Go Back

HMYOI FELTHAM Visiting Information

Address:
HMYOI FELTHAM
Bedfont Road,
Feltham,
Middlesex,
TW13 4ND

Local public transport information is given below under Additional Information.

You can also access our page on General Public Transport Information for links to Rail, Buses etc.

For information about getting help with the cost of visiting (Assisted Prison Visits Scheme) we have prepared a factsheet with all the information you need. If you need a PDF reader, you can download adobe pdf reader for free.

View the HMYOI FELTHAM Regime Info page.



Get Route Planning Directions

City/Postcode of departure
(from multimap.co.uk - opens in new tab/window)

SATNAV users can download POI files (Point of Interest) pre-loaded with all prison locations for TomTom and Garmin.



Online Library documents for HMYOI FELTHAM

Search our Library for New Window/Tab



Navigate this page: Visiting Information | Visitors' Centre | Visit Room | Visit Times | Visiting frequency | Official Visits | Local Information | Additional Information & Travel



VISITING INFORMATION

Booking Procedure

On-line booking now available

Booking Phone No.

020 8844 5400

Booking Opening Time

Mon-Fri: 08:15-20:00, Sat/Sun: 08:15-11:45

Minimum Booking Notice

24 Hours

Min Age Unaccompanied

18

Search Procedure

Rub down, metal detectors, passive drugs dogs

Visitors 1st Visit ID

Photo ID - Passport, Driving Licence etc.

Subsequent Visit ID

ID required for every visit

Visitor Adult Age

10 - Adult ID required

Child Visitor ID

Birth Certificate/Passport for each visitor under 10

Disabled Facilities

Full access, disabled parking and toilets

Parking

Limited space but 6 disabled spaces beside Visitors' Centre

Hand In Money on Visit

No

Hand In Other Items

Yes: See Spurgeon's Visitors' Guide

Book next visit on Visit

Remand: Yes, Convicted: Yes with VO

Back to Top

VISITING CENTRE

Opening Times

Mon-Sat: 08:00-17:00, Sun: 11:00-17:00

Refreshments

Hot & cold drinks and snacks

Toilets

Disabled access and baby changing facilities

Disabled Facilities

Full access including toilets

Child Facilities

Unsupervised

Refundable Locker Deposit

£1

The Visitors' Centre  is run by Spurgeons, the children's charity, and is a good place to rest and relax after your journey and before your visit.

Their aim is to provide a supportive, friendly and welcoming environment for everybody who is visiting a prisoner, including those with children.

 

Visit Centre Direct Line: 020 844 5286

felthamvc@spurgeons.org

 

Booking on-line
You can now book visits to this prison on-line without a Visiting Order (VO).
You will need the prisoner’s full name, date of birth, prison number and prison.
Provide three alternative visit slots and you will get a confirmation email within three days.
It is still be possible to book visits by phoning the booking line but the new system should do much to overcome the frustration and waiting on the phone for hours that is currently experienced although if you are looking to book at short notice it may still be better to telephone where possible.
For more information, or to book a visit, go to:
 

Arriving at Feltham

When you arrive you must book in at the Visitors' Centre with your Visiting Order and/or Visiting Reference and your identification.

You need to book in at least 30 minutes before your visit. If you arrive after 14:15 for a 13:30 visit or after 15:40 for a 15:00 visit you will be refused entry.

Leave all excess property at home or in your car as you can take nothing except money for refreshments into the Visit Room. There are small lockers for excess items which need a £1 coin (refundable).

Click Here to download Prison Service Instruction on Acceptable Identification for visitors.
 

Moving to the Visit Room

When the gate to visits is opened you take your ID and VO or Remand Slip to the console and then on into the Visit Room. All visitors will be searched so please make sure you have no unauthorised items with you. If you have anything you shouldn't have you will have to return to the Visit Centre and that will delay your visit.

 

Searching

All visitors to Feltham are subject to searching. This is normally a simple rub down and check with a metal detector; much like a domestic airport. Passive drugs dogs are used and these just walk past the visitor and are trained not to bark or jump up. If you have young children who are very scared of dogs you should inform staff.

