The following is a letter to insidetime, from issue May 2012
I’m writing in response to the mailbag by Freddy Archer in the March issue where he mentions DHLs tactics to further rip off its captive customer base. I too witnessed DHLs dirty tricks to increase its profits, theft and the general mistreatment of some of its prisoner workforce. I worked in the high value room with one other prisoner who was a lifer also at HMP Lindholme. One particular day the tobacco order came in from Booker, which is generally a big order considering the amount supplied to the various prisons on a weekly basis. But this one week the order was absolutely huge, at least 5 times the normal order and we’re talking 10s of thousands of pounds worth. I’d been working in the high value room for 10 months and had never seen an order so big. Later that week I saw the budget speech and the penny dropped. DHL had ordered loads of extra tobacco at pre-budget prices and were selling it to prisoners at post budget prices! I’ve witnessed DHL civvie staff help themselves tobacco and other goods with no intention of paying for them and I’ve seen multi-packs of goods split up for sale at higher prices even though the labels say they are not to be sold like that. But speaking out would have got any prisoner the sack for ‘suspicion of stealing’. Prisoners did not want to lose their £30 a week jobs and others, mainly lifers and long termers couldn’t risk having negative entries being written about them on their records. What Freddy Archer describes is typical of DHL and will no doubt continue.
Comments about this letter
2/5/2012 Shippy -whilst serving my time at her majestys pleasure (16 yrs in total), DHL taking over the prison canteen was a godsend, as at the beginning it was a lot better than the pre prison own. then of course, their heels where firmly dug in, everything changed. Apparently when the contract is up for renewal, other companies (over the years Asda,Lidl and even Netto) are allowed to put there bids in, but DHL always comes out on top. its always the same though, prices go up, but the wages don't, and it is a horrid sight when you see an advert for Asda where 1000s of products are £1, and you have to pay three times that at DHL, how much is the Prison making out of it as some one some where at PHQ, has a healthy bank account
15/5/2012 laura hood -not right DHL should be in jail for robby it makes me laugh how can they get away with it NOT FAIR
23/5/2012 kellyI agree they are charging what they want because these prisoners just cant goto there local store I was told for tobacco anyway its 3 times the outside price maybe more now with budget...DHL should be taken to trading standards about this robbery.
2/7/2012 steven townsend -Why oh why is DHL allowed to charge the prices they do? . they are well above the shop prices the figures they hand in are not from the region near the prison they supply them to. It is getting well out of control when DHL are charging £1.25 for imperial leather shampoo when in asda, tesco and sainsburys to name but a few! It is not only shampoo but loads of items and there is no cheaper alternative!!. I had copies of minutes from monthly meetings where by DHL dodged the questions being put to them! how are they getting the contract? the only way I see it is that there must be some sort of kickback in place for the prison service!!! as they are far more expensive than their competitors so something is a miss.
Drug dealers as bad as child abusers
Drowning in debt
Sports Relief needed
34 years in solitary
SCCRC and the Cadder ruling
SOTP making people worse
All this will not end well
No parole on anti-depressants’
What happened to common sense
IPPs not the only ones over tariff
3 years over Tariff and stuck in limbo
Prisoners fighting back
Thanks to the library staff at HMP Manchester
Worried about leaving prison
Give us a chance
The Plot Thickens
Writing to Leveson
Why no handkerchiefs
Give us toilet roll and scrap psychology
Robbed blind by canteen prices
Enhanced not worth a light
Current page: DHLs dirty tricks
Not human, just a statistic
Get a grip
You do not understand
October 2014 Headlines
Koestler Awards 2014
Police visit National Prison Radio
Parole Board Update
The right to work
Month by Month - October 2014
Inside without Faith
Justice Select Committee
The longest Journey
Our own version of Islam is being blocked, fettered and stonewalled
For the love of cooking
Prison compensation unfair?
The Merchant of Venice
Raising learners voices
Ryan’s Prehistoric Pet
From over the wall
Appeals against conviction - conduct of trial lawyers
The absurdity of the Absconders Policy
Finding your voice in the recall process
New! Volume 5 of
is now available!
A collection of poems by prisoners of all backgrounds.
Availabe to buy from this site! Volume 1,2,3 and 4 are also still available and you can SAVE by purchasing bundles!
The Useful Services for Prisoners scheme from insidetime provides discounts, vouchers and other benefits from USP Group Members for Prisoners, their families and legal advisors. Click the image above to read more about it.
You can subscribe to insidetime Newspaper and get the paper each month delivered to your door!
Advertise your business or solicitors office to a highly defined target audience.
Inside Time has produced a number of books and publications you can purchase online.
All contact info for the Operations office and the Editorial Team.
Our site map page contains links to all pages on the insidetime site.
We have a number of external websites which you may be interested on our Links Page.
Everything you need to know about visiting people in prison; procedures, opening times, directions etc.
Comprehensive information about each prison regime; lock down times, facilities, healthcare etc.
*NEW* Detailed information about IRC - Immigration Removal Centres.
Various pages of information for help and support organisations and networks for those in custody as well as recently released. Also information for friends and family.
This grants and funding pdf document aims to meet the need of prisoners and ex-offenders for accurate, up to date information on the supplementary funding available to prisoners.
Information on rules & regulations used throughout the prison service.
The Glossary of Prison Related Terms explains what all the acronyms and terms stand for with prison related matters. Includes links to external sites to further explain things.
We have produced many Prison Related Fact Sheets inc. Legal Fact Sheets, Parole Fact Sheets and Other related information.
You can search our solicitor database for listings of solicitors in your area that provide the services you require.
You can search our barrister database for listings of barristers in your area that provide the services you require.
You can search our address database in many ways to retrieve contact information for all those elusive addresses you need in a hurry.
This document provides details of leading training providers who offer sound professional training.
Inside Information has produced a number of books and publications you can purchase online.
Our site map page contains links to all pages on the insideinformation site.
Use the Contact Us Feedback form to send us suggestions, plus our address and phone numbers.
insidejustice was launched in July 2010 to investigate alleged miscarriages of justice.
Full introduction is on the insidejustice homepage