge Foundation, a charity founded in 1956. Charity Reg No:1103511.

Inside Time Limited provide the details of taxi companies and accommodation without recommendation. These are merely businesses within easy distance. Visitors are strongly advised to contact the business well in advance to check availability and pricing.


Inside Time Latest Issue

Issue : July 2014

Headlines | Mailbag | Poems
Book List | PSI Updates


Back Issues

Back Issues

View backissues and extras

Browse and Search Tools

View headlines by category
Search headlines | All headlines
Search mailbag | All mailbag
Search poems | All poems

July 2014 Headlines
> Lifer Loses Case But Wins New Guidance For All
> Parole Boards bingo with real lives
> Prisoner property
> Help for Irish prisoners worldwide
> Osborn, IPP and the Parole Board six months on...
> Education of the heart
> Labelling all accusers ‘victims’ will pervert the course of justice
> ROTL: what’s happening?
> The beige tinted reality of prison
> How to achieve your right to be forgotten
> Month by Month - July 2014
> Be prepared, get prepared
> Open Road
> Jonathan King writes
> May mayhem
> A postcard from the Isle of Man
> Probation Service vs private profit: the impact on service users and staff
> The timeline of a prison complaint
> Finding my way through Grayling’s maze: A prisoner’s struggle to get a book
> Classic miscarriage of justice TV shows go live
> From over the wall
> We Are Family
> Sussex Prisoners’ Families
> Fresh evidence and the CCRC
> Divorce - free again
> Forensic evidence and expert witnesses in criminal cases
> Been nicked? What now
> An honest investment … honestly

About Us

About insidetime
Editorial Team

InsidePoetry Book

insidepoetry book New! Volume 5 of
insidepoetry book
is now available!

A collection of poems by prisoners of all backgrounds.

Availabe to buy from this site! Volume 1,2,3 and 4 are also still available and you can SAVE by purchasing bundles!

USP Service

USP from Inside Time

The Useful Services for Prisoners scheme from insidetime provides discounts, vouchers and other benefits from USP Group Members for Prisoners, their families and legal advisors. Click the image above to read more about it.


You can subscribe to insidetime Newspaper and get the paper each month delivered to your door!


Advertise your business or solicitors office to a highly defined target audience.

Other Publications

Inside Time has produced a number of books and publications you can purchase online.


Contact Us

All contact info for the Operations office and the Editorial Team.

Site Map

Our site map page contains links to all pages on the insidetime site.

External Links

We have a number of external websites which you may be interested on our Links Page.

Social Networking


Inside Information


Everything you need to know about visiting people in prison; procedures, opening times, directions etc.

Comprehensive information about each prison regime; lock down times, facilities, healthcare etc.

*NEW* Detailed information about IRC - Immigration Removal Centres.

insideinformation Book

insideinformation book
The insideinformation book

A comprehensive guide to prisons and prison related services, designed and compiled by former prisoners.


Help and Support

Various pages of information for help and support organisations and networks for those in custody as well as recently released. Also information for friends and family.

Grants and Funding

This grants and funding pdf document aims to meet the need of prisoners and ex-offenders for accurate, up to date information on the supplementary funding available to prisoners.

Rules and Regulations

Information on rules & regulations used throughout the prison service.

Glossary of Terms

The Glossary of Prison Related Terms explains what all the acronyms and terms stand for with prison related matters. Includes links to external sites to further explain things.

Fact Sheets

We have produced many Prison Related Fact Sheets inc. Legal Fact Sheets, Parole Fact Sheets and Other related information.


Find a Solicitor

You can search our solicitor database for listings of solicitors in your area that provide the services you require.

Find a Barrister

You can search our barrister database for listings of barristers in your area that provide the services you require.

Address Finder

You can search our address database in many ways to retrieve contact information for all those elusive addresses you need in a hurry.

Prison Law pdf

This document provides details of leading training providers who offer sound professional training.

Other Publications

Inside Information has produced a number of books and publications you can purchase online.

Site Map

Our site map page contains links to all pages on the insideinformation site.

Contact Us

Use the Contact Us Feedback form to send us suggestions, plus our address and phone numbers.



Inside Justice

insidejustice was launched in July 2010 to investigate alleged miscarriages of justice.

Full introduction is on the insidejustice homepage

insidejustice Cases

insidejustice Articles & Reviews

insidejustice Advisory Panel Members

insidejustice Sponsors page

insidejusticecontact details