Children and babies are also subject to searching; this is done in a sensitive manner by female staff. If children are found to carrying illicit items this is considered to be child abuse and is referred to police and social services.

Searching is normally done by staff of the same gender, however, men may be searched by female staff unless they object.

Religious headwear may be searched. If this is required it will be done in priavte by staff of the same gender and you will be given ample time to replace it. Face coverings are permitted but will be required to be lifted for identification to check ID.

Feltham does not photograph visitors.

 

Children

Feltham welcomes visits by children of all ages but parents remain responsible for their supervision and behaviour at all times and they must not be allowed to wander or disrupt other visits. Visitors under 16 years of age must never be left alone.

All children must have proper identification which could be a Red Book (under 2), Birth Certificate or Passport; visitors over the age of 10 must have equivalent adult ID.

If you have a young child and wish to breast feed  you should speak to staff; it is not allowed in the Visit Room.

All prams and buggies must be left in the Visitors' Centre but you can take a clear feeding bottle and a spare nappy; there are changing facilities in Visit Room toilets.

Click Here to download: KIDS VIP "Children Visiting Prison Good Practice" (2005 – updated 2011).
 

Disabled Visitors

Visitors with disabilities have full access to visits at Feltham and all toilets have adapted facilities. Visitors can use their own wheelchair and there is a ramp to ease access.

It is a good idea to inform staff, when booking a visit, if any visitor is disabled or has special needs so that staff can be aware and ensure your visit goes ahead smoothly.

If a visitor needs to keep medication on them you must tell staff when booking the visit and on arrival.

There is a car park with 6 disabled spaced outside the Visitors' Centre.

 

The Visits Room

There are 37 tables with attached seats.

Visitors and prisoners may embrace at the beginning and end of visits but must not dress or act in any way that could be interpreted as 'offensive'.

There are hot & cold drink vending machines in the waiting area and a cold drinks vending machine in the Visit Room; there is also a canteen facility in the waiting area where visitors can also buy snacks and sandwiches.

 

After the Visit

When the visit period ends, visitors are asked to leave whilst prisoners remain seated.

 

Click Here to download a copy of the Spurgeon's Guide to Feltham which includes a full list of what can be handed in to prisoners.

 

WARNING
It is a criminal offence to be in possession of a mobile phone inside a prison. Do not forget to leave your phone in your car or in the locker provided for your property.
 


Back to Top

VISIT ROOM

Seating

Table with 3 seats for visitors and 1 for the young person

Refreshments

Various facilities

Toilets

Disabled access and baby changing facilities

Child Facilities

Yes: superviced by a Spurgeon's play worker

Cash Allowed In Room

Max £20 - Change for the vending machines

Back to Top

VISITING TIMES


VISITING TIMES
Young Adults (18-21 Yrs)
Mon, Wed, Fri:
13:00-16:30
Sat: 09:00-11:30
Sun: 15:15-16:30


Young People (15-18 Yrs)
Tue, Thu: 13:00-16:30
Sat: 13:00-16:30
Sun: 13:00-14:45


Visits are normally 1 hour


Back to Top

VISITING FREQUENCY

Remand Basic

Daily - minimum 30 minutes (normally 1 hour)

Remand Standard

Daily - minimum 30 minutes (normally 1 hour)

Remand Enhanced

Daily - minimum 30 minutes (normally 1 hour)

Convicted Basic

2 per month - minimum 30 minutes (normally 1 hour)

Convicted Standard

3 per month - minimum 30 minutes (normally 1 hour)

Convicted Enhanced

4 per month - minimum 30 minutes (normally 1 hour)

Family Visits

Feltham has 4 Family Visits per year for a maximum of 4 visitors (one of whom must be a parent or guardian).

Family days are advertised within the prison and young people place applications.


Back to Top

OFFICIAL VISITS

Booking Number

020 8844 5564

Visiting Time

Mon-Fri: 09:00-11:30 & 13:00-16:30

Hand Items To prisoner

Yes

Receive Items From Prisoner

Yes

No bookings are taken by fax or email

Gate opens daily 08:45 and 13:00. No entry after 10:40 and 15:40.

 

PVL - Prison Video Link - 020 8844 5000 ext 5228 
 

Acceptable Identification

Click Here to download Prison Service Instruction on Acceptable Identification for visitors.

 

Good Practice Guide
Click Here to download NOMS ‘Legal Visits – Good Practice Guide’

 


Back to Top

LOCAL INFORMATION


Taxis

ASAP Cars
94 Bedfont Lane, Feltham TW14 9BP
020 8751 3377

Town Link Cars
204 Hampton Road West, Feltham TW13 6BG
020 8894 2223

Checker Cars Gatwick Ltd
7 Hamilton Parade, Feltham Hill Road, Feltham TW13 4PJ
020 8751 1000

Accommodation
Heathrow House Guest House
1 Uxbridge Road, Feltham TW13 5EG
020 8893 8682

The Pine Lodge Bed and Breakfast
10 Harlington Road East, Feltham TW14 0AB
020 8890 3341

Bluebelle Mansion Lodge Guest House
17 Chertsey Road, Feltham TW13 4RA
020 8707 9822
 


Back to Top

ADDITIONAL INFORMATION


TRAVEL INFORMATION

 

THT EXPRESS
London to Feltham Bus Service
We are a social enterprising project, supported by the Prince's Trust. Our aim is to provide affordable transportation solutions to various prisons from inside the London area. The first phase of this project is to establish an express journey for visitors of Feltham YOI. This service is suspended awaiting funding.

 


Train:

Feltham Station connects with both London Waterloo and Reading railway stations. Underground Station - Hatton Cross is on the Piccadilly Line. Complete the journey by bus (see details below).

Facilities at Waterloo Station: Seating throughout the concourse, refreshments, toilets (An accessible toilet is located on the concourse between exits 4 and 5 [opposite platform 19] and on Cab Road outside exit 3), baby changing facilities, pay phone and ATM. The whole station is step free. If you need assistance contact the Assisted Travel Team: 0800 52 82 159 at least 24 hours before you travel.
Note: Ticket Office Window 16 is designated as a priority window for disabled passengers. It has a lowered counter.

Facilities at Reading Station: Waiting room, refreshments, toilets, baby changing facilities, pay phone and ATM. Station is step free.

Click Here for National Rail Enquiries

Bus:

Catch the H26 from either Feltham or Hatton Cross. Ask driver for nearest stop to the prison.
Click here for Route H26 timetable

Click here for bus and coach information

Car:

Directions to HMP&YOI Feltham from North (M1 and M25).

From M1 exit on J21a anticlockwise onto M25. Exit M25 at junction 13 .Take A30 Staines bypass. Go straight over traffic lights, continuing on A30 towards London. At next roundabout take 3rd exit into Bedfont Road. Bear left on next small roundabout. Directly after bridge over railway turn right into HMP &YOI Feltham.

Directions to HMP&YOI Feltham from South (M3).

Leave M3 at Sunbury Cross. Take 1st left into A308 -Staines Road West. At traffic lights turn right into A244 - Chertsey Road. Go straight ahead at junction by Sawyers Arms (flats on right, field on left).Turn left at next lights, and HMP&YOI Feltham is next turning on left.

Directions to HMP &YOI Feltham from West (M4).

Leave M4 at exit 3. Take A312 - The Parkway towards Heathrow Terminal 4. Straight over at roundabout. At roundabout take 2nd exit into Bedfont Road. Bear left on next small roundabout. Directly after bridge over railway turn right into HMP&YOI Feltham.
Parking is very limited. It is advisable to use public transport.
 

Download SatNav POI file for all UK prisons


Prison main telephone numbers
These numbers are not for booking visits but may be useful in emergencies or if you have problems booking a visit or enroute.
Tel: 020 8844 5000
Fax: 020 8844 5001

 


Information about visits has been kindly supplied by the prison with additional information from the Ministry of Justice and, where applicable, from the organisation who runs the Visitors’ Centre.

Information is given in good faith but is subject to change. It is a good idea to check visiting and travel arrangements before organising your visit.

If you find any information has changed or have any comments or suggestions that may assist other visitors please let us know. 

 

Updated: July 2014

Back to Top


Information supplied by InsideTime - the national newspaper for prisoners, and a wholly owned subsidiary of The New Bridge Foundation, a charity founded in 1956. Charity Reg No:1103511.

Inside Time Limited provide the details of taxi companies and accommodation without recommendation. These are merely businesses within easy distance. Visitors are strongly advised to contact the business well in advance to check availability and pricing.



insidetime

Inside Time Latest Issue

Issue : October 2014

Headlines | Mailbag | Poems
Book List | PSI Updates

Advert

Back Issues

 
Back Issues

View backissues and extras

Browse and Search Tools

View headlines by category
Search headlines | All headlines
Search mailbag | All mailbag
Search poems | All poems

October 2014 Headlines
> Koestler Awards 2014
> Police visit National Prison Radio
> Parole Board Update
> The right to work
> Month by Month - October 2014
> Inside without Faith
> Dying Inside
> Justice Select Committee
> The longest Journey
> Prisoner voices
> Our own version of Islam is being blocked, fettered and stonewalled
> For the love of cooking
> Prison compensation unfair?
> The Merchant of Venice
> Raising learners voices
> Ryan’s Prehistoric Pet
> From over the wall
> Appeals against conviction - conduct of trial lawyers
> The absurdity of the Absconders Policy
> Finding your voice in the recall process
> Supergrass evidence

About Us

About insidetime
Directors
Editorial Team

InsidePoetry Book

insidepoetry book New! Volume 5 of
insidepoetry book
is now available!

A collection of poems by prisoners of all backgrounds.

Availabe to buy from this site! Volume 1,2,3 and 4 are also still available and you can SAVE by purchasing bundles!

USP Service

USP from Inside Time

The Useful Services for Prisoners scheme from insidetime provides discounts, vouchers and other benefits from USP Group Members for Prisoners, their families and legal advisors. Click the image above to read more about it.

Subscribe

You can subscribe to insidetime Newspaper and get the paper each month delivered to your door!

Advertise

Advertise your business or solicitors office to a highly defined target audience.

Other Publications

Inside Time has produced a number of books and publications you can purchase online.

Advert

Contact Us

All contact info for the Operations office and the Editorial Team.

Site Map

Our site map page contains links to all pages on the insidetime site.

External Links

We have a number of external websites which you may be interested on our Links Page.

Social Networking


insideinformation

Inside Information

Prisons

Everything you need to know about visiting people in prison; procedures, opening times, directions etc.

Comprehensive information about each prison regime; lock down times, facilities, healthcare etc.

*NEW* Detailed information about IRC - Immigration Removal Centres.

insideinformation Book

insideinformation book
The insideinformation book

A comprehensive guide to prisons and prison related services, designed and compiled by former prisoners.

Advert

Help and Support

Various pages of information for help and support organisations and networks for those in custody as well as recently released. Also information for friends and family.

Grants and Funding

This grants and funding pdf document aims to meet the need of prisoners and ex-offenders for accurate, up to date information on the supplementary funding available to prisoners.

Rules and Regulations

Information on rules & regulations used throughout the prison service.

Glossary of Terms

The Glossary of Prison Related Terms explains what all the acronyms and terms stand for with prison related matters. Includes links to external sites to further explain things.

Fact Sheets

We have produced many Prison Related Fact Sheets inc. Legal Fact Sheets, Parole Fact Sheets and Other related information.

Advert

Find a Solicitor

You can search our solicitor database for listings of solicitors in your area that provide the services you require.

Find a Barrister

You can search our barrister database for listings of barristers in your area that provide the services you require.

Address Finder

You can search our address database in many ways to retrieve contact information for all those elusive addresses you need in a hurry.

Prison Law pdf

This document provides details of leading training providers who offer sound professional training.

Other Publications

Inside Information has produced a number of books and publications you can purchase online.

Site Map

Our site map page contains links to all pages on the insideinformation site.

Contact Us

Use the Contact Us Feedback form to send us suggestions, plus our address and phone numbers.

Advert




insidejustice

Inside Justice

insidejustice was launched in July 2010 to investigate alleged miscarriages of justice.

Full introduction is on the insidejustice homepage

insidejustice Cases

insidejustice Articles & Reviews

insidejustice Advisory Panel Members

insidejustice Sponsors page

insidejusticecontact